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Terms and Conditions

 

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(A) Fibre Broadband 500Mbps @ $29/mth

M1 Fibre Broadband 500Mbps with 4G Mobile Broadband SurfValue (SIM only) Promotion is open to new or existing customers without a current service contract. A 24-month service commitment contract applies. Discounts on Fibre subscription rates are valid for the 24-month contract period; thereafter, prevailing rates apply. Each eligible customer who signs-up/ re-contracts on M1 Fibre Broadband 500Mbps is eligible to purchase* a:

  • Wireless AC router by topping up an additional $5/mth; or
  • ASUS Lyra Voice by topping up an additional $15/mth

*Limited to one (1) device per eligible M1 Fibre Broadband service line and valid only at point of sign-up/ re-contract on eligible M1 Fibre Broadband service. A 24-month device commitment contract applies.


(B) Fibre Broadband 1Gbps @ $39/mth

M1 Fibre Broadband 1Gbps with 4G Mobile Broadband SurfValue (SIM only) Promotion is open to new or existing customers without a current service contract. A 24-month service commitment contract applies. Discounts on Fibre subscription rates are valid for the 24-month contract period; thereafter, prevailing rates apply. Each eligible customer who signs-up/ re-contracts on M1 Fibre Broadband 1Gbps is eligible to receive a free Wireless AC router, or may choose to purchase* any of the following devices below (in lieu of the free Wireless AC router):

  • ASUS Lyra Trio Whole Home Mesh Wi-Fi System (Pack of 3) by topping up an additional $10/mth
  • Linksys Velop (Dual-Band) Whole Home Mesh Wi-Fi System (Pack of 3) by topping up an additional $10/mth
  • Linksys Velop Tri-Band Whole Home Mesh Wi-Fi System (Pack of 3) by topping up an additional $15/mth
  • ASUS Lyra Voice by topping up an additional $15/mth
  • Apple iPad (32GB) by topping up an additional $23.90/mth

*Limited to one (1) device per eligible M1 Fibre Broadband service line and valid only at point of sign-up/ re-contract on eligible M1 Fibre Broadband service. A 24-month device commitment contract applies.

Eligible customers who take-up the Apple iPad (32GB) top-up promotion with 24-month M1 Fibre Broadband 1Gbps may further top-up an additional $5/mth for 24 months for a Wireless AC router (a 24-month device commitment contract applies), and also have the option to further top-up to upgrade the Apple iPad (32GB) to an Apple iPad (128GB), Apple iPad Mini (64GB/256GB) or Apple iPad Air (64GB/256GB), at the point of sign-up/re-contract.

Eligible customers who take-up any 24-month M1 Fibre Broadband 1Gbps service plans (except for customers who also sign-up for the ASUS Lyra Voice top-up promotion with their 24-month M1 Fibre Broadband 1Gbps service plan) are eligible to receive a free Google Home Mini. This offer is limited to one (1) free Google Home Mini per eligible M1 Fibre Broadband service line and is valid only at point of sign-up/re-contract on eligible M1 Fibre broadband service.


(C) GamePRO Fibre Broadband 1Gbps @ $52/mth

M1 Fibre Broadband GamePRO 1Gbps with 4G Mobile Broadband SurfValue (SIM only) Promotion is open to new or existing customers without a current service contract. A 24-month service commitment contract applies. Discounts on Fibre subscription rates are valid for the 24-month contract period; thereafter, prevailing rates apply. Each eligible customer who signs-up/ re-contracts on M1 Fibre Broadband GamePRO 1Gbps is eligible to receive a free Linksys WRT32X Gaming Router, valid only at point of sign-up/ re-contract.

For 4G Mobile Broadband SurfValue (SIM only): A SIM card will be issued to new customers. Eligible customers can enjoy up to 500MB of local data usage per month. Excess data usage charges of $10.70/GB, capped at a maximum of $188.32 (excluding monthly subscription) apply. M1 Internet Security “First 3 Months Free” Promotion is open to M1 postpaid customers who sign-up for M1 Internet Security (3 PC License) or M1 Ultimate Security (3 Device License). Eligible customers shall be eligible to enjoy the first 3 months of subscription free with a minimum contract of 3 months. Thereafter, prevailing rates shall apply from the 4th month onwards at $3.75/mth for M1 Internet Security (3 PC License) and $5.00/mth for M1 Ultimate Security (3 Device License), as applicable.

 

Fibre Broadband 300Mbps @ $39/mth / Fibre Broadband 1Gbps @ $49/mth

M1 Fibre Broadband 300Mbps / 1Gbps Promotion is open to new or existing customers without a current service contract. A 12-month service commitment contract applies. Discounts on Fibre subscription rates are valid for the 12-month contract period; thereafter, prevailing rates apply.

Google Home Mini Top-up Promotion is open to new or existing customers on any M1 Fibre Broadband or Postpaid Mobile service plans that do not come with free Google Home Mini. Under this promotion, each eligible customer may choose to purchase a Google Home Mini by topping up an additional $4/month for 12 months (subject to availability of stock). A 12-month device commitment contract applies. Promotion is limited to one (1) device per eligible M1 Fibre Broadband or Postpaid Mobile service line.

 

Google Nest Hub Top-up Promotion is open to eligible customers who sign-up/ re-contract, or who are existing customers, on any M1 Fibre Broadband or Postpaid Mobile service plans. Under this promotion, each eligible customer may choose to purchase a Google Nest Hub by topping up an additional $6/month for 24 months. A 24-month device commitment contract applies. Promotion is limited to one (1) device per eligible M1 Fibre Broadband or Postpaid Mobile service line. Each Google Nest Hub top-up purchase sign-up is eligible to receive a Xiaomi Mi Home Security Camera 360, valid only at point of sign-up of the Google Nest Hub top-up.

 

Apple TV Top-up Promotion is open to eligible customers who sign-up/ re-contract, or who are existing customers, on any 24-month M1 Fibre Broadband service plans. Under this promotion, each eligible customer may choose to purchase an Apple TV 4K 32GB by topping up an additional $10/mth for 24 months. A 24-month device commitment contract applies. Promotion is limited to one (1) device per eligible M1 Fibre Broadband service line.

 

AC Ryan 4K Ultra Media Player Top-up Promotion is open to eligible customers who sign-up/ re-contract, or who are existing customers, on any 24-month M1 Fibre Broadband service plans. Under this promotion, each eligible customer may choose to purchase an AC Ryan 4K Ultra Media Player by topping up an additional $5/mth for 24 months. A 24-month device commitment contract applies. Promotion is limited to one (1) device per eligible M1 Fibre Broadband service line.

 

All product images are for illustration purposes only. All promotions and items are subject to availability of stock and valid for a limited time period only, as determined by M1 in its sole discretion. M1 reserves the right to substitute any of the promotional items, benefits and/or products with a product/item of similar value at its sole discretion at any time, without prior notice. M1 also reserves the right to amend or withdraw any of the promotions above at any time. Promotions are not transferable, cannot be exchanged for cash or other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items, promotions or subscriptions. Eligibility for the above promotions shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in any of the promotions at any time, at its sole discretion.

A one-time registration charge of $58.85 will apply to new sign-ups for Fibre services. ONT Activation waiver is only up to $58.85 for weekdays – Monday to Friday (9am-6pm). Other charges will apply for additional requirements. Symmetric upload/Download Speeds for Fibre Broadband: Only applicable for new sign-ups, or existing customers with an Optical Network Terminal (ONT) provided by M1. M1 High Speed Fibre Broadband Plans are available for your access and use at your residential premises (“Service Address”) only. The Service Address must be NGNBN Fibre-connected. In addition, the Service Address must have been certified Fibre-ready for the Services according to confirmation by the relevant Third Party Provider (NetLink Trust). Existing customers with a Nucleus Connect ONT may be required to switch to an ONT provided by M1 to enjoy the above promotion(s). Installation fees and other miscellaneous fees may apply. M1 Home Fixed Voice Service requires the use of a type approved ONT provided by M1. 

All prices stated above are inclusive of 7% GST, unless otherwise stated. All goods and services are subject to applicable M1 General and Specific Terms and Conditions available at www.m1.com.sg. In the event of any conflict or inconsistency between any terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to amend or vary these terms and conditions at any time. M1 will, where it is practicable to do so, give you advance notice (which may be through written notice, email, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.