Enter your email address (M1 ID) that is registered with us
Let us help you recall back your M1 ID
(registered email address).
Key in full NRIC/FIN Number (e.g. S857xxxxA, G217xxxxN)
A one-time PIN has been sent to
Simply key in the 6-digit OTP below.
PIN expires in 00:00
Resend OTP
It appears that we do not have this M1 ID in our record. For
security reasons, we can’t sign you in for online purchase.
Please call our hotline at 1627 for assistance.
Please try again in 24 hours
Your M1 ID has been set to
.
If you are still unable to determine your M1
ID, you can
check FAQs
on how to reset it.
Welcome back to M1!
Great deals and offers await you.
Transfer credit from your main balance to another M1 Prepaid customer’s bonus balance locally.
Use any method below to start your transfer:
Dial #100*6*2*2# on your phone
Use the M1 Prepaid app > Add-ons
Visit the M1 Prepaid portal > Add-ons
You can transfer your Prepaid credit in fixed amounts of $2, $5, or $10.
Simply enter the recipient’s mobile number when you make the transfer.
Transfer credit from your M1 Prepaid account to a prepaid mobile number in Bangladesh, China, India, Indonesia, Malaysia, Myanmar, Philippines, Sri Lanka, Thailand, and Vietnam.
To transfer your Prepaid credit using M Send International:
Simply call #131# on your phone
Amounts to transfer will vary according to destination.
Easily extend the validity of your SIM card and main balance by 90 days for only $5!
You can do it with any method listed below:
Dial #100# on your phone
Use the M1 Prepaid app > Add-ons
Visit the M1 Prepaid portal > Add-ons
The $5 fee will be deducted from your main balance.