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Security

ALERTS

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How can you protect yourself from fake M1 website?

  • Always type in the URL of the M1 website (https://www.m1.com.sg) directly into the address bar of your browser.
  • Check that you are using the official M1 website. To do this, go to the address bar of your web browser and look for the “lock” icon. When you click on the icon, a new window should appear confirming that Entrust has identified that the certificate is issued to M1 Limited.
  • Keep your computers, devices and software updated with the latest security patches.
  • Use professional anti-virus software and keep it up to date.
  • Never disclose personal, financial or credit card information on unknown or suspicious websites.

Description:

We would like to alert our customers of phishing websites impersonating as M1, with instances of scammers baiting customers with bill rebates or refunds, in attempts to obtain your M1 login credentials and credit card information. To mitigate such incidents, we would like to alert and encourage all customers to remain vigilant and protect yourself by checking that you are on the official M1 website. Go directly to https://www.m1.com.sg to ensure that you are on our website.
To further verify that you are on the official M1 website, go to the address bar of the web browser and look for the “lock” icon.


Upon clicking the icon, a new window or pop-up should appear, confirming that the website has been verified by Entrust, with a certificate issued to M1 Limited.

Description:

We would like to alert our customers on some isolated incidents where some customers have been seeing online pop-up messages while browsing, claiming to stand a chance to win a prize from M1. Please do not click on any link, form or button in the phishing pop-up message, which may contain weblink that try to obtain your financial/personal information or lead to phishing attacks. Please exercise caution and do not follow any instruction from such emails.

  1. Description:

    Scam calls are prevalent around the world. To mitigate spoof calls, we would like to alert and encourage all customers to stay vigilant and protect yourself by:

1. Blocking unknown spam call numbers on mobile devices.

2. Practicing discretion when picking up calls from private numbers, overseas (if you are not expecting a call from overseas) or unknown prefix. Customers in Singapore are advised that for local calls, there will not be a ‘+’ prefix (Example 1) and international calls have a ‘+’ prefix (Example 2).

 

Source : CNA

3. Customers who receive suspicious unsolicited phone calls or automated voice messages should hang up immediately and not to provide or share personal details and passwords with unknown callers.

Description:

We noticed isolated incidents of emails, impersonating M1. These fraudulent emails may contain weblink that try to obtain your financial/personal information or lead to phishing attacks. Please exercise caution and do not follow any instruction from such emails.

Description:

The “M1 Australia” Facebook page https://www.facebook.com/M1Australia/ is not a M1 Limited page. Customers are advised not to engage with or make any purchases via this page.