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Chat services

Choose a chat service below to get help with your M1 products, or visit our Support section for quick answers to common questions

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Virtual Assistant is available 24/7. Live agents are available from 9am to 6pm daily

My M1+ app

Get help with your Bespoke mobile and fibre services, including account enquiries, bills, payments and roaming.

Maxx app

Get help with your Maxx services, including billing, roaming, SIM services and account-related enquiries.

Prepaid app

Get support for your prepaid services, plans, top-ups, roaming, and SIM-related enquiries.