Menu Icon
M1 Logo

Self-help Videos

General

Getting help
Finding your bill via My M1+ app
Here's everything you need to know about your first bill
Understanding your first bill
When and how to pay

Mobile

Physical SIM to eSIM
How to transfer eSIM to New Device
How to connect to 5G for Samsung phones
How to connect to 5G for iPhone
Data roaming tips
How to optimise M1 IDD Usage
How to optimise My M1 local data
How to change to Bespoke SIM-only Plan
How to change to Bespoke (Business) SIM-only Plan

Home Broadband

Setting up your router with M1 Fibre Broadband service
Optimising my home Wifi performance with M1 Fibre Broadband service

Need assistance?

We are here to help. Reach out to us.