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Terms and Conditions

 

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Promotional Terms & Conditions

 

Unlimited Weekend Data Add-on Promotion

  • Unlimited Weekend Data Add-on (“Data Add-on”) is valid for new customers on SIM-only Plan and Plan with Device till further notice:
    • Port-in: Free 6 months
    • New: Free 3 months
  • Free 3 / 6 months promotion is provisioned at the point of sign-up / port-in. Customers who choose to subscribe to the Add-on at a later point will not enjoy the full 3 / 6 months promotion.
  • Thereafter, prevailing subscription charges of $6 will apply, and will not be pro-rated under any circumstances.
  • Data Add-on is applicable for local usage only. Data Add-on is not applicable for Data Passport or supplementary line’s usage.
  • Promotional Data will only be effective from the time of activation and will not offset any excess data charges incurred prior to activation time.
  • Free unlimited local data will apply from Saturday 0000 to Sunday 2359. “Unlimited” data usage is restricted to reasonable personal use locally, and for non-commercial purposes only. Fair usage policy of 10GB local data applies. When daily usage exceeds 10GB, speed limit of 1Mbps will be imposed. The speed limit will be lifted at 00:00 hours the next day. For avoidance of doubt, our Traffic Management Policy available at m1.com.sg/tmp will apply.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Free Caller Number Display Promotion

  • Free Caller Number Display is valid for new customers on SIM-only Plan and Plan with Device till further notice:
    • Port-in: Free 6 months
    • New: Free 3 months
  • Thereafter, prevailing subscription charges of $5.35 will apply, and will not be pro-rated under any circumstances.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Waiver of new line registration fee

  • Waiver of new line registration fee is valid for new sign-ups on Plan with Device and SIM-only Plan.
  • Promotion is valid online till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for these offers will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Unlimited Streaming of Music on Spotify

  • Unlimited Streaming of Music on Spotify is valid for new and existing customers and refers to zero local data charges applied when streaming music on the Spotify mobile app through the M1 network. Free music streaming on Spotify mobile app does not apply to other content, including but not limited to advertisements, videos, podcasts and banner advertisements or music content accessed through the use of Virtual Private Network (VPN).
  • Promotional subscription waiver applies until 31 December 2020, or such earlier date as determined by M1, after which the add-on will be automatically removed.
  • Add-on will only be effective from the time of activation and will not offset any excess data charges incurred prior to the activation time.
  • Add-on is applicable for local usage only. Add-on is not applicable for Data Passport or supplementary line’s usage.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

50% off Talktime Add-ons

  • 50% off Talktime Add-ons Promotion is valid for new sign-ups, re-contracts or existing customers who change their bill plan to SIM-only Plan or Plan with Device.
  • For eligible customers, 50% off monthly subscription of Talktime Add-on will be valid till 31 December 2019. Thereafter, prevailing subscription charges will apply.
    • 200 min : $2.50/mth (U.P. $5/mth)
    • 800 min : $5/mth (U.P. $10/mth)
    • Unlimited : $7.50/mth (U.P. $15/mth)
  • 50% off Talktime Add-ons is not transferable.
  • Customer will not be entitled to the Talktime Add-on discount in the event he changes his mobile plan to a non-eligible plan.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Google Nest Hub Top-up Promotion

  • Google Nest Hub Top-up Promotion is open to new or existing customers on any M1 Fibre Broadband or Postpaid Mobile service plans.
  • Under this promotion, each eligible customer may choose to purchase a Google Nest Hub by topping up an additional $6/month for 24 months (subject to availability of stock). Each Google Nest Hub sign-up will receive a Xiaomi Mi Home Security Camera 360. A 24-month device commitment contract applies. Promotion is limited to one (1) device per eligible M1 Fibre Broadband or Postpaid Mobile service line. Product images are for illustration purposes only. Promotion is valid for a limited time period only, as determined by M1 in its sole discretion. Google Nest Hub Top-up Promotion is not valid with any other discounts, vouchers or promotions, unless otherwise stated.
  • M1 reserves the right to amend or withdraw the promotion(s) above at any time. Promotions are not transferable and cannot be exchanged for cash or other items. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items/promotions. Eligibility for the promotions shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in any of the promotions at any time, at its sole discretion. Other terms and conditions apply.

Free Google Nest Hub Bundled Offer

  • Free Google Nest Hub Promotion is valid with sign up or re-contract on Plan with Device or 24-month Fibre Broadband plans, and 12-month SIM-Only Plan at the same time. Eligible customers will receive a Google Nest Hub (non-camera).
  • Promotion is valid till 13 September 2019 or while stocks last at M1 Shops and Exclusive Distributors.
  • Promotion is limited to one (1) redemption per eligible transaction.
  • Promotions cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offers will not be refunded and cannot be used to offset other promotions. All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg.
  • In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.