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We’ve re-located our M1 Shop at West Mall to Jurong Point! Catch us at JP2 #B1-92/93 daily from 11am to 9pm. If you need further assistance, scroll down for our customer service channels below.

Kindly note that all M1 Shops will be closed at 6pm on 15 Feb 2023 for an internal event. Normal operating hours will resume from 16th Feb 2023.

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Calling from Singapore

Calling from Overseas
(65) 9680 1627 (IDD Charge Apply)

Operating Hours
24 hours


Prepaid / Maxx

Calling from Singapore

Calling from Overseas
(65) 9365 1693 (IDD Charge Apply)

Operating Hours
9am to 9pm Daily


Calling from Singapore

Calling from Overseas
(65) 9680 1622 (IDD Charge Apply)

Technical Support
(Business Broadband & Hosting Services)

6655 5577

Operating Hours
24 hours

M1 Shop

Calling from Singapore
1623 (M1Shop Hotline)

Calling from Overseas
(65) 9680 1623 (IDD Charge Apply)

Operating Hours
9 am to 9 pm Daily

Note: M1 Shop hotline 1623 will follow the same operating hours as M1 Shops during the festive season. Please refer to the above announcement for revised operating hours.