Terms and Conditions

Sunshine Vouchers

$150 / $200 SUNSHINE VOUCHER PROMOTION​

  • This $150 / $200 Sunshine Voucher Promotion is only valid for selected customers. Selected customers who receive this Promotion offer must re-contract on eligible bill plans by the date stated in M1’s SMS /EDM / App notification for this promotion in order to enjoy this Promotion; thereafter this promotion shall lapse.    ​

  • The $150 Sunshine Voucher is only valid for re-contracts on Bespoke Contract $99.95 Plan, while the $200 Sunshine Voucher is only valid for re-contracts on a Bespoke Contract $129.95 Plan and above plans.​

  • The $150 / $200 Sunshine Voucher is not valid for CORI or Corporate customers.​

  • Under this Promotion, eligible re-contracting customers will enjoy  $150 / $200 off any handset that is purchased with the customer’s M1 Bespoke Contract plan. All handset models are subject to availability of stocks. For eligible customers who re-contract through eShop, the discount from the given voucher under this promotion may not be reflected immediately at the point of online payment; in such case, the discount will be reflected subsequently in the transaction receipt to be provided to the customer at the point of delivery or collection of the purchased handset.​

  • For any trade-in services, do head down to any of our M1 shop/via online.​

  • This promotion (including eligibility for this promotion) is not transferable. The voucher given under this promotion is only valid for use with the handset that is purchased with the eligible re-contracting line and must be redeemed and utilised at the point of re-contract (otherwise the loyalty voucher shall lapse).​

  • This promotion is limited to one (1) redemption per eligible re-contracting line.​

  • All Sunshine vouchers are only applicable for renewal with Bespoke Contract plan.​

  • Product images are for illustration purposes only. Promotion cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. M1 reserves the right to amend or withdraw the Promotion at any time. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items/promotions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion. Other terms and conditions apply.​

  • All goods and services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at www.m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to amend or vary any term or condition at any time. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

 

Handset Vouchers

$100 / $150 / $200 Handset VOUCHER PROMOTION​

  • This $100 / $150 / $200 Handset Voucher Promotion is only valid for selected customers. Selected customers who receive this Promotion offer must re-contract on eligible bill plans by the date stated in M1’s SMS /EDM / App notification for this promotion in order to enjoy this Promotion; thereafter this promotion shall lapse.    ​

  • The $100 Handset Voucher is only valid for re-contracts on Bespoke Contract $59.95 Plan, $150 Handset Voucher is only valid for re-contracts on Bespoke Contract $75.95 Plan while the $200 Sunshine Voucher is only valid for re-contracts on a Bespoke Contract $99.95 Plan and above plans.

  • The $100 / $150 / $200 Handset Voucher is not valid for CORI or Corporate customers.

  • Under this Promotion, eligible re-contracting customers will enjoy $100 / $150 / $200 off any handset that is purchased with the customer’s M1 Bespoke Contract plan. All handset models are subject to availability of stocks. For eligible customers who re-contract through eShop, the discount from the given voucher under this promotion may not be reflected immediately at the point of online payment; in such case, the discount will be reflected subsequently in the transaction receipt to be provided to the customer at the point of delivery or collection of the purchased handset.​

  • For any trade-in services, do head down to any of our M1 shop/via online.​

  • This promotion (including eligibility for this promotion) is not transferable. The voucher given under this promotion is only valid for use with the handset that is purchased with the eligible re-contracting line and must be redeemed and utilised at the point of re-contract (otherwise the loyalty voucher shall lapse).​

  • This promotion is limited to one (1) redemption per eligible re-contracting line.​

  • All Sunshine vouchers are only applicable for renewal with Bespoke Contract plan.​

  • Product images are for illustration purposes only. Promotion cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. M1 reserves the right to amend or withdraw the Promotion at any time. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items/promotions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion. Other terms and conditions apply.​

  • All goods and services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at www.m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to amend or vary any term or condition at any time. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

 

 

$100 off Apple iPhone 15 series on Bespoke Flexi Plan

  • Under this Promotion, eligible New/re-contracting customers will enjoy $100 off any iPhone 15 series handset that is pre-order with the M1 Bespoke Flexi plans. All handset models are subject to availability of stocks. For eligible customers who re-contract through eShop, the discount from the given voucher under this promotion will be reflected at the point of online payment.

  • The $100 off device Promotion is only valid for any sign up on Bespoke Flexi plans.

  • Promotion is valid from 15 September 2023 to 31 October 2023 and subjected to device stock availability.

  • This promotion (including eligibility for this promotion) is not transferable. The voucher given under this promotion is only valid for use with the handset that is purchased with the eligible New/re-contracting line and must be redeemed and utilised at the point of sign up(otherwise the loyalty voucher shall lapse).

  • This promotion is limited to one (1) redemption per eligible New/ re-contracting line.

  • Product images are for illustration purposes only. Promotion cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers, or promotions, unless otherwise stated. M1 reserves the right to amend or withdraw the Promotion at any time. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items/promotions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion. Other terms and conditions apply.

  • All goods and services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at www.m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to amend or vary any term or condition at any time. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

 

 

$100/$150 off Apple iPhone 15 series on Bespoke Contract Plan

  • Under this Promotion, eligible re-contracting customers will enjoy $100/$150 off any iPhone 15 series handset that is recontract with the M1 Bespoke Contract plans. All handset models are subject to availability of stocks. For eligible customers who re-contract through eShop, the discount from the given voucher under this promotion will be reflected at the point of online payment.

  • The $100 / $150 off device Promotion is only valid for recontract on Bespoke Contract plans.

  • The $100 off any iPhone 15 Series is only valid for re-contracts on Bespoke Contract $99.95 Plan, while the $150 off any iPhone 15 Series is only valid for re-contracts on a Bespoke Contract $129.95 Plan and above plans.​

  • The $100/$150 off any iPhone 15 Series is not valid for CORI or Corporate customers.​

  • Promotion is valid from 22 September 2023 to 31 October 2023 and subjected to device stock availability.

  • This promotion (including eligibility for this promotion) is not transferable. The voucher given under this promotion is only valid for use with the handset that is purchased with the eligible New/re-contracting line and must be redeemed and utilised at the point of sign up(otherwise the loyalty voucher shall lapse).

  • This promotion is limited to one (1) redemption per eligible New/ re-contracting line.

  • Product images are for illustration purposes only. Promotion cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers, or promotions, unless otherwise stated. M1 reserves the right to amend or withdraw the Promotion at any time. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items/promotions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion. Other terms and conditions apply.

  • All goods and services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at www.m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to amend or vary any term or condition at any time. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

 

 

$100 Apple Overtrade (New Launch)

$100 Overtrade for iPhone 15/15 Pro/15 Pro Max/15 Plus (New Launch)

  • Additional $100 trade-in value on selected handsets promotion is valid with New sign up or re-contract on Bespoke Flexi, Bespoke Contract, or 2-year Cori Plan or Business plan with iPhone 15 128GB; iPhone 15 256GB; iPhone 15 512GB; iPhone 15 Pro 128GB; iPhone 15 Pro 256GB; iPhone 15 Pro 512GB; iPhone 15 Pro 1 TB; iPhone 15 Pro Max 256GB; iPhone 15 Pro Max 512GB; iPhone 15 Pro Max 1 TB; iPhone 15 Plus 128GB; iPhone 15 Plus 256GB; iPhone 15 Plus 512GB iPhone at selected M1 Shop. Trade-in value is applicable to offset against the purchase of the handset and will not be exchangeable for cash.

  • Promotion is valid for iPhone 15 128GB; iPhone 15 256GB; iPhone 15 512GB; iPhone 15 Pro 128GB; iPhone 15 Pro 256GB; iPhone 15 Pro 512GB; iPhone 15 Pro 1 TB, iPhone 15 Pro Max 256GB; iPhone 15 Pro Max 512GB; iPhone 15 Pro Max 1 TB;  from 22 Sept to 31 Oct 2023 (both days inclusive). Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.

  • Promotion is limited to one redemption per new line sign-up or re-contract.

  • This program is available at all M1 Shops/via online.

  • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

  • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

 

 

Up to $150 off iPhone 15 Family with Citi M1 credit cards

  • Up to $150 off (“Promotion”) is applicable for re-contracts with iPhone 15/15 Plus/15 Pro/15 Pro Max on the following plans with 2-year contract:

    • Any Bespoke Flexi plan
    • Bespoke Contract $59.95 plan
    • Bespoke Contract $75.95 plan
    • Bespoke Contract $99.95 plan
    • Bespoke Contract $129.95 plan
    • Bespoke Contract $169.95 plan
    • Bespoke Contract $238.95 plan

  • Promotion is not valid for all CORI customers.

  • To enjoy the Promotion, customer must make full payment of the Handset with a valid Citi M1 Credit Card and switch to Bespoke Flexi or re-contract on one of the eligible 2-year handset Bespoke Contract plans with M1.

  • “Citi M1 Credit Card” refers to all Citi M1 Credit Cards issued in Singapore.

  • Promotion is valid from 22 September 2023 to 31 October 2023 or till fully redeemed or such other earlier date as determined by M1 and Citibank, at all M1 Shops.

  • This promotion is valid on the iPhone 15/15 Plus/15 Pro/15 Pro Max only.

  • To enjoy the promotion online, M1 Staff needs to key in the following promotion codes:

    OfferEligibilityEligibility
    $100 Off iPhone 15 / iPhone 15 PlusApplicable to Citi M1 Credit Cards only100PWD15_15PLUS/100PWI15_15PLUS
    $150 off iphone 15 Pro / iPhone 15 Pro MaxApplicable to Citi M1 Credit Cards only150PWD15PRO_MAX/150PWI15PRO_MAX
  • Redemption is limited to one (1) redemption per customer and subjected to the first four hundred (400) redemptions. 

  • Promotion will be awarded at point of re-contract. However, M1 reserves the right to claw back the S$100/S$150 (as applicable) and will charge such amount to the customer’s bill in the event the customer is deemed to have not fulfilled any criteria under this Promotion.

  • Promotion is not transferable and is only valid on the re-contracting line.

  • Promotion is limited to one redemption per switch to Bespoke Flexi or Bespoke Contract Plan or re-contract.

  • To enjoy this Promotion, customers must purchase and make full payment for a Handset with a valid Citi M1 Credit Card issued in Singapore, and re-contract on a Bespoke Flexi plan or 2-year Bespoke Contract with M1 within the Promotion Period.

  • Promotion is not valid for Corporate Individual (CORI) customers or customers whose mobile lines are registered under business’/company’s name.

  • Promotion cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for this Promotion will not be refunded and cannot be used to offset other promotions.

  • M1 reserves the right to refuse any customer’s eligibility for the Promotion at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

  • Citi and M1 reserve the right to vary any terms or conditions of the Promotion. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.