Menu Icon
M1 Logo

M1 ID

All about M1 ID

M1 ID is the email address you registered with us.

 

It lets you access and manage all your services linked to your NRIC/FIN number.

 

My M1+ app:

Log in with your M1 ID for a complete view of all your services, update your profile, manage payment arrangements and more.

 

You must log in with M1 ID to view your bills.



For your security, logging in with a mobile number provides limited access and features in the app.

Click here to learn more about the differences between logging in with M1 ID and mobile number.

 

Shop online at M1.com.sg:

Use your M1 ID to sign up for new lines or re-contract online, quickly and securely.

 

Official communications:

We’ll send important updates and notices to your M1 ID so you’ll always stay informed.

When you sign up for your first service with M1, you’ll be asked to provide an email address.

 

This email will become your M1 ID, which you’ll use to log in to My M1+ app or shop online at M1.com.sg.

No, each NRIC/FIN can be linked to only one M1 ID.

 

Your M1 ID is the email address you use during registration, and you cannot register multiple M1 IDs under the same NRIC/FIN.

Your M1 ID will remain active.

 

You can still log in to My M1+ app to pay any outstanding bills, or use your M1 ID to shop online at M1.com.sg.

Log in to My M1+ app using your existing M1 ID.

 

Under “More” > "Admin" > “My account information”, tap on your Registered Email Address (M1 ID) to change it.

Need assistance?

We are here to help. Reach out to us.