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terms and conditions

 

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Promotional Terms & Conditions

 

65GB for $17 SIM-only Promotion

  • 65GB for $17 SIM-only Promotion is valid for new line sign-ups, port-ins or existing customers with expired/not in any contract at M1 Shops and eShop till 30 September 2021.
  • Promotion includes additional 35GB data and $8 off monthly subscription for the first 6 bills. Thereafter, additional 10GB data and $5 off monthly subscription will apply for subsequent bills (U.P. 30GB for $25).
  • Promotional Data is applicable for local, supplementary line or Data Passport usage (as may be applicable). Promotional data bundle will only be effective from the date of activation and will not offset any excess data charges incurred prior to activation date.
  • Promotion is not valid for Corporate Individual (CORI) customers and customers whose mobile lines are registered under company’s name.
  • By taking up this consumer promotion, CORI customers will exit from M1 Corporate Individual (CORI) Scheme and CORI benefits/discount will cease.
  • Promotion is limited to one redemption per line and not transferable.
  • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Unlimited Weekend Data Add-on Promotion

  • Unlimited Weekend Data Add-on (“Data Add-on”) is valid for new customers on SIM-only Plan and Plan with Device till further notice:
    • Port-in: Free 6 months
    • New: Free 3 months
  • Free 3 / 6 months promotion is provisioned at the point of sign-up / port-in. Customers who choose to subscribe to the Add-on at a later point will not enjoy the full 3 / 6 months promotion.
  • Thereafter, prevailing subscription charges of $6 will apply, and will not be pro-rated under any circumstances.
  • Data Add-on is applicable for local usage only. Data Add-on is not applicable for Data Passport or supplementary line’s usage.
  • Promotional Data will only be effective from the time of activation and will not offset any excess data charges incurred prior to activation time.
  • Free unlimited local data will apply from Saturday 0000 to Sunday 2359. “Unlimited” data usage is restricted to reasonable personal use locally, and for non-commercial purposes only. Fair usage policy of 10GB local data applies. When daily usage exceeds 10GB, speed limit of 512Kbps will be imposed. The speed limit will be lifted at 00:00 hours the next day. For avoidance of doubt, our Traffic Management Policy available at m1.com.sg/tmp will apply.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Free Caller Number Display Promotion

  • Free Caller Number Display is valid for new customers on SIM-only Plan and Plan with Device till further notice:
    • Port-in: Free 6 months
    • New: Free 3 months
  • Thereafter, prevailing subscription charges of $5.35 will apply, and will not be pro-rated under any circumstances.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Waiver of new line registration fee

  • Waiver of new line registration fee is valid for new sign-ups on Plan with Device and SIM-only Plan.
  • Promotion is valid online till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for these offers will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Waiver of SIM card fee

  • Waiver of SIM card fee (worth $37.45) is valid for online new sign-ups on SIM-only Plan.
  • Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for these offers will not be refunded and cannot be used to offset other promotions.
  • Upfront payment on-hold during check-out will include the SIM card fee; waiver of SIM card fee will only be applied upon delivery or self-collection.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

50% off Bundle Packs

  • 50% off Bundle Packs Promotion is valid for new sign-ups, re-contracts or existing customers who change their bill plan to SIM-only Plan, Plan with Device or Mobile Access for Seniors Plan till further notice.
  • For eligible customers, 50% off monthly subscription of Bundle Packs will be valid at point of sign up, re-contract or change of bill plan for the first 6 months.
    – $10 Bundle Pack: $5/mth (U.P. $10/mth)
    – $20 Bundle Pack: $10/mth (U.P. $20/mth)
    – $50 Bundle Pack: $25/mth (U.P. $50/mth)
  • 50% off Bundle Packs is not transferable.
  • Promotion is not valid for Corporate Individual (CORI) customers or customers whose mobile lines are registered under company’s name.
  • Customer will no longer be entitled to the Bundle Pack discount upon removal or change of Bundle Pack subscription, or re-contract or change of bill plan to a non-eligible bill plan.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Free 3 months 5Go Plus Booster Promotion

  • Free 3 months $5 5Go Plus Booster Promotion (“Promotion”) is valid for eligible customers who signs-up or change bill plan during the Promotion Period.
  • Eligible customers who signs-up or change bill plan on M1 SIM-only Plan will be eligible to enjoy free subscription to the $5 5Go Plus Booster for the first 3 months; thereafter, prevailing subscription charges for the $5 5Go Plus Booster will apply;
  • To enjoy this Promotion, eligible customers must subscribe to and activate the $5 5Go Plus Booster at the point of sign-up or change bill plan. Subscription to and use of the $5 5Go Plus Booster are subject to applicable terms and conditions.
  • The promotional subscription rate/discount under this Promotion is only valid on the $5 5Go Plus Booster and is applicable only for the 3 months period stated above (as applicable, based on eligibility) commencing from date of sign-up/change bill plan. Prevailing subscription charges will apply thereafter.
  • This Promotion and the discount on the $5 5Go Plus Booster are not transferable and are not stackable with other promotions.
  • The promotional subscription rate/discount on the $5 5Go Plus Booster under this Promotion will cease and be automatically removed if the customer unsubscribes from the customer’s $5 5Go Plus Booster or upon any termination or change of bill plan and/or any plan add-on.
  • This Promotion is limited to one (1) redemption per eligible new/re-contracting line.
  • This Promotion is valid from 18 September 2021 until 30 September 2021 (“Promotion Period”).
  • Promotion cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. M1 reserves the right to amend or withdraw the Promotion at any time. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items/promotions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion. Other terms and conditions apply.
  • All goods and services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at www.m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to amend or vary any term or condition at any time. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.