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Meet, FoneCare+ Plans
A one-stop service that ensures your device is secured and at hand whenever you need it. Plus, no contract required!
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A one-stop service that ensures your device is secured and at hand whenever you need it. Plus, no contract required!
RECOMMENDED
(Unlimited access to Tech Buddy)
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Note: FoneCare+ / FoneCare+ Pro is not applicable for Samsung – Galaxy Fold, Galaxy Z Fold2/3 and HUAWEI – Mate Xs.
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Connect with our tech experts and enjoy unlimited access to a wide range of device support and tips to get more out of your smartphone.
This includes setting up of phones, connecting to other devices and platforms, privacy configuration and more!
Only applicable with FoneCare+ Pro
Enjoy 2 Swaps or 1 Replacement and 1 Swap every rolling 12 months. Whenever you need to swap or replace your device, an additional service fee is applicable.
Device Retail Price | iPhones / iPads | Other Devices (Including Foldable Devices) | ||||||
< $1,000 | $1,000 to $1,500 | $1,501 to $2,000 | > $2,000 | < $600 | $600 to $1,500 | Device > $1500 or Foldables $1501 to $2000 | > $2000 (Foldables only) | |
Swap | $160 | $175 | $260 | $300 | $75 | $125 | $240 | $500 |
Replacement (first 6 months) | $380 | $575 | $730 | $890 | $275 | $425 | $625 | $1000 |
Replacement (after 6 months) | $290 | $375 | $530 | $690 | $175 | $275 | $480 | $1000 |
Enjoy free delivery right to your doorstep within 2 hours.
Acceptance Time | Delivery Time |
---|---|
Monday to Sunday 8.46am to 3.45pm | Within 2 hours of acceptance time |
Monday to Sunday 3.46pm to 12am | The next day 9.00am to 11.00am |
Monday to Sunday 12.01am to 8.45am | The same day 9.00am to 11.00am |
Monday to Sunday after 2.00pm | Night delivery 6.00pm – 10.00pm* |
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*Chargeable at $45/trip (inclusive of GST)
 Note: For deliveries that fall on a public holiday, the delivery will be made on the next day that is not a public holiday.
Enjoy up to $650 waiver on your early re-contract fee and new phone (if applicable), when you return your existing registered FoneCare+ device and early re-contract on your 12th – 20th month of your device contract:
 | iPhones and iPads | Other Devices | |||
Device Retail Price* | $600 to $1200 | $1201 to $1800 | > $1800 | $400 to $1000 | > $1000 |
Early re-contract and device waiver amount (if applicable) | $350 | $500 | $650 | $50 | $200 |
*Device Retail Price is the recommended SGD retail price of your device on the date the device was launched with M1.
Scan and monitor your email to stay informed and updated on breaches through real-time dark web monitoring. Get a monthly email detailing your data breach monitoring efforts.
Evaluate your digital security with a self-assessment to gauge your level of online safety.Uncover and acquire knowledge about the optimal security practices that will maintain the health of your cybersecurity habits.
Only applicable with FoneCare+ Pro
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Step 1
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Subscribe to FoneCare+ Plan when you:
Sign up / renew to any Bespoke Contract or Bespoke Flexi with a new device
Step 2
Visit 24-hour FoneCare+ Online Portal for any service requests.
Step 3
Payment of Service Request Fee
Step 4
Free delivery to your doorstep
Step 5
Upgrade your handset and enjoy greater savings after 12 months (Applicable for Bespoke Contract)
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As a FoneCare+/FoneCare+ Pro subscriber, you can access a screen repair service from $99.
For more information, visit m1screenrepair.asurion.com
Separate Terms and Conditions apply. Click here for FAQ on Screen Repair.
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FONECARE+ SERVICE AND PROMOTIONAL TERMS AND CONDITIONS
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