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Terms and Conditions

 

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Promotional Terms & Conditions

 

Waiver of new line registration fee

  • Waiver of new line registration fee is valid for new sign-ups on Plan with Device and SIM-only Plan.
  • Promotion is valid online till further notice. Promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for these offers will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Free Samsung Gear VR Promotion

  • Free Samsung Gear VR Promotion is only open to eligible customers who sign up or re-contract on Samsung Galaxy S10 Series or Note10/10+ on Plan with Device, with 24-month Fibre Broadband 1Gbps and above plan, at the same time at point of sign-up or re-contract. Promotion is valid at M1 Shops only.
  • Premiums are subject to availability of stock and available while stocks last. M1 reserves the right to substitute the premium (as may be applicable) with a product of similar value at its sole discretion without prior notice.
  • Promotion is not transferable and is only valid on the new or re-contracting line which the Samsung Galaxy S10 Series or Note10/10+ handset is purchased with.
  • Promotion is limited to one redemption per pair of new line sign-up or re-contract on above valid Fibre and Mobile lines.
  • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilized amount for the offers will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

$100 off Samsung Galaxy Watch Active2 promotion

  • $100 off applies to the watch with prevailing 2-year pricing with new and re-contract on any 24-month mobile plan on Samsung Galaxy S10, Note10, S20 series, Z Flip and Fold.
  • Apply the promo code “100ACTIVE2” to receive the $100 off on the M1 online shop.
  • The promotion is valid on Watch Instalment plans.
  • Promotion is valid until 30 Jun 2020 at all M1 shops and M1 Online shop.
  • Promotion is strictly non-transferrable.
  • Promotions cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offers will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

M1 x Citi Promotion – S$50 off Samsung S20 Series

  1. “S$50 off Samsung S20 Series” (“Promotion”) is applicable for sign ups / re-contracts with Samsung S20 Series on 2-year Plan with Device (S$40/mth).
  2. To enjoy the Promotion, customer must make the purchase with a valid Citibank Credit Card.
  3. “Citi Credit Card” refers to all Citibank Visa and MasterCard Credit Cards issued in Singapore.
  4. Promotion is valid till 30 June 2020, or such other earlier date as determined by M1 and Citibank, at all M1 Shops, online store and exclusive distributors.
  5. To enjoy the promotion online, customer needs to key in the promotion code [first 6 digit of Citibank Credit Card + ‘SS’ at check-out (e.g. 123456SS).
  6. Redemption is limited to one (1) redemption per customer and subject to the first one thousand (1,000) redemptions.
  7. Promotion will be awarded at point of sign-up. However, M1 reserves the right to claw back the amount and will charge S$50 to customer’s bill in the event customer did not fulfil the criteria stated in clause (2).
  8. Promotion is not transferable and is only valid on the new line.
  9. Promotion is limited to one (1) redemption per new line sign-up.
  10. Promotion cannot be used with other discounts, vouchers or promotions, unless otherwise stated.
  11. Any unutilised amount for this Promotion will not be refunded and cannot be used to offset other promotions.
  12. M1 reserves the right to refuse any customer’s eligibility for the Promotion at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.
  13. The Promotion is subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg, which terms and conditions are incorporated herein by reference. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.
  14. Customers agree that their personal data may be collected and disclosed by M1 for the purpose of verification by Citibank of their eligibility for the Promotion.
  15. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
  16. Citibank shall not be responsible for the quality, merchantability, or the fitness for any purpose or any other aspect of the items and/or services provided by M1. To the extent permitted by law, notwithstanding anything herein, Citibank shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered or incurred by or in connection with the items and/or services provided by M1 whether by the customer or by any other person. All disputes about quality, merchantability, or the fitness of the item and/or services should be resolved directly with M1. For the avoidance of doubt, cancellation, termination or suspension by M1 or Citibank of this Promotion shall not entitle customers to any claim or compensation against M1 or Citibank for any and all losses or damage suffered or incurred as a direct or indirect result of the act of cancellation, termination or suspension.
  17. In the event of any inconsistency between these terms and conditions and any advertising, promotional, publicity and other materials relating to or in connection with the Promotion, these terms and conditions shall prevail.
  18. To the extent permitted by law, Citibank’s and M1’s decisions on all matters relating to this Promotion will be at their absolute discretion and will be final and binding on all customers.
  19. “Citi” or “Citibank” refers to Citibank Singapore Limited.
  20. “M1” refers to M1 Limited.

Free Galaxy Buds+ Promotion

  • Free Galaxy Buds+ (“Promotion”) is valid for customers who purchase the Samsung Galaxy z Flip on any 2-year mobile plan.
  • Premiums are subject to availability of stock and available while stocks last. M1 reserves the right to substitute the premium (as may be applicable) with a product of similar value at its sole discretion without prior notice.
  • Promotion is not transferable and is only valid on the new or re-contracting line which the Samsung Galaxy Z Flip handset is purchased with.
  • Promotion is limited to one redemption per new line sign-up or re-contract.

Free TV and Viu Premium Subscription Bundle Promotion

  • Free TV and Viu Premium Subscription Bundle (“Promotion”) is valid for customers who purchase the Galaxy Fold on any 2-year mobile plan.
  • Premiums are limited to the first 80 redemptions and subjected to availability of stock. M1 reserves the right to substitute the premium (as may be applicable) with a product of similar value at its sole discretion without prior notice.
  • Promotion is not transferable and is only valid on the new or re-contracting line which the Galaxy Fold handset is purchased with.
  • Promotion is limited to one redemption per new line sign-up or re-contract.

$200 off Samsung Z Flip Promotion

  • This $200 off (“Promotion”) is only valid for new or re-contract on any 24-month mobile plan with the Galaxy Z Flip purchased between 22 May to 7 Jun 2020 only; thereafter this Promotion shall lapse.
  • Promotion is available online only.
  • Valid together with Free Galaxy Buds+ promo.
  • Under this Promotion, new or re-contracting customers will enjoy $200 off the Galaxy Z Flip with any 24-month mobile plan when they key in promo code “200ZFLIP”.
  • This Promotion is limited to one (1) redemption per eligible re-contracting line.

$38 discount off Plan Add-on for 3 months Promotion

  • This $38 discount off Plan Add-on for 3 months Promotion is valid to new and re-contracting customers on M1 Plan With Device with $38 Plan Add-on with purchase of Samsung Galaxy S20 series till 7 June 2020 only.
  • Re-contracting customers must make a lateral or upgrade to the $38 Plan Add-on and purchase the Samsung Galaxy S20 series to enjoy this Promotion. The purchase of the Samsung Galaxy S20 series is subject to availability of stocks.
  • Under this Promotion, customer will enjoy a $38 discount per month on their monthly Plan Add-on subscription charges for the first 3 months. Thereafter, prevailing subscription charges for the Plan Add-on will apply.
  • This Promotion is limited to one (1) redemption per eligible re-contracting line.
  • Product images are for illustration purposes only.

$70 discount off Plan Add-on for 3 months Promotion

  • This $70 discount off Plan Add-on for 3 months Promotion is valid to new and re-contracting customers on M1 Plan With Device with $70 Plan Add-on or above with purchase of Samsung Galaxy S20 series till 7 June 2020 only.
  • Re-contracting customers must make a lateral or upgrade to the $70 Plan Add-on or above and purchase the Samsung Galaxy S20 series to enjoy this Promotion. The purchase of the Samsung Galaxy S20 series is subject to availability of stocks.
  • Under this Promotion, customer will enjoy a $70 discount per month on their monthly Plan Add-on subscription charges for the first 3 months. Thereafter, prevailing subscription charges for the Plan Add-on will apply.
  • This Promotion is limited to one (1) redemption per eligible re-contracting line.
  • Product images are for illustration purposes only.

$200 off Samsung Galaxy Fold Promotion

  • This $200 off (“Promotion”) is only valid for new or re-contract on any 24-month mobile plan with the Galaxy Fold purchased between 22 May – 7 Jun 2020 only; thereafter this Promotion shall lapse.
  • Promotion is available online only.
  • Valid together with Free TV & Viu Premium subscription bundle promo.
  • Under this Promotion, new or re-contracting customers will enjoy $200 off the Galaxy Fold with any 24-month mobile plan when they key in promo code “200FOLD”.
  • This Promotion is limited to one (1) redemption per eligible re-contracting line.