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Worldwide Roaming

General

No, Worldwide Roaming is a free embedded service exclusively available with the selected Bespoke plans.

 

To enjoy Worldwide Roaming, simply switch to the Bespoke plans with free roaming.

No, the data roaming service will be automatically activated when you subscribe to the plan.

 

Just make sure to turn on the Data Roaming setting on your device.

You will be automatically subscribed to Worldwide Roaming when you sign up for the selected plan, and unsubscription is not allowed.

 

If you would like to opt-out, you can switch to an alternative Bespoke plan without free roaming.

You can check your active services entitlement on the My M1+ app.

You can check them on the My M1+ app.

Worldwide Roaming is automatically activated when you subscribe to the plan.

 

Simply turn on Data Roaming in your phone settings to start using data in countries covered under Worldwide Roaming.

Yes, when you subscribe to the plan, you will be automatically pre-registered for Daily Passport. 

 

If your Worldwide Roaming data bundle is fully utilised, Daily Passport with 3GB (valid for 24 hours) will be activated.

 

Find out Daily Passport charges here

Yes, you can subscribe to Data Passport via the My M1+ app. 

 


Data Passport data bundle will activate once your Worldwide Roaming data bundle is fully utilised.

Data roaming usage will be deducted in this sequence:


1. Worldwide Roaming 


2. Data Passport (including excess usage)


3. Daily Passport

 

*Daily Passport will only activate if there's no active Data Passport for the same country.

Charges

  • Total data roaming usage in Malaysia: 2GB
  • Data roaming usage under Worldwide Roaming: 1GB
  • Data roaming usage under Malaysia Daily Passport: 1GB

 

 

You’ll be charged $2.95 for the activation of one Daily Passport.

  • Total data roaming usage in Malaysia: 2GB
  • Data roaming usage under Worldwide Roaming: 1GB
  • Data roaming usage under Malaysia Daily Passport: 1GB

 

 

You’ll be charged $2.95 for the activation of ONE Daily Passport in Malaysia.

 

 

  • Total data roaming usage in China: 3GB
  • Data roaming usage under China Daily Passport: 3GB

 


You’ll be charged $3.95 for the activation of ONE Daily Passport in China.

 

 

  • Total data roaming usage in Thailand: 5GB
  • Data roaming usage under Thailand Daily Passport: 5GB

 

 

You’ll be charged $5.95 for the activation of TWO Daily Passport in Thailand.

 

 

Total charge for all Daily Passport usage: $12.80.

  • Total data roaming usage in Malaysia: 5GB
  • Data roaming usage under Worldwide Roaming (Malaysia): 1GB
  • Data roaming usage under Malaysia Daily Passport: 3GB
  • Data roaming usage under Malaysia Data Passport: 1GB

 

 

Total charge: $22.95

($2.95 for ONE Daily Passport in Malaysia + $5 activation for Data Passport in Malaysia + $15 subscription for Data Passport in Malaysia)

  • Total data roaming usage in Malaysia: 17GB
  • Data roaming usage under Worldwide Roaming (Malaysia): 1GB
  • Data roaming usage under Malaysia Data Passport: 15GB
  • Excess data charge for Data Passport in Malaysia: 1GB

 

 

Total charge: $33.22

($5 activation for Data Passport in Malaysia + $15 subscription for Data Passport in Malaysia + $12.22/GB for excess data charge)

You can choose from available options such as Data Passport or Pay-as-you-go, depending on the country.

 

Learn more here.

No, multi-SIM users incur no extra charges.

Worldwide Roaming is only valid in the countries covered by the service.

No, Worldwide Roaming provides additional roaming data, separate from your local data bundle, for overseas use.

The validity of worldwide roaming data bundle will be in-line with your local data cycle.

You can track your roaming data usage in the My M1+ app.

Once your data bundle is fully used, a Daily Passport pack for the country you're in will automatically activate unless data roaming is disabled.

 

Learn more about Daily Passport here

Yes, simply turn off data roaming in your device settings to stop roaming usage and prevent Daily Passport activation.

Yes, you can subscribe to Data Passport for the country you're in via the My M1+ app before your Worldwide Roaming data bundle is fully utilised.

 

Daily Passport won’t activate if you have an active Data Passport.

Yes, roaming data usage will be charged under Daily Passport until your new Worldwide Roaming data bundle is available.

No, the data roaming usage is deducted in a fixed order.

 

Daily Passport will only be used once your Worldwide Roaming data bundle is fully utilised.

 

*Daily Passport will only be activated if there is no active Data Passport subscription for the same country

Yes, you can continue using the remaining data bundle balance from your Data Passport once your Worldwide Roaming data bundle is fully utilised.

Yes, you will receive an SMS alert once your data roaming charges reach the pre-set $100 limit.

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