Virtual Assistant is available 24/7. Live agents are available from 9am to 6pm daily
Chat services
Choose a chat service below to get help with your M1 products, or visit our Support section for quick answers to common questions
My M1+ app
Get help with your Bespoke mobile and fibre services, including account enquiries, bills, payments and roaming.
Maxx app
Get help with your Maxx services, including billing, roaming, SIM services and account-related enquiries.
Prepaid app
Get support for your prepaid services, plans, top-ups, roaming, and SIM-related enquiries.