Scam calls are prevalent around the world. To mitigate spoof calls, we would like to alert and encourage all customers to stay vigilant and protect yourself by:
1. Blocking unknown spam call numbers on mobile devices.
2. Practicing discretion when picking up calls from private numbers, overseas (if you are not expecting a call from overseas) or unknown prefix. Customers in Singapore are advised that for local calls, there will not be a ‘+’ prefix (Example 1) and international calls have a ‘+’ prefix (Example 2).
Source : CNA
3. Customers who receive suspicious unsolicited phone calls or automated voice messages should hang up immediately and not to provide or share personal details and passwords with unknown callers.