Terms & Conditions

Promotional Terms & Conditions

All charges are inclusive of 9% GST and will be adjusted according to the prevailing GST rate.​

200GB for $19.18 SIM-only Promotion

  • 200GB for $19.18 SIM-only Promotion is valid for new line sign-ups, port-ins or existing customers with expired/not in any contract at M1 Shops and eShop till further notice.
  • Promotion includes $6.24 off monthly subscription and additional 170GB data (U.P. 30GB for $25.42).
  • Promotional Data is applicable for local, supplementary line or Data Passport usage (as may be applicable). Promotional data bundle will only be effective from the date of activation and will not offset any excess data charges incurred prior to activation date.
  • Promotion is not valid for Corporate Individual (CORI) customers or customers whose mobile lines are registered under company’s name.
  • By taking up this consumer promotion, CORI customers will exit from M1 Corporate Individual (CORI) Scheme and CORI benefits/discount will cease.
  • Promotion is limited to one redemption per line and not transferable.
  • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
     

100GB for $16.15 SIM-only Promotion

  • 100GB for $16.15 SIM-only Promotion is valid for new line sign-ups, port-ins or existing customers with expired/not in any contract at M1 Shops and eShop till further notice.
  • Promotion includes $9.31 off monthly subscription and additional 70GB data (U.P. 30GB for $25.46​).
  • Promotional Data is applicable for local, supplementary line or Data Passport usage (as may be applicable). Promotional data bundle will only be effective from the date of activation and will not offset any excess data charges incurred prior to activation date.
  • Promotion is not valid for Corporate Individual (CORI) customers or customers whose mobile lines are registered under company’s name.
  • By taking up this consumer promotion, CORI customers will exit from M1 Corporate Individual (CORI) Scheme and CORI benefits/discount will cease.
  • Promotion is limited to one redemption per line and not transferable.
  • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
     

Unlimited Weekend Data Add-on & Talktime and SMS Pack Promotion for SIM-only​

  • Unlimited Weekend Data Add-on and Talktime & SMS Pack are free till further notice. Promotion is only valid when you subscribe for both add-ons together upon sign-up/renew to Bespoke SIM-only.​
  • Prevailing subscription for Unlimited Weekend Data Add-on and Talktime & SMS Pack of $6.12 per month and $10.10 per month will apply respectively after the promotion. ​
  • There is no pro-ration of subscription and discount.​
  • You may unsubscribe for these add-ons via My M1+ App only. The discounts for both add-ons will cease upon termination of either add-on.​
  • Unlimited Weekend local data will apply from Saturday 00:00hrs to Sunday 23:59hrs. “Unlimited” data usage is restricted to reasonable personal use locally, and for non-commercial purposes only. Fair usage policy of 20GB local data applies. When daily usage exceeds 20GB, speed limit of 1Mbps will be imposed. The speed limit will be lifted at 00:00hrs the next day. For avoidance of doubt, our Traffic Management Policy available at m1.com.sg will apply.​
  • $10.10 Talktime & SMS Pack comes with 1,000 mins and 1,000 SMS. Excess local usage charge is applicable thereafter.  

 

Unlimited Weekend Data Add-on Promotion for Bespoke Contract & Bespoke Flexi​

  • 3 months free Unlimited Weekend Data Add-on (“Data Add-on”) is valid for new customers on SIM-only Plan and Plan with Device till further notice:​
  • Promotion is provisioned at the point of sign-up / port-in. Customers who choose to subscribe to the Add-on at a later point will not enjoy the promotion.​
  • Thereafter, prevailing subscription charges of $6.12 will apply, and will not be pro-rated under any circumstances.​
  • Data Add-on is applicable for local usage only. Data Add-on is not applicable for Data Passport or supplementary line’s usage.​
  • Promotional Data will only be effective from the time of activation and will not offset any excess data charges incurred prior to activation time.​
  • Free unlimited local data will apply from Saturday 0000 to Sunday 2359. “Unlimited” data usage is restricted to reasonable personal use locally, and for non-commercial purposes only. Fair usage policy of 10GB local data applies. When daily usage exceeds 10GB, speed limit of 512Kbps will be imposed. The speed limit will be lifted at 00:00 hours the next day. For avoidance of doubt, our Traffic Management Policy available at m1.com.sg/tmp will apply.​
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.​

 

Waiver of new line registration fee

  • Waiver of new line registration fee is valid for new sign-ups on Plan with Device and SIM-only Plan.
  • Promotion is valid online till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for these offers will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
     

Waiver of SIM card fee

  • Waiver of SIM card fee (worth $38.15​) is valid for online new sign-ups on SIM-only Plan.
  • Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for these offers will not be refunded and cannot be used to offset other promotions.
  • Upfront payment on-hold during check-out will include the SIM card fee; waiver of SIM card fee will only be applied upon delivery or self-collection.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
     

50% off Bundle Packs

  • 50% off Bundle Packs Promotion is valid for new sign-ups, re-contracts or existing customers who change their bill plan to the following bill plans:
    • Bespoke Contract
    • Contract with Device
    • SIM-only plan
    • Mobile Access for Seniors
  • For eligible customers, 50% off monthly subscription of Bundle Packs will be valid at point of sign up, re-contract or change of bill plan for the first 6 months.
    – $10.19 Bundle Pack: $5.10/mth (U.P. $10.19/mth)
    – $20.38 Bundle Pack: $10.19/mth (U.P. $20.38/mth)
    – $50.94 Bundle Pack: $25.47/mth (U.P. $50.94/mth)
  • 50% off Bundle Packs is not transferable.
  • Promotion is not valid for Corporate Individual (CORI) customers or customers whose mobile lines are registered under company’s name.
  • Customer will no longer be entitled to the Bundle Pack discount upon removal or change of Bundle Pack subscription, or re-contract or change of bill plan to a non-eligible bill plan.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.