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Bill my apps to M1: Google Play Store

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To make app purchases on the Google Play Store and pay with your M1 bill, you’ll need:

 

  • A Gmail account

  • An Android phone with both cellular data (4G/5G or Wi-Fi) and SMS enabled for initial authentication

  • The app to be priced in Singapore dollars

     

Note:

Only apps priced in Singapore dollars can be charged to your M1 bill.

You’ll only need to set up Direct Carrier Billing if you wish to pay for Google Play Store purchases with your M1 bill.

 

During setup, you’ll be prompted to enter your personal details and accept the terms and conditions for first-time authentication.

 

To pay for a Google Play app using your M1 bill, follow these steps:

 

  1. Choose the app you want to purchase.

  2. Select “Use M1 billing” as your payment method.

  3. Tap “Buy” to confirm your purchase.

     

Your app will install automatically once your purchase is confirmed.

Click here to enable or disable Google Play Store Direct Carrier Billing.

 

You’ll be prompted to log in with your M1 ID.

Yes, you can remove Direct Carrier Billing from your Google Wallet.

 

  1. Sign in to your Google account at Google Wallet - Your Fast and Secure Digital Wallet .

  2. In the left menu, tap on ”Payment methods”.

  3. Select the “Direct Carrier Billing” payment option and tap on ”Remove”.

Google Play will always use your credit balance first.

 

Otherwise, the payment method you choose for your first purchase (such as a credit card, Direct Carrier Billing, or PayPal) will be set as your default.

 

If you’ve added multiple payment methods, the most recently used one will automatically become your default.

Yes, you can easily download apps you’ve previously purchased on any Android device linked to your Google account.

 

  1. Go to “My apps” section in Google Play.

  2. Select the app you want to reinstall.

  3. Tap “Install” on the app’s detail page.

Yes, you can still use Direct Carrier Billing if your new mobile operator offers this service.

 

Simply set up Direct Carrier Billing payment method with your new mobile operator in Google Play’s payment settings, and make sure your mobile number is linked to your Google account.

Google Play Store Content
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You can use Direct Carrier Billing to pay for apps, in-app content, books, and games on the Google Play Store.

In-app content refers to extra features, special items, or subscriptions you can buy within an app.

 

These purchases unlock more content and new experiences for you in the app.

You can spend up to SGD $100 per transaction when you use Direct Carrier Billing in Singapore.

 

If your purchase costs more than SGD $100, you’ll need to pay with a credit card or PayPal instead.

Cancellation and Refund Request
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Yes, you can cancel your app purchase within the 15-minute trial window after buying it.

 

To cancel your order:

 

  1. Open the Google Play Store app on your device.

  2. Go to “My apps”.

  3. Find the app you wish to cancel the purchase order and open its details page.

  4. Within the 15-minute window, you’ll see options to “Open” or “Refund”. Select “Refund” to cancel the order.

  5. Follow the instructions to complete the cancellation and uninstall the app.

Yes, you can still request a refund after the 15-minute trial window.

 

However, approval depends on the app developer’s refund policy.

 

  1. Go to Google Play.

  2. At the top right, click your ”Profile picture”.

  3. Click ”Payments & subscriptions”  > “Budget & order history".

  4. For the order you want to return, click ”Report a problem”.

  5. Select a refund option.

  6. Describe the reason for your refund request, then click “Submit”.

If you’re experiencing issues with an app or would like to share your feedback, you can reach out to the app developer.

 

You can find their contact details in your purchase email receipt, or directly in the Google Play Store.

 

To find the developer’s contact information:

 

  • On your mobile device:

     

    1. Open the Google Play Store app.

    2. Search for the app and select it.

    3. Scroll down to the “Developer” section for contact details.

  • On your computer:

     

    1. Go to Google Play.

    2. Search for the app and select it.

    3. Click “About this app” and look for the developer’s contact at the end of the page.

If your app download fails, restart your device and try again.

 

If it still doesn’t work, here are some simple steps you can follow:

 

  1. Check your internet connection.

  2. Make sure Download Manager is turned on.

  3. Ensure you have enough storage space on your device.

  4. Clear the cache and data for the Play Store.

  5. Reinstall Play Store updates.

  6. Check for any system updates.

Protection Mechanisms
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Yes, you can set password protection to help prevent accidental or unwanted purchases.

 

Just open the Play Store app, go to ”Settings”, and enable password protection for purchases.

 

On some devices, this may already be turned on by default.

If you’ve forgotten your Google account username or password, you can recover it by visiting the Google Account Recovery page.

 

You’ll be guided to verify your identity and reset your password.

You can easily set up content filtering to control which apps and media can be downloaded on your Android device.

 

 

Just follow these steps:

 

  1. Open the Google Play Store app.

  2. Tap your profile icon at the top right, then select ”Settings”.

  3. Scroll down to Family and tap ”Parental controls”.

  4. Turn on parental controls and create a PIN.

  5. Choose the content restrictions you want for apps, games, movies, TV, books, and music.

  6. Tap ”Save” or ”OK” to confirm your settings.

     

If you need to change these settings later, simply enter your PIN and update your preferences.

Yes. You can spend up to S$300 (inclusive of GST) every 30 days, starting from your first purchase.

 

Each individual transaction is capped at S$100 (inclusive of GST).

Payment Method
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Your credit card will remain the default payment method on your Google Play Store account.

Technology Requirements
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Yes, you must be connected to the internet through mobile data or Wi-Fi to use Direct Carrier Billing.

Data Charges
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No, there are no extra charges for using Direct Carrier Billing.

 

However, data charges may apply when you browse or download apps from Google Play.

 

If you’re overseas, data roaming charges may also apply.

See also

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