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Mobile Number Portability

All about Mobile Number Portability
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No, M1 does not support porting in a number to replace an existing active M1 mobile number. Port-in is only available when you sign up for a new line.

Yes, you can keep your current number. Just request to port in your number when you sign up for a new line on the M1 website or at any M1 Shop. You’ll get a temporary M1 number while we process your request. Once the transfer is complete, you can use your current number with M1.

 

 

Note:

Please make sure your contract with your current provider has ended, or you may be charged an early termination fee.

You’ll receive notifications to keep you updated throughout the port-in process. Once your number has been successfully ported to M1, we’ll let you know and you can start using it right away.

 

Note:

Please make sure your temporary M1 SIM card or eSIM is activated so your port-in request can be processed smoothly.

Yes, you can port in a number registered under another person when you sign up for a new mobile line. Just visit any M1 Shop and let our staff know you’d like to transfer the number.

 

Please bring:

 

  • The original identity document of the current number owner
  • A completed Letter of Authorization from the current owner (download a sample here)

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