Menu Icon
M1 Logo

General

General

Depending on your phone model’s configuration, it may make a data connection on the roaming carrier’s network and incur data roaming charges.

 

To avoid incurring unintended data roaming charges, you can either:

 

  • Disable both Data Roaming feature and 4G/5G service on your mobile device. Thereafter, turn Airplane mode to “On” and then “Off”; or
  • Deactivate data roaming service on your mobile line via the following self-service channels:
    My M1+ app
    Manage My Account

Need assistance?

We are here to help. Reach out to us.