Terms and Conditions

 

Bespoke SIM-only (Business) (30GB) + 170GB Promotion

  • Promotion is applicable for new sign-ups, recontract and change of plan to Bespoke SIM-only (Business) (30GB) only.
  • Free 170GB is valid on Bespoke SIM-only (Business) (30GB) plan.
  • Bespoke SIM-only (Business) (30GB) + 170GB. Prevailing monthly subscription will apply.
  • The free 170GB is for local data usage.
  • Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Unlimited Weekend Data and $10.19 Talktime & SMS Pack Promotion

  • Promotion is applicable for new sign-ups and change of plan to any Bespoke SIM-only (Business).
  • To enjoy the free Unlimited Weekend Data Add-on and $10.19 Talktime & SMS Pack promotion, you must subscribe for both add-ons together upon sign up/re-contract.
  • Prevailing subscription for Unlimited Weekend Data Add-on and $10.19 Talktime & SMS Pack of $6.12 per month and $10.19 per month will apply respectively after the promotion.
  • Promotion is valid till further notice.
  • There is no pro-ration of subscription and promotion under any circumstances.
  • Customers who choose to subscribe to one or both of the Add-ons at a later point will not enjoy the promotion.
  • You may unsubscribe for these add-ons via My M1+ App only. The discounts for both add-ons will cease upon termination of either Add-on.
  • Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
  • Promotion cannot be exchanged for any benefit-in-kind.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  • Unlimited Weekend Data is applicable for local usage only and is not applicable for Data Passport.
  • Promotional Data will only be effective from the time of activation and will not offset any excess data charges incurred prior to activation time.
  • Free unlimited local data will apply from Saturday 0000 to Sunday 2359. “Unlimited” data usage is restricted to reasonable personal use locally, and for non-commercial purposes only. Fair usage policy of 10GB local data applies. When daily usage exceeds 10GB, speed limit of 1Mbps will be imposed. The speed limit will be lifted at 00:00 hours the next day. For avoidance of doubt, our Traffic Management Policy available at m1.com.sg/tmp will apply.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

True 5G Offer

  • All new sign up and recontract of our Bespoke (Business) plans will now be able to get 5G connectivity for FREE with our 5Go Access.
  • Bespoke Flexi (Business) customers will enjoy 12 months of FREE 5G and thereafter enjoy at discounted price of $2.08. per month until further notice (U.P. $5.09)
  • Bespoke SIM only (Business) and Family Plan customers will enjoy 6 months of FREE 5G and thereafter enjoy at discounted price of $2.08 per month until further notice (U.P. $5.09)
  • For 5G Bespoke Contract (Business) and 5G Bespoke Contract (Business) with Enterprise Data Passport customers, 5Go Access will be bundled into their plans. Customers will not be able to terminate 5Go Access services as long as they are subscribed to these plans.

Free Caller Number Display Promotion

  • Free 6 months Caller Number Display is valid for new customers on Bespoke SIM-only (Business) (30GB), till further notice:
  • Promotion is valid for new customers who sign up Bespoke SIM-only (Business) (30GB+ 170 GB) Plan online.
  • Free 6 months promotion is provisioned at the point of sign-up / port-in / recontract.
  • Thereafter, prevailing subscription charges of $5.45 will apply, and will not be pro-rated under any circumstances.
  • Customers who choose to subscribe to the Add-on at a later point will not enjoy the promotion.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Free uCozy 3D Neck & Shoulder Massager Bespoke SIM-Only + Family Line Promotion

  • Free uCozy 3D Neck & Shoulder Massager is applicable for new sign-ups and port-in orders on Bespoke SIM-only (Business) 200GB plan (Bespoke SIM-only 30GB + 170GB) and 1 Family Line(40GB).
  • Promotion is valid till further notice.
  • Promotion is available at M1 Shop. To be eligible for the Promotion, customer must sign up for one(1) 200GB SIM-only plan and one(1) 40GB Family Line, at the point of sign-up in M1 Shops.
  • Promotion will cease upon cessation of Bespoke SIM-only (Business) plan, which include change of plan to another data bundle.
  • Eligible customers will receive via email 1 redemption code to redeem 1 OSIM uCozy 3D Neck & Shoulder Massager at any OSIM outlets.
  • Each redemption must be made by the redemption period stated in the redemption email or deemed forfeited.
  • All redemptions will be issued after service activated and line must be active at the point of redemption unless otherwise stated. The redemption letters will be sent via email within 2 months from date of purchase.
  • Termination of the service line – Bespoke SIM-Only (Business) Plan or Bespoke Family Line during the 6-month commitment period will result in early termination charges. It will apply during the commitment period. It is subject to a maximum of $150 GST inclusive in the first month and the charges decrease each month in the service commitment period.
  • Promotion is limited to one redemption per one(1) 200GB SIM-only plan and one(1) 40GB Family Line order and not transferable.
  • Premiums are subject to availability of stock and available while stocks last. M1 reserves the right, but shall in no event be obliged, to substitute the premium (as may be applicable) with a product of similar value at its sole discretion without prior notice.
  • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.