Follow this dialling sequence:

For a local call: + [Country Code] [Area Code] [Number]

Example (Australia) : +61 3 12345678

To call Singapore: +65 [Number]

Example: +65 12345678

If you are still unable to make a call using the above dialling sequence, please refer to the trouble steps below.

This could be due to unstable network coverage.

Please try the following steps:

• Check your network mode
• Look at the signal indicator on your phone to see if you’re on 5G or 4G.

If you’re on 5G:

• Switch your network setting from 5G to 4G.
• Try making the call again.

If you’re on 4G:

• Restart your device or manually select a different network operator.
• Try making the call again.

If you still can’t make calls, chat with us on the My M1+ app (9am–9pm daily) or call +65 9680 1627 (roaming charges apply).