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terms and conditions

 

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Promotional Terms & Conditions

 

65GB for $17 SIM-only Promotion

  • 65GB for $17 SIM-only Promotion is valid for new line sign-ups, port-ins or existing customers who take up a $25 SIM-only Plan on M1 eShop till further notice.
  • Promotion includes additional 35GB data and $8 off monthly subscription for the first 6 bills. Thereafter, additional 10GB data and $5 off monthly subscription will apply for subsequent bills.
  • Promotional Data is applicable for local, supplementary line or Data Passport usage (as may be applicable). Promotional data bundle will only be effective from the date of activation and will not offset any excess data charges incurred prior to activation date.
  • Promotion is not valid for Corporate Individual (CORI) customers and customers whose mobile lines are registered under company’s name.
  • Existing CORI customers will have their CORI benefits/discounts ceased upon taking up this promotion.
  • Promotion is limited to one redemption per line and not transferable.
  • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Unlimited Weekend Data Add-on Promotion

  • Unlimited Weekend Data Add-on (“Data Add-on”) is valid for new customers on SIM-only Plan and Plan with Device till further notice:
    • Port-in: Free 6 months
    • New: Free 3 months
  • Free 3 / 6 months promotion is provisioned at the point of sign-up / port-in. Customers who choose to subscribe to the Add-on at a later point will not enjoy the full 3 / 6 months promotion.
  • Thereafter, prevailing subscription charges of $6 will apply, and will not be pro-rated under any circumstances.
  • Data Add-on is applicable for local usage only. Data Add-on is not applicable for Data Passport or supplementary line’s usage.
  • Promotional Data will only be effective from the time of activation and will not offset any excess data charges incurred prior to activation time.
  • Free unlimited local data will apply from Saturday 0000 to Sunday 2359. “Unlimited” data usage is restricted to reasonable personal use locally, and for non-commercial purposes only. Fair usage policy of 10GB local data applies. When daily usage exceeds 10GB, speed limit of 1Mbps will be imposed. The speed limit will be lifted at 00:00 hours the next day. For avoidance of doubt, our Traffic Management Policy available at m1.com.sg/tmp will apply.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Free Caller Number Display Promotion

  • Free Caller Number Display is valid for new customers on SIM-only Plan and Plan with Device till further notice:
    • Port-in: Free 6 months
    • New: Free 3 months
  • Thereafter, prevailing subscription charges of $5.35 will apply, and will not be pro-rated under any circumstances.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Waiver of new line registration fee

  • Waiver of new line registration fee is valid for new sign-ups on Plan with Device and SIM-only Plan.
  • Promotion is valid online till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for these offers will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Waiver of SIM card fee

  • Waiver of SIM card fee (worth $37.45) is valid for online new sign-ups on SIM-only Plan.
  • Promotion is valid till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for these offers will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

50% off Bundle Packs

  • 50% off Bundle Packs Promotion is valid for new sign-ups, re-contracts or existing customers who change their bill plan to SIM-only Plan or Plan with Device.
  • For eligible customers, 50% off monthly subscription of Bundle Packs will be valid at point of sign up, re-contract or change of bill plan.
    – $10 Bundle Pack: $5/mth (U.P. $10/mth)
    – $20 Bundle Pack: $10/mth (U.P. $20/mth)
    – $50 Bundle Pack: $25/mth (U.P. $50/mth)
  • 50% off Bundle Packs is not transferable.
  • Customer will not be entitled to the Bundle Pack discount in the event he changes his mobile plan to a non-eligible plan.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Google Nest Hub Top-up Promotion

  • Google Nest Hub Top-up Promotion is open to new or existing customers on any M1 Fibre Broadband or Postpaid Mobile service plans.
  • Under this promotion, each eligible customer may choose to purchase a Google Nest Hub by topping up an additional $6/month for 24 months (subject to availability of stock). Each Google Nest Hub sign-up will receive a Xiaomi Mi Home Security Camera 360. A 24-month device commitment contract applies. Promotion is limited to one (1) device per eligible M1 Fibre Broadband or Postpaid Mobile service line. Product images are for illustration purposes only. Promotion is valid for a limited time period only, as determined by M1 in its sole discretion. Google Nest Hub Top-up Promotion is not valid with any other discounts, vouchers or promotions, unless otherwise stated.
  • M1 reserves the right to amend or withdraw the promotion(s) above at any time. Promotions are not transferable and cannot be exchanged for cash or other items. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items/promotions. Eligibility for the promotions shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in any of the promotions at any time, at its sole discretion. Other terms and conditions apply.

12-month $15/$20 SIM-only Promotion

  • 12-month $15/$20 SIM-only Promotion is only valid for customers who take up a 12-month SIM-only Plan at M1 Shop or eShop.
  • Promotion includes $10 off monthly subscription for the first 6 months and $5 off monthly subscription for the next 6 months. Thereafter, prevailing subscription of $25/mth will apply.
  • A 12-month commitment contract on SIM-only plan applies. Early termination of the plan during the 12-month commitment period is subject to early termination charges.
  • Promotion is not valid for customers whose mobile lines are registered under company’s name.
  • Promotion is limited to one redemption per line and not transferable.
  • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.