Trade-In Promotion – Terms & Conditions
iPhone 18 Pro Max & iPhone 18 Pro
Customers are eligible to receive an additional S$200 cashback when all of the following conditions are met:
Eligible Devices
Customers must purchase any of the following Apple devices:
iPhone 18 Pro
iPhone 18 Pro Max
Eligible Transaction Types
The purchase must be either:
A new mobile line sign-up; or
A recontract of an existing M1 mobile line.
The purchase must be made with an eligible M1 mobile plan and handset.
This promotion is valid from 12 Sep 2026 to 17 September 2026 (both dates inclusive).
Eligible Trade-In Device
Customers must trade in an eligible device that is listed under M1’s applicable trade-in programme. Customers may refer to the detailed list of eligible trade-in devices here.
The trade-in device must successfully pass M1’s trade-in assessment.
The final trade-in value is subject to the condition and assessment of the trade-in device.
Trade-In Cashback
Eligible customers will receive an additional S$200 cashback on top of the applicable trade-in value of their eligible device.
The S$200 cashback is subject to the following conditions:
The customer must purchase an eligible iPhone 18 Pro or iPhone 18 Pro Max.
The customer must complete the trade-in of an eligible device.
The trade-in device must successfully pass the trade-in assessment.
The promotion is limited to one (1) S$200 cashback per eligible transaction.
The S$200 cashback is not exchangeable for cash or other items and cannot be transferred.
Trade-In Eligibility
The trade-in device must meet the applicable eligibility and condition requirements under M1’s trade-in programme.
The trade-in value is subject to the condition of the device at the point of assessment.
Trade-In Assessment
The trade-in device will be inspected and assessed by M1 or its appointed trade-in partner.
The final trade-in value and eligibility of the device are subject to the outcome of the assessment.
M1 or its appointed trade-in partner reserves the right to revise or reject the trade-in value if the actual condition of the device differs from the information provided by the customer.
Trade-In Submission Deadline
Customers must submit their trade-in request within seven (7) calendar days from:
the date of handset purchased; or
the date indicated in purchase receipt, where the device is purchased through the M1 online shop.
Device Condition
The trade-in device must be in working condition and meet the applicable trade-in criteria.
Devices that do not meet the trade-in requirements may be rejected or assigned a lower trade-in value following assessment.
Customers are responsible for:
Backing up their data before handing over the device;
Removing all personal information and data;
Removing any passcode, security lock or activation lock;
Disabling Find My iPhone / Find My Device, where applicable; and
Performing a factory reset before completing the trade-in.
M1 and/or its appointed trade-in partner will not be responsible for any loss of data remaining on the trade-in device.
Ownership of Trade-In Device
The customer must be the legal owner of the trade-in device or have the authority to trade in the device.
The device must not be subject to any outstanding instalment, lease, contractual commitment or third-party ownership interest.
Upon completion of the trade-in transaction, ownership of the trade-in device will be transferred to M1 or its appointed trade-in partner, as applicable.
Promotion Eligibility
This promotion is limited to one (1) redemption per eligible new line sign-up or recontract transaction.
The promotion is non-transferable and cannot be exchanged for cash or other items.
This promotion cannot be combined with other trade-in cashback or overtrade promotions unless otherwise stated.
General Terms
M1 reserves the right to determine the eligibility of customers and trade-in devices for this promotion.
M1 reserves the right to amend, vary, suspend or withdraw this promotion or any of its terms and conditions at any time without prior notice.
All decisions by M1 in relation to this promotion, including eligibility and trade-in assessment, shall be final.
All products and services are subject to M1’s registration guidelines, General Terms and Conditions and other applicable terms and conditions available on M1’s website.
In the event of any conflict or inconsistency between these terms and M1’s other applicable terms and conditions, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.
By participating in this promotion, customers agree to be bound by these Terms & Conditions.