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Roadshows

The schedule below is subject to change. Please check back regularly for the latest updates.

Please note that longer waiting times may be experienced

Date and TimeAddressPrepaidMaxx

Thur 12 Mar 2026
2PM - 6PM

GH Mobile & Accessories Pte Ltd
705 Ang Mo Kio Ave 8, #01-2575, Singapore 560705

See map

5G SIM Exchange

Update ID from Passport to FIN

5G SIM Exchange

M1 Shops

The schedule below is subject to change. Please check back regularly for the latest updates.

Please note that longer waiting times may be experienced

Date and TimeAddressPrepaidMaxx

Mon, Thurs, Fri, Sat & Sun
12PM - 9PM

M1 Shop Causeway Point
1 Woodlands Square, #03-01
Singapore 738099

See map   

5G SIM Exchange  

5G SIM Exchange

Re-Registration (also available in Maxx App)

Transfer of Ownership

Change in ID

Change in Name (also available in Maxx App)

Mon, Thurs, Fri, Sat & Sun
12PM - 9PM

Unavailable on 8 and 9 Mar

M1 Shop Tampines Mall
4 Tampines Central 5, #03-01
Singapore 529510

See map

Prepaid
Daily
11AM - 9PM

Maxx
Mon, Thurs, Fri, Sat & Sun
12PM - 9PM

Unavailable on 9 Mar

M1 Shop Bugis Junction
200 Victoria Street, #03-09C Bugis Junction, S188021

See map

Prepaid
Mon, Thurs, Fri, Sat & Sun
12PM - 9PM

Maxx
Mon, Thurs, Fri, Sat & Sun
12PM - 9PM

Tue & Wed
12PM - 6PM

M1 Shop Jurong Point
63 Jurong West Central 3, B1-92/93
Singapore 648331

See map

Things to bring

Maxx and Prepaid 5G SIM exchange

Please bring your current SIM and the NRIC/FIN used during registration.

NRIC/FIN physical card holder: physical ID 

LTVP, Student Pass and Dependant Pass: Singpass digital ID 


Maxx Re-Registration (also available in Maxx App)

Please bring your current Maxx SIM and the NRIC/FIN used during registration.

NRIC/FIN physical card holder: physical ID 

LTVP, Student Pass and Dependant Pass: Singpass digital ID 
 

Maxx Transfer of Ownership

  • Both transferee and transferor are required to be present.
  • There will be a service charge of $10.90 (inclusive of GST)
     

Please bring the original documents

  • NRIC/FIN physical card holder: physical ID 
  • Passport holder: physical passport (only accepted if transferor was registered using passport)
  • Digital pass for Student, LTVP, Dependent Pass are not accepted
     

Change in ID

Please bring the original documents

  • NRIC/FIN physical card holder: physical ID 
  • Passport holder: physical passport (only accepted if user was registered using passport)
  • Digital pass for Student, LTVP, Dependent Pass are not accepted
     

Change in Name (also available in Maxx App)

Please bring the original documents

  1. Deed Poll for Change in Name
  2. Please bring the original documents
    • NRIC/FIN physical card holder: physical ID
    • Passport holder: physical passport (only accepted if user was registered using passport)
    • Digital pass for Student, LTVP, Dependent Pass are not accepted