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Terms and Conditions

Promotional Terms & Conditions

All charges are inclusive of 9% GST and will be adjusted according to the prevailing GST rates

 

All promotions are only applicable where the relevant plan or line is registered to an individual i.e. a customer identifiable via NRIC or FIN

 

Unlimited Weekend Data Add-on Promotion

  • Free 2 months Unlimited Weekend Data Add-on (“Data Add-on”) Promotion is valid for new sign-ups to Bespoke Flexi and Bespoke Contract :
  • The promotion is provisioned at the point of sign-up / port-in.
  • Thereafter, prevailing subscription charges of $6.12 will apply.
  • Subscription and promotion will not be pro-rated under any circumstances.
  • Customers who choose to subscribe to the Add-on at a later point will not enjoy the promotion.
  • Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
  • Promotion cannot be exchanged for any benefit-in-kind.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

 

Unlimited Weekend Data and $10.19 Talktime & SMS Pack Promotion

  • Promotion is applicable for new sign-ups and change of plan to any Bespoke SIM-only.
  • To enjoy the free Unlimited Weekend Data Add-on and $10.19 Talktime & SMS Pack promotion, you must subscribe for both add-ons together upon sign up/re-contract.
  • Prevailing subscription for Unlimited Weekend Data Add-on and $10.19 Talktime & SMS Pack of $6.12 per month and $10.19 per month will apply respectively after the promotion.
  • Promotion is valid till further notice.
  • There is no pro-ration of subscription and promotion under any circumstances.
  • Customers who choose to subscribe to one or both of the Add-ons at a later point will not enjoy the promotion.
  • You may unsubscribe for these add-ons via My M1+ App only. The discounts for both add-ons will cease upon termination of either Add-on.
  • Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
  • Promotion cannot be exchanged for any benefit-in-kind.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  • Unlimited Weekend Data is applicable for local usage only and is not applicable for Data Passport.
  • Promotional Data will only be effective from the time of activation and will not offset any excess data charges incurred prior to activation time.
  • Free unlimited local data will apply from Saturday 0000 to Sunday 2359. “Unlimited” data usage is restricted to reasonable personal use locally, and for non-commercial purposes only. Fair usage policy of 10GB local data applies. When daily usage exceeds 10GB, speed limit of 1Mbps will be imposed. The speed limit will be lifted at 00:00 hours the next day. For avoidance of doubt, our Traffic Management Policy available at m1.com.sg/tmp will apply.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

 

Free Caller Number Display Promotion

  • Free 2 months Caller Number Display is valid for new customers on Bespoke SIM-Only, Bespoke Flexi and Bespoke Contract till further notice:
  • Promotion is valid for new customers who sign up Bespoke SIM-Only 150GB, 300GB and 350GB Plan online.
  • Free 2 months promotion is provisioned at the point of sign-up / port-in.
  • Thereafter, prevailing subscription charges of $5.45 will apply, and will not be pro-rated under any circumstances.
  • Customers who choose to subscribe to the Add-on at a later point will not enjoy the promotion.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

 

Waiver of new line registration fee & SIM card fee

  • Waiver of new line registration fee, SIM card fee is valid for new sign-ups on Bespoke Flexi, Bespoke Contract and Bespoke SIM-only.
  • Promotion is valid online till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for these offers will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

 

Free Delivery

  • Free delivery is valid for online new sign-ups and recontract to Bespoke Flexi, Bespoke Contract and Bespoke SIM-only.
  • Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
  • Promotion cannot be exchanged for any benefit-in-kind.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

 

50% off Bundle Packs

  • 50% off Bundle Packs Promotion is valid for new sign-ups and re-contracts to Bespoke Contract.
  • For eligible customers, 50% off monthly subscription of Bundle Packs will be valid at point of sign up, re-contract or change of bill plan.
    – $10.19 Bundle Pack: $5.10/mth (U.P. $10.19/mth)
    – $20.38 Bundle Pack: $10.19/mth (U.P. $20.38/mth)
    – $50.94 Bundle Pack: $25.47/mth (U.P. $50.94/mth)
  • 50% off Bundle Pack is not transferable.
  • Customer will not be entitled to the Bundle Pack discount in the event he/she changes his/her mobile plan to a non-eligible plan.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

 

True 5G Offer

  • All new sign up and recontract of our Bespoke plans will now be able to enjoy 5G connectivity for FREE with our 5Go Access.
  • Bespoke Contract and Bespoke Flexi customers will enjoy 12 months of FREE 5G and thereafter enjoy at discounted price of $2.08. per month until further notice (U.P. $5.09)
  • Bespoke SIM only and Family Plan customers will enjoy 6 months of FREE 5G and thereafter enjoy at discounted price of $2.08 per month until further notice (U.P. $5.09)


Trade-in terms and conditions

  • Check that your eligible trade in device meets the following criteria:
    • Device must be in good working condition.
    • No cosmetic damage i.e no broken casing, screen, severe scratch, wear and tear or corrosion.
    • No liquid damage.
    • Device must be able to power on and off.
    • Any applicable phone lock (password or finger print) must be disabled.
    • Device must be able to be charged.
    • When device is powered on, the display must be clear and fully visible.
    • Device does not have any missing or non-original parts.
    • Device is not registered on any applicable stolen or lost property database.
  • Devices with defects will not be accepted. Example of defects that may affect your participation in the trade-in program are as below:
    • Device cannot be powered on
    • Touch screen is not functioning
    • Device has sign of corrosion
    • Device has burnt/discoloured screen
    • Device has missing parts
  • Other device accessories (including your device adaptors, USB cables etc) are not required to be handed in.
  • Please ensure that you :-
    • Sign out from all apps and services
    • Turn off automatic login features (Face ID, Touch ID, Screen/Pin ID)
    • Turn off Find My iPhone, iCloud and Google accounts
    • Back up and delete all data, reset to factory settings & remove SIM card/SD card, on your old working device before handing over your device to us. M1 shall not be liable for any loss in data related to the trade-in.
  • M1 reserves the right to reject any trade-in at our sole discretion.



Exclusive SAFRA Promotions

  • Free 10GB Promotion is applicable to new sign-ups, re-contracting customers or change of plan to Bespoke SIM-only plans for the first 12 months. Free 10GB data promotion will not be sharable across any of the lines under Bespoke Family plan.
  • $100 off Handset Promotion is applicable for new sign-ups, re-contracting customers to Bespoke Flexi or Bespoke Contract plans.
  • All promotions valid for SAFRA members who are signing up for the Bespoke plans. Proof of M1 subscriber’s SAFRA membership must be provided at point of sign-up or re-contract (as may be applicable).
  • Promotion will cease upon cessation of Bespoke plans.
  • Promotion is limited to one redemption per line and not transferable.
  • Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
  • Promotion cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for this Promotion will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

 

$100 off Handset Promotion on Bespoke Contract (Personal) Plan

  • $100 off handset promotion is applicable for all device for selected existing customers who recontract on any Bespoke Contract (Personal) plan.
  • Selected customers who receive this Promotion offer must re-contract on eligible bill plans by the date stated in M1's SMS /EDM / App notification for this promotion in order to enjoy this Promotion; thereafter this promotion shall lapse.
  • This promotion is limited to one (1) redemption per eligible re-contracting line.
  • Promotion is available at M1 Online Shop and M1 Shop.
  • Promotion is not valid for CIS or Corporate customers.
  • Promotion is not transferrable and is only valid on the line which handset is purchased with.
  • This promotion is applicable only to customers whose M1 billing accounts are in good standing at the point of redemption.
  • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

 

$100 Thank You Voucher on Bespoke Flexi

  • This promotion is exclusively available to targeted existing customers who receive direct communication from M1, including EDM, SMS, or app notifications/messages.
  • The promotion is valid for 30 days from the date the customer receives the EDM, SMS, or app notification.
  • The promotion applies to existing M1 customers who are eligible to recontract on the Bespoke Flexi or Bespoke Flexi (Business) plans.
  • Both Consumer and CIS customers are eligible for this promotion.
  • Eligible customers will receive a $100 discount on any handset purchased with their M1 Bespoke Flexi or Bespoke Flexi (Business) Plan, subject to stock availability of the handset models.
  • Customers can recontract at any M1 retail shop or online.
  • The voucher may be combined with other ongoing promotions, where applicable.
  • Each line is entitled to one redemption only per recontract on the Bespoke Flexi or Bespoke Flexi (Business) plan.
  • This promotion is applicable only to customers whose M1 billing accounts are in good standing at the point of redemption.
  • The promotion is non-transferable.
  • M1 reserves the right to disqualify any customer from this promotion at its discretion, should the customer breach or be suspected of breaching any terms and conditions, without prior notice or liability.
  • M1 also reserves the right to amend any term or condition of this promotion. Where possible, M1 will provide prior notice of such changes, which may be communicated via written notice, email, letters, the M1 website, bills, or other appropriate means.
  • All services are subject to M1's registration guidelines, General Terms and Conditions, and other applicable specific terms available at m1.com.sg. In the event of any conflict or inconsistency between these terms, such conflict will be resolved in a manner most favorable to M1, to the fullest extent permitted by applicable law.

 

$15 off subscription on Bespoke Flexi/Flexi (Business) plan

  • This promotion is exclusively available to targeted existing customers who receive direct communication from M1, including EDM, SMS, or app notifications/messages.
  • The promotion is valid for 30 days from the date the customer receives the EDM, SMS, or app notification.
  • The promotion applies to existing M1 customers who are eligible to recontract on the Bespoke Flexi or Bespoke Flexi (Business) plans.
  • $15 off Bespoke Flexi bill subscription will be automatically removed upon modification of bill plan, termination of bill plan, change of bill plan or re-contract to an ineligible bill plan.
  • Both Consumer and CIS customers are eligible for this promotion.
  • The targeted mobile lines need to be active to enjoy the promotion.
  • Each line is entitled to one redemption only per recontract on the Bespoke Flexi / Flexi (Business) plan.
  • This promotion is applicable only to customers whose M1 billing accounts are in good standing at the point of redemption.
  • Promotion is strictly not transferable.
  • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers, or promotions, unless otherwise stated. Any unutilized amount for the offer will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills, or such other forms as M1 deems appropriate) of such changes.

 

$100 Thank You Voucher on Bespoke Contract

  • This promotion is exclusively available to targeted existing customers who receive direct communication from M1, including EDM, SMS, or app notifications/messages.
  • The promotion is valid for 30 days from the date the customer receives the EDM, SMS, or app notification.
  • The promotion applies to existing customers who are eligible to recontract on the Bespoke Contract.
  • Only Consumer customers are eligible for this promotion.
  • Eligible customers will receive a $100 discount on any handset purchased with their M1 Bespoke Contract Plan, subject to stock availability of the handset models.
  • Customers can recontract at any M1 retail shop or online.
  • The voucher may be combined with other ongoing promotions, where applicable.
  • The promotion is non-transferable.
  • Each line is entitled to one redemption only per recontract on the Bespoke Contract plan.
  • This promotion is applicable only to customers whose M1 billing accounts are in good standing at the point of redemption.
  • M1 reserves the right to disqualify any customer from this promotion at its discretion, should the customer breach or be suspected of breaching any terms and conditions, without prior notice or liability.
  • M1 also reserves the right to amend any term or condition of this promotion. Where possible, M1 will provide prior notice of such changes, which may be communicated via written notice, email, letters, the M1 website, bills, or other appropriate means.
  • All services are subject to M1's registration guidelines, General Terms and Conditions, and other applicable specific terms available at m1.com.sg. In the event of any conflict or inconsistency between these terms, such conflict will be resolved in a manner most favorable to M1, to the fullest extent permitted by applicable law.

 

Additional $3 off for first 3 months SIM-only Promotion

  • Promotion is applicable for new sign-ups and port in orders on Bespoke SIM-only 150GB and 300GB Plan.
  • Additional $3 off for first 3 months on SIM-Only 150GB and 300GB Plan.
  • Promotion will cease upon cessation of Bespoke SIM-only plan, which include change of plan to another data bundle.
  • Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
  • Promotion cannot be exchanged for any benefit-in-kind.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
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Additional $30 off with a new line on Bespoke contract

  • The promotion applies to existing customers who are eligible to recontract on the Bespoke Contract. This promotion is valid until 30 September 2026 and will expire thereafter.
  • Eligible customers will receive a $30 discount on any handset purchased with their M1 Bespoke Contract Plan, subject to stock availability of the handset models.
  • The $30 Handset Voucher is applicable only for upfront payments of $100 or more on the Bespoke Contract plans.
  • Customers can recontract at any M1 retail shop or online.
  • The voucher may be combined with other ongoing promotions, where applicable.
  • The promotion is non-transferable.
  • Each line is entitled to one redemption only per recontract on the Bespoke Contract plan.
  • M1 reserves the right to disqualify any customer from this promotion at its discretion, should the customer breach or be suspected of breaching any terms and conditions, without prior notice or liability.
  • M1 also reserves the right to amend any term or condition of this promotion. Where possible, M1 will provide prior notice of such changes, which may be communicated via written notice, email, letters, the M1 website, bills, or other appropriate means.
  • All services are subject to M1's registration guidelines, General Terms and Conditions, and other applicable specific terms available atm1.com.sg. In the event of any conflict or inconsistency between these terms, such conflict will be resolved in a manner most favorable to M1, to the fullest extent permitted by applicable law.
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Additional $30 off with a new line on Bespoke Flexi

  • The promotion applies to existing customers who are eligible to recontract on the Bespoke Flexi. This promotion is valid until 30 September 2026 and will expire thereafter.
  • Eligible customers will receive a $30 discount on any handset purchased with their M1 Bespoke Flexi Plan, subject to stock availability of the handset models.
  • The $30 Handset Voucher is applicable only for upfront payments of $100 or more on the Bespoke Flexi plans.
  • Customers can recontract at any M1 retail shop or online.
  • The voucher may be combined with other ongoing promotions, where applicable.
  • The promotion is non-transferable.
  • Each line is entitled to one redemption only per recontract on the Bespoke Flexi plan.
  • M1 reserves the right to disqualify any customer from this promotion at its discretion, should the customer breach or be suspected of breaching any terms and conditions, without prior notice or liability.
  • M1 also reserves the right to amend any term or condition of this promotion. Where possible, M1 will provide prior notice of such changes, which may be communicated via written notice, email, letters, the M1 website, bills, or other appropriate means.
  • All services are subject to M1's registration guidelines, General Terms and Conditions, and other applicable specific terms available atm1.com.sg. In the event of any conflict or inconsistency between these terms, such conflict will be resolved in a manner most favorable to M1, to the fullest extent permitted by applicable law.

Bespoke SIM-only 150GB Promotion

  • Promotion is applicable for new sign-ups, recontract and change of plan to Bespoke SIM-only 150GB only.
  • Promotion will cease upon cessation of Bespoke SIM-only plan, which include change of plan to another data bundle.
  • The free 150GB is for local data usage.
  • Promotion is valid until further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
  • Promotion cannot be exchanged for any benefit-in-kind.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

 

Bespoke SIM-only 300GB Promotion

  • Promotion is applicable for new sign-ups, recontract and change of plan to Bespoke SIM-only 300GB only.
  • Promotion will cease upon cessation of Bespoke SIM-only plan, which include change of plan to another data bundle.
  • The free 300GB is for local data usage.
  • Promotion is valid until further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
  • Promotion cannot be exchanged for any benefit-in-kind.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

 

$16 off Bespoke Flexi plan for 36 months

  • $16 off on Bespoke Flexi plan (“Promotion”) is applicable for new sign-ups and port in for only iPhone 16, iPhone 16 Plus, iPhone 16e and Samsung s25 only. Customers will enjoy $16 off for 36 months. All handset models are subject to availability of stocks.
  • This promotion is limited to one (1) redemption per new sign up on Bespoke Flexi plan and not transferable.
  • Promotion is available at M1 Shop and Online. To be eligible for the Promotion online, customer must sign up for a Bespoke Flexi Plan via m1.com.sg with promo code: 16off_flexi.
  • Promotion is not transferable and is only valid on the line which the handset is purchased with.
  • Promotion will be awarded at point of sign-up or port-in.
  • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.
  • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.
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Worldwide Roaming

  • The M1 Worldwide Roaming service (“Service”) will be activated on the selected Bespoke service plans, for use in the selected Worldwide Roaming country and on the applicable partner network.
  • The M1 Worldwide Roaming service (“Service”) will be activated on the selected Bespoke service plans, for use in the selected Worldwide Roaming country and on the applicable partner network
  • Usage in excess of the data bundles will be charged at the individual country's Daily Passport rates with a data bill cap at $100 to prevent bill shock.
  • When a mobile service plan is subscribed to the Service and Roaming Data Bundles concurrently, only usage of the Service on partner networks will apply until the monthly data bill cap is reached. Data roaming usage on non-partner networks will be charged at prevailing postpaid roaming mobile data charges, if applicable.
  • Service is embedded in the selected Bespoke service plan and is not removable. No activation required and you may use data roaming when you reach the selected country under Worldwide Roaming coverage.
  • When Worldwide Roaming data bundle depleted, Daily Passport for the country visited will be auto-activated. Upon Service activation, $2.95 / $3.95 / $7.95 activation fee per selected Daily Passport will be charged respectively.
  • Daily Passport may only be activated if you do not have an existing Data Passport of the same country or regional Service. To illustrate, if you have activated a Data Passport for Thailand, you may not activate a Daily Passport for Thailand until the Data Passport for Thailand is de-activated.
  • You may activate Data Passport if you have an existing Daily Passport of the same country. To illustrate, if you are on an existing Daily Passport for Thailand, you may subscribe to Data Passport for Thailand (country or region). Data Passport data (include excess data) and charges will take precedence after Data Passport subscription.
  • For the avoidance of doubt, GST does not apply on the Service activation fee and subscription fees. The Service activation fee and subscription fees will not be pro-rated in any circumstances.
  • Usage of the Service will require activation of voice, SMS and data roaming. Upon Service activation, you are deemed to have agreed to activate these roaming services on your mobile plan for use with the Service (as may be applicable). Termination of these roaming services will automatically de-activate the Service.
  • These M1 Worldwide Roaming Terms and Conditions (“Terms”) shall take effect upon Service activation and shall continue until the Service is terminated. M1 reserves the right to terminate any subscription for lawful reasons at any time and M1 will, where practicable, give notice of such termination in such form as M1 deems appropriate.
  • M1 reserves the right to modify or revise these Terms from time to time upon notice in such manner as M1 deems appropriate, which may include publication of such amended Terms on www.m1.com.sg. You are encouraged to check back periodically to ensure that you are aware of any such amendments. Your continued use of the Service will constitute your acceptance of these Terms as may be amended.
  • The Worldwide Roaming service is provided subject to your compliance with these terms, M1’s General Terms and Conditions, the specific terms and conditions for use of Mobile/Mobile Broadband services as applicable, and the specific terms and conditions for use of Roaming Services as stated on www.m1.com.sg. In the event of any conflict or inconsistency between any applicable terms and conditions, such conflict and inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under Applicable Laws.

 

Perks+ Roam Reward: Free 8GB Asia Roaming

  • The 8GB Perks+ Roam Asia Pack reward will be credited to the customer’s account within two weeks, provided the customer recontracts or purchases a new Bespoke Contract or Bespoke Contract (Business) Plan during the promotional period, as indicated in M1’s communications.
  • Customers will receive an SMS confirmation once the 8GB Perks+ Roam Asia Pack has been added to their account.
  • The 8GB Perks+ Roam Asia Pack is rewarded on a first-come, first-served basis to the first 888 eligible customers who successfully recontract within the promotional period.
  • The 8GB Perks+ Roam Asia Pack resets based on the customer’s billing cycle.
  • Eligible customers must enable data roaming on their devices to enjoy the perks while travelling.
  • The 8GB Perks+ Roam Asia Pack cannot be unsubscribed. Customers who do not wish to use the data must disable data roaming on their mobile devices.
  • The 8GB Perks+ Roam will appear on the bill as a free entitlement under add-on charges.
  • Perks+ Roam will serve as the primary pack for roaming data deduction. Once the 8GB allowance is used up, roaming data access will be suspended if no active roaming packs are available.
  • The 8GB Perks+ Roam Asia Pack will be automatically removed upon re-contract or change of plan.
  • The 8GB Perks+ Roam Asia covers the following countries:Bangladesh, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Israel, Japan, Kyrgyzstan, Laos, Macau, Malaysia, Mongolia, Myanmar, Nepal, Pakistan, Philippines, Qatar, Saudi Arabia, South Korea, Sri Lanka, Taiwan, Thailand, UAE, Vietnam.
  • This reward is not transferable nor shareable.
  • This reward cannot be exchanged for cash and other items and is not valid with any other discounts, vouchers, or promotions, unless otherwise stated. Any unutilized amount of the offer will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favorable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills, or such other forms as M1 deems appropriate) of such changes.

 

$5 off for first 3 months SIM-only 350GB Promotion

  • Promotion is applicable for new sign-ups and port in orders on Bespoke SIM-only 350GB Plan.
  • Additional $5 off for first 3 months on Bespoke SIM-only 350GB Plan.
  • Promotion will cease upon cessation of Bespoke SIM-only plan, which include change of plan to another data bundle.
  • Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
  • Promotion cannot be exchanged for any benefit-in-kind.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

 

Bespoke SIM-only 350GB Promotion

  • Promotion is applicable for new sign-ups, recontract and change of plan to Bespoke SIM-only 350GB only.
  • Promotion will cease upon cessation of Bespoke SIM-only plan, which include change of plan to another data bundle.
  • The free 350GB is for local data usage.
  • Promotion is valid until further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
  • Promotion cannot be exchanged for any benefit-in-kind.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

 

$5 off for 6 months on Bespoke SIM-only $22.95 plan

  • $5 off for 6 months on Bespoke SIM-only $22.95 is only valid for targeted existing customers. Selected customers who receive this Promotion offer must re-contract on eligible bill plans by the date stated in M1’s SMS /EDM / App notification for this promotion in order to enjoy this Promotion; thereafter this promotion shall lapse.
  • $5 off for 6 months on Bespoke SIM-only $22.95 will be automatically removed upon modification of bill plan, termination of bill plan, change of bill plan or re-contract to an ineligible bill plan.​
  • The targeted mobile lines need to be active to enjoy the promotion.​
  • Promotion is strictly not transferable.​
  • This promotion is limited to one (1) redemption per eligible re-contracting line.
  • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers, or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions.​

 

Bespoke SIM-only 300GB + 724GB Promotion

  • Promotion is applicable for new sign-ups, recontract and change of plan to Bespoke SIM-only 300GB only.
  • Free 724GB is valid on Bespoke SIM-only 300GB plan.
  • Promotion will cease upon cessation of Bespoke SIM-only plan, which include change of plan to another data bundle.
  • The free 724GB is for local data usage.
  • Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
  • Promotion cannot be exchanged for any benefit-in-kind.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Bespoke SIM-only 350GB + 674GB Promotion

  • Promotion is applicable for new sign-ups, recontract and change of plan to Bespoke SIM-only 350GB only.
  • Free 674GB is valid on Bespoke SIM-only 350GB plan.
  • Promotion will cease upon cessation of Bespoke SIM-only plan, which include change of plan to another data bundle.
  • The free 674GB is for local data usage.
  • Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
  • Promotion cannot be exchanged for any benefit-in-kind.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Bespoke SIM-only (Business) 300GB + 724GB Promotion

  • Promotion is applicable for new sign-ups, recontract and change of plan to Bespoke SIM-only (Business) 300GB only.
  • Free 724GB is valid on Bespoke SIM-only (Business) 300GB plan.
  • Promotion will cease upon cessation of Bespoke SIM-only (Business) plan, which include change of plan to another data bundle.
  • The free 724GB is for local data usage.
  • Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
  • Promotion cannot be exchanged for any benefit-in-kind.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Bespoke SIM-only (Business) 350GB + 674GB Promotion

  • Promotion is applicable for new sign-ups, recontract and change of plan to Bespoke SIM-only (Business) 350GB only.
  • Free 674GB is valid on Bespoke SIM-only (Business) 350GB plan.
  • Promotion will cease upon cessation of Bespoke SIM-only (Business) plan, which include change of plan to another data bundle.
  • The free 674GB is for local data usage.
  • Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
  • Promotion cannot be exchanged for any benefit-in-kind.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

 

$2 off for 6 months on Bespoke SIM-only $22.95 plan

  • $2 off for 6 months on Bespoke SIM-only $22.95 is only valid for targeted existing customers. Selected customers who receive this Promotion offer must re-contract on eligible bill plans by the date stated in M1’s SMS /EDM / App notification for this promotion in order to enjoy this Promotion; thereafter this promotion shall lapse.
  • $2 off for 6 months on Bespoke SIM-only $22.95 will be automatically removed upon modification of bill plan, termination of bill plan, change of bill plan or re-contract to an ineligible bill plan.​
  • The targeted mobile lines need to be active to enjoy the promotion.​
  • Promotion is strictly not transferable.​
  • This promotion is limited to one (1) redemption per eligible re-contracting line.
  • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers, or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions.​

 

$16 off Bespoke Flexi plan for 36 months (FBB Cross Sell)

  • $16 off on Bespoke Flexi plan (“Promotion”) is applicable for new sign-ups and port-in to selected customers who purchase any handsets on Bespoke Flexi plan. Customers will enjoy $16 off for 36 months. Handset models are subject to availability of stocks.
  • This promotion is limited to one (1) redemption per new sign up on Bespoke Flexi plan and not transferable.
  • Promotion is available at M1 Shop.
  • Promotion is not transferable and is only valid on the line which the handset is purchased with.
  • Promotion will be awarded at point of sign-up or port-in.
  • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.
  • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

 

$10 off Bespoke Flexi plan for 36 months

  • $10 off on Bespoke Flexi plan (“Promotion”) is applicable for new sign-ups and port in for all devices except iPhone 16, iPhone 16 Plus, iPhone 16e and Samsung s25. Customers will enjoy $10 off for 36 months. All handset models are subject to availability of stocks.
  • This promotion is limited to one (1) redemption per new sign up on Bespoke Flexi plan and not transferable.
  • Promotion is available at M1 Shop and M1 Online Shop.
  • Promotion is not transferable and is only valid on the line which the handset is purchased with.
  • Promotion will be awarded at point of sign-up or port-in.
  • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.
  • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

 

Additional $100 off Handset Promotion on Bespoke Flexi Plan

  • Additional $100 off handset promotion is applicable for all device - for new and port in customers who sign up for Bespoke Flexi Plan.
  • This promotion is limited to one(1) redemption per new sign up on Bespoke Flexi plan and not transferrable.
  • Promotion is valid from 19 September to 31 December 2026.
  • Promotion is available at M1 Online Shop and M1 Shop.
  • Promotion is not transferrable and is only valid on the line which handset is purchased with.
  • Promotion will be awarded at point of sign-up or port-in.
  • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.
  • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

 

Up to $200 off Handset Promotion on Bespoke Contract Plan

  • Additional $100 off handset promotion is applicable for all device - for new and port in customers who sign up for Bespoke Contract $62.95 plan.
  • Additional $200 off handset promotion is applicable for all device - for new and port in customers who sign up for Bespoke Contract $79.95 plan and above.
  • This promotion is limited to one(1) redemption per new sign up on Bespoke Contract plan and not transferrable.
  • Promotion is valid from 19 September 2025 to 31 December 2026.
  • Promotion is available at M1 Online Shop and M1 Shop.
  • Promotion is not transferrable and is only valid on the line which handset is purchased with.
  • Promotion will be awarded at point of sign-up or port-in.
  • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.
  • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

 

Exclusive Upgrade offer for Maxx customers upgrading to Bespoke Flexi Plan

    • Promotion is for Maxx customers who are eligible to port-in for a new Postpaid mobile line.
    • The special discount on the $39.95 Bespoke Flexi plan for 36 months is availed through a subscription discount with a promo code discount.
    • To enjoy this special price, one would have to apply the exclusive promo code given through targeted channels of either SMS or eDM.
    • This promo code is valid online or at the retail shop from 01 January-30 June 2026.
    • M1 reserves the right to amend or vary any of these Terms and Conditions at its sole discretion with or without prior notice to you.
    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at https://www.m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws

     

    Exclusive Upgrade offer for Maxx customers upgrading to Bespoke Contract Plan

    • Promotion is for Maxx customers who are eligible to port-in for a new Postpaid mobile line.
    • The special discount on the $104.95 Bespoke Contract plan for 24 months is availed through a subscription discount with a promo code discount.
    • To enjoy this special price, one would have to apply the exclusive promo code given through targeted channels of either SMS or eDM.
    • This promo code is valid online or at the retail shop from 03 – 31 May 2026.
    • M1 reserves the right to amend or vary any of these Terms and Conditions at its sole discretion with or without prior notice to you.M1 reserves the right to amend or vary any of these Terms and Conditions at its sole discretion with or without prior notice to you.
    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at https://www.m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws

     

    FREE LEVON AIVIS AI Glasses & Proove Moment Smartwatch (worth $598) on Bespoke Flexi Plan/ Bespoke Flexi (Business) Plan Promotion for iPhone 17 Line-up

    • LEVON AIVIS AI Glasses and Proove Moment Smartwatch are applicable for new sign-ups and port-in orders on any Bespoke Flexi / Bespoke Flexi (Business) plan.
    • Promotion is valid from 21 April to 22 May 2026.
    • Promotion is only valid at M1 Shops and M1 Online Shop.
    • To be eligible for the Promotion, the customer must purchase iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max & iPhone Air at the point of sign-up.
    • Eligible customer who sign up for iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max & iPhone Air online will receive via email and SMS alongside 1 redemption code to redeem LEVON AIVIS AI Glasses and Proove Smartwatch at selected Heleos’ location.
    • Each redemption must be made by the redemption period stated in the redemption email and SMS or deemed forfeited.
    • All redemptions will be issued after service activated and line must be active at the point of redemption unless otherwise stated. The redemption code will be sent in 2 months from date of sign up.
    • LEVON AIVIS AI Glasses and Proove Moment Smartwatch promotion is subject to availability of stock and available while stocks last.
    • M1 reserves the right, but shall in no event be obliged, to substitute the premium (as may be applicable) with a product of similar value at its sole discretion without prior notice.
    • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions.
    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

     

    FREE LEVON AIVIS AI Glasses & Proove Smartwatch (worth $598) on Bespoke Contract $79.95 and above plans for iPhone 17 Lineup

    • LEVON AIVIS AI Glasses and Proove Moment Smartwatch are applicable for new sign-ups and port-in orders on Bespoke Contract $79.95 and above plans.
    • Promotion is valid from 21 April to 22 May 2026.
    • Promotion is only valid at M1 Shops and M1 Online Shop.
    • To be eligible for the Promotion, the customer must purchase iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max & iPhone Air at the point of sign-up.
    • Eligible customer who sign up for iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max & iPhone Air online will receive via email and SMS alongside 1 redemption code to redeem LEVON AIVIS AI Glasses and Proove Smartwatch at selected Heleos’ location. 
    • Each redemption must be made by the redemption period stated in the redemption email and SMS or deemed forfeited.
    • All redemptions will be issued after service activated and line must be active at the point of redemption unless otherwise stated. The redemption code will be sent 2 months from date of sign up.
    • LEVON AIVIS AI Glasses and Proove Smartwatch promotion is subject to availability of stock and available while stocks last.
    • M1 reserves the right, but shall in no event be obliged, to substitute the premium (as may be applicable) with a product of similar value at its sole discretion without prior notice.
      Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions.
    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

     

    Worldwide Daily Passport for SIM-only

    • The Worldwide Data Passport is a new standard feature for all M1 SIM-Only plans and cannot be opted out of.
    • This upgrade is designed to protect you from unexpected roaming charges by providing a flat rate of $0.99 for 3GB of data (valid for 24 hours) across 77 destinations. 
    • You will not be charged at all if they do not use data roaming. To avoid any charges while overseas, simply turn off 'Data Roaming' in your phone settings.
    • This promotional rate is applicable for 12 months from the date of service activation. Thereafter, it will be at $2.99 for 3GB of data (valid for 24 hours). Refer to https://www.m1.com.sg/support/preferred-networks for operators.
    • Add-on will be activated within 1 month from date of communication provided line is active. A notification will be sent once it is provisioned successfully.
    • The subscription fee of $4.95 per bill cycle will be waived as long as you are on this bill plan. You’ll see the waiver applied automatically in your following bill.
    • If you subscribe to Data Passport, it will take precedence over Worldwide Daily Passport.
    • Worldwide Daily Passport will be deactivated if you re-contract to another bill plan without this benefit.

     

    $5 off Bespoke Flexi/Flexi (Business) plan for 36 months

    • $5 off on Bespoke Flexi/Flexi (Business) plan (“Promotion”) is applicable for new sign-ups and port in for all handset models. Customers will enjoy $5 off for 36 months. 
    • All handset models are subject to availability of stocks.
    • Promotion is only applicable to customers with an active Bespoke Flexi or Contract plan at the point of sign-up.
    • This promotion is limited to one (1) redemption per new sign up on Bespoke Flexi plan and not transferable.
    • Promotion is available at M1 Shop only.
    • Promotion is not transferable and is only valid on the line which the handset is purchased with.
    • Promotion will be awarded at point of sign-up or port-in.
    • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.
    • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

     

    $90 / $180 Device Voucher Promotion

    • This promotion extends the $15 monthly Device Voucher benefit—typically offered to new SIM-Only sign-ups—to selected existing M1 SIM-Only customers.
    • As an added benefit, this monthly value is advanced into an immediate, upfront voucher based on the customer's SIM-Only plan tenure at the time of issuance: a tenure of 2 to 6 months qualifies for a voucher of up to $90 (equivalent to 6 months' advanced value), while a tenure of 7 months or more qualifies for a voucher of up to $180 (equivalent to 12 months' advanced value).
    • The voucher must be used to offset the purchase of a new device when re-contracting onto an eligible Bespoke Contract plan, subject to stock availability.
    • The voucher can be redeemed at the M1 Online Shop or physical M1 Shops.
    • The re-contract must be completed by the expiry date stated in the applicable M1 SMS, EDM, or App notification; otherwise, the promotion and voucher will lapse.
    • This offer is limited to one (1) redemption per eligible re-contracting line. The voucher is non-transferrable and cannot be exchanged for cash or other equivalents.
    • This promotion is mutually exclusive and cannot be combined with other Corporate Individual Scheme (CIS) benefits or offers.
    • The participating M1 billing account must be in good standing (e.g., no overdue balances) at the point of redemption.
    • This promotion is subject to M1’s General Terms & Conditions. M1 reserves the right to amend, modify, or withdraw these terms at any time without prior notice.