- When can I pre-order the iPhone 18?
Pre-order for the iPhone 18 starts on 12 September 2026 at 8:00 PM and ends on 17 September 2026 at 11:59 PM, while stocks last.
You can place your pre-order online via the M1 iPhone 18 microsite.
🔗 www.m1.com.sg/iphone
- Why should I purchase the iPhone 18 Pro Max and iPhone 18 with M1?
With M1, you can enjoy exclusive iPhone 18 offers worth over $2,600, including savings on your mobile plan, attractive device pricing, complimentary gifts and exclusive partner offers.
Depending on your eligibility, you can enjoy:
- $0 upfront payment with flexible instalment options
- 50% off selected monthly mobile plans
- Handset vouchers of up to $300
- Exclusive pre-order promotions and gifts worth $350
- Partner offers of up to $250 for eligible Citi M1 Cardmembers and SAFRA members
Find out more on the M1 iPhone 18 microsite:
🔗 www.m1.com.sg/iphone
- Can I keep my existing mobile number if I switch to M1?
Yes! You can port your existing mobile number to M1 when you sign up for an eligible mobile plan.
This means you can continue using the same number while enjoying the benefits of being an M1 customer.
- How do I upgrade to the iPhone 18 Pro Max or iPhone 18 Pro if I am an existing M1 customer?
Simply visit the M1 iPhone 18 microsite and place your pre-order online.
Your eligibility and available upgrade options will be displayed during the order journey. If you are eligible, remember to apply your Perks+ benefits at checkout.
🔗 www.m1.com.sg/iphone
- What if my preferred iPhone 18 Pro Max or iPhone Pro model is out of stock?
If your preferred iPhone 18 model, colour or storage capacity is unavailable, you can use M1's Priority Reservation service via WhatsApp.
A $50 upfront pre-payment is required to secure your Priority Reservation.
We will notify you when your selected device is back in stock and provide the next steps to complete your purchase.
- Can I change or cancel my pre-order after submitting it?
No. All successful pre-orders are final and cannot be amended or cancelled after submission.
This includes changes to:
- iPhone model
- Colour
- Storage capacity
- Selected plan
- Collection or delivery arrangements
Please review all your order details carefully before submitting your pre-order.
- I've completed my pre-order but haven't received a confirmation email. What should I do?
Please allow up to 30 minutes for your order to be processed.
If you have not received your confirmation email after 30 minutes:
1. Check your spam or junk folder.
2. Verify that you entered the correct email address.
3. Check your order status through the relevant M1 channel.
If you still need assistance, please contact M1 Customer Service at 1623.
- How do I enjoy the special Purchase-with-Purchase (PWP) offer?
M1 offers selected Purchase-with-Purchase (PWP) offers on Apple Watch and iPad.
The PWP offer is available exclusively at M1 Shops, subject to product availability and the applicable terms and conditions.
If you purchase an iPhone 18 through M1 with home delivery, you can subsequently visit any M1 Shop to purchase an eligible PWP product.