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terms and conditions

 

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Promotional Terms & Conditions

All charges are inclusive of 8% GST and will be adjusted according to the prevailing GST rate.​

 

1-Year SPH Media’s Digital News and Magazine Subscriptions

  • 1-Year SPH Media’s Digital News and Magazine Subscriptions is applicable for new sign-ups on 120GB SIM-only and is applicable to only new SPH Media’s Digital News or Magazine subscriber. A “new sign-up” refers to an individual who does not have an existing subscription to SPH Media’s digital newspaper and lifestyle magazine publications.
  • Promotion is valid until such date M1 may determine.
  • Promotion is available at M1 Shop and eShop. To be eligible for the Promotion online, customer must sign up for a 120GB SIM-only plan via m1.com.sg/eshop/sunshinesimonly/plans with promo code: M1SPH.
  • As part of the redemption process, eligible customers will receive via SMS a unique URL to redeem one SPH Media’s Digital News and one SPH Media’s Digital Magazine Subscription. This will enable customers to access the Digital News and Digital Magazine Subscription for the first 12 months (Usual Price $9.90/mth).
  • Eligible customers can choose from SPH Media’s digital newspaper and lifestyle magazine publications. Customer has a choice of one of the 3 newspapers - The Straits Times, The Business Times, Lianhe Zaobao and one of the 2 magazines - FEMALE, HWM Singapore.
  • Redemption must be made by the redemption period stated in the redemption SMS or it will be deemed forfeited.
  • All redemptions will be issued after service on the SIM plan is activated and line must be active at the point of redemption unless otherwise stated. The redemption codes will be sent via SMS within 2 months from date of purchase.
  • Termination of the service line during the 12-month promotion period will result in the digital subscription expiring (which cannot be later reinstated).
  • Promotion is not valid for Corporate Individual (CORI) customers or customers whose mobile lines are registered under company’s name.
  • By taking up this consumer promotion, CORI customers will exit from M1 Corporate Individual (CORI) Scheme and CORI benefits/discount will cease.
  • Promotion is limited to one redemption per line and not transferable.
  • Redemptions are subject to availability of the ongoing promotion.
  • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions.
  • M1 is not liable to customers for the SPH digital subscription provided, and the use of SPH digital subscription services is subject to SPH Media’s Terms and Conditions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions and fair usage policies are available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to amend, change or withdraw any terms or conditions without prior notice and without liability. If the customer continues using the service or promotion, the customer is deemed to have accepted such changes.

120GB for $20.19 SIM-only Promotion

  • 120GB for $20.19 SIM-only Promotion is valid for new line sign-ups, port-ins or existing customers with expired/not in any contract at M1 Shops and eShop till further notice.
  • Promotion includes $5.04 off monthly subscription and additional 90GB data (U.P. 30GB for $25.23).
  • Promotional Data is applicable for local, supplementary line or Data Passport usage (as may be applicable). Promotional data bundle will only be effective from the date of activation and will not offset any excess data charges incurred prior to activation date.
  • Promotion is not valid for Corporate Individual (CORI) customers or customers whose mobile lines are registered under company’s name.
  • By taking up this consumer promotion, CORI customers will exit from M1 Corporate Individual (CORI) Scheme and CORI benefits/discount will cease.
  • Promotion is limited to one redemption per line and not transferable.
  • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

100GB for $18.15 SIM-only Promotion

  • 100GB for $18.15 SIM-only Promotion is valid for new line sign-ups, port-ins or existing customers with expired/not in any contract at M1 Shops and eShop till further notice.
  • Promotion includes $7.07 off monthly subscription and additional 70GB data (U.P. 30GB for $25.23).
  • Promotional Data is applicable for local, supplementary line or Data Passport usage (as may be applicable). Promotional data bundle will only be effective from the date of activation and will not offset any excess data charges incurred prior to activation date.
  • Promotion is not valid for Corporate Individual (CORI) customers or customers whose mobile lines are registered under company’s name.
  • By taking up this consumer promotion, CORI customers will exit from M1 Corporate Individual (CORI) Scheme and CORI benefits/discount will cease.
  • Promotion is limited to one redemption per line and not transferable.
  • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Unlimited Weekend Data Add-on Promotion

  • Unlimited Weekend Data Add-on (“Data Add-on”) is valid for new customers on SIM-only Plan and Plan with Device till further notice:
    • Port-in: Free 6 months
    • New: Free 3 months
  • Free 3 / 6 months promotion is provisioned at the point of sign-up / port-in. Customers who choose to subscribe to the Add-on at a later point will not enjoy the full 3 / 6 months promotion.
  • Thereafter, prevailing subscription charges of $6.06 will apply, and will not be pro-rated under any circumstances.
  • Data Add-on is applicable for local usage only. Data Add-on is not applicable for Data Passport or supplementary line’s usage.
  • Promotional Data will only be effective from the time of activation and will not offset any excess data charges incurred prior to activation time.
  • Free unlimited local data will apply from Saturday 0000 to Sunday 2359. “Unlimited” data usage is restricted to reasonable personal use locally, and for non-commercial purposes only. Fair usage policy of 10GB local data applies. When daily usage exceeds 10GB, speed limit of 512Kbps will be imposed. The speed limit will be lifted at 00:00 hours the next day. For avoidance of doubt, our Traffic Management Policy available at m1.com.sg/tmp will apply.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Free Caller Number Display Promotion

  • Free Caller Number Display is valid for new customers on SIM-only Plan and Plan with Device till further notice:
    • Port-in: Free 6 months
    • New: Free 3 months
  • Thereafter, prevailing subscription charges of $5.40 will apply, and will not be pro-rated under any circumstances.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Waiver of new line registration fee

  • Waiver of new line registration fee is valid for new sign-ups on Plan with Device and SIM-only Plan.
  • Promotion is valid online till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for these offers will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Waiver of SIM card fee

  • Waiver of SIM card fee (worth $37.80) is valid for online new sign-ups on SIM-only Plan.
  • Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for these offers will not be refunded and cannot be used to offset other promotions.
  • Upfront payment on-hold during check-out will include the SIM card fee; waiver of SIM card fee will only be applied upon delivery or self-collection.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

50% off Bundle Packs

  • • 50% off Bundle Packs Promotion is valid for new sign-ups, re-contracts or existing customers who change their bill plan to the following bill plans:
    • Bespoke Contract
    • Contract with Device
    • SIM-only plan
    • Mobile Access for Seniors
  • For eligible customers, 50% off monthly subscription of Bundle Packs will be valid at point of sign up, re-contract or change of bill plan for the first 6 months.
    – $10.10 Bundle Pack: $5.05/mth (U.P. $10.10/mth)
    – $20.19 Bundle Pack: $10.10/mth (U.P. $20.19/mth)
    – $50.47 Bundle Pack: $25.24/mth (U.P. $50.47/mth)
  • 50% off Bundle Packs is not transferable.
  • Promotion is not valid for Corporate Individual (CORI) customers or customers whose mobile lines are registered under company’s name.
  • Customer will no longer be entitled to the Bundle Pack discount upon removal or change of Bundle Pack subscription, or re-contract or change of bill plan to a non-eligible bill plan.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.


First month $15.14 off SIM-only Promotion

  • First month $15.14 off SIM-only Promotion is valid for new line sign-ups or port-ins on prevailing SIM-only offers till further notice.
  • Customer must sign up online with the exclusive promo code to be eligible for the promotion.
  • Promotion is not valid for Corporate Individual (CORI) customers or customers whose mobile lines are registered under company’s name.
  • Promotion is limited to one redemption per line and not transferable.
  • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.