Step-by-step guide to check your 5G readiness:

1. Ensure that your phone supports 5G. See the full list of 5G phones here.

2. You will need either a 5G physical SIM or eSIM:

a. Physical SIM users:

• Check for 5G: “5G” is printed on your SIM card

• Upgrade to 5G: Visit any Prepaid Roadshows, along with your current Prepaid SIM & NRIC/FIN/Passport used when you first registered.

b. eSIM users:

• if you're using a Prepaid Data-only eSIM, good news — it is already 5G-enabled. Ensure that your phone supports 5G. See list of 5G phones here.

• if you’re using other types of eSIMs (e.g. $12 Tourist or $25 eSIM), upgrade it to 5G by exchanging for a physical 5G SIM at any Prepaid Roadshows.

3. Nothing is complete without a 5G plan from Prepaid.

a. all Prepaid top-ups are now 5G enabled.

b. no 5G plan yet? Get yours via the M1 Prepaid App or at M1 Prepaid Retailers.

4. Lastly, ensure that your phone has the latest firmware and 5G settings switched on. Need help? See our guide here.

Prepaid Roadshows

For SIM exchange, please bring your current Prepaid SIM and physical NRIC/FIN/Passport used during registration.

The schedule below is subject to change. Please check back regularly for the latest updates.

Please note that longer waiting times may be experienced.