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terms and conditions

Maxx

FAIR USE POLICY

REGISTRATION GUIDELINES

  1. Minimum Requirements
    • Applicants must be at least 15 years of age at time of application.
       
  2. Billing Addresses
    • Post-office box (“PO Box”) addresses and overseas addresses may not be used for registration.
    • M1 reserves the right at its sole discretion to decline any service application
       
  3. Documents for Verification
    • Singapore Citizen: Original NRIC (Pink) 
    • Permanent Resident: Original NRIC (Blue) 
    • Foreigner / Non-Resident: Employment Pass / S Pass / Work Permit / Dependent Pass / Student Pass / Non-Singapore Passport 

SIM registered with passport will be subjected to thirty (30) days validity. To retain your Maxx SIM Card for more than 30 days, please update your ID details at any Maxx Authorized Retailer or via Maxx App with a valid Singapore-issued Identity Card / Work Permit / Work Pass within thirty (30) days from date of registration. If you fail to update your ID details within 30 days, your passport-registered Maxx SIM card will be terminated without prior notice or liability to you, and there shall be no refund in relation to any such terminated Maxx SIM card or unutilized credits.  

MAXX SIM

  1. Pay per use services (Data/Local Calls/SMS/IDD/Roaming) are not supported.
  2. An auto-generated SMS notification will be sent to you upon 80% and 100% usage of your allowances. You can check your usages and balances via the M1 Maxx App.
  3. M1's records will be used for the purpose of charging and shall be final and conclusive evidence of the duration of each call.
  4. Calls will be charged in per-minute blocks.
  5. Each customer can sign up for a maximum of 3 prepaid mobile lines.
  6. Each customer can sign up for a maximum of 10 postpaid mobile lines. You can check your postpaid SIM count here

BASE PLAN

  1. Base Plan will be renewed automatically on a monthly basis.
  2. eBill will be delivered on the 1st of each subsequent month via M1 Maxx App.
     

PAYMENT

  1. Payment mode will be cash unless otherwise stated by M1.
  2. All prices stated are inclusive of 9% GST (prices are subject to change depending on the prevailing GST) and all payments are non-refundable
     

MAXX PLAN ADD-ONS

1. Usage deduction will be based on the following order (where applicable):

1. Maxx Plan / IDD Add-Ons / Promotional Bonus

2. Base Plan

2. For roaming data usage, deduction will be based on the following order (where applicable):

1. SG-MY (Singapore and Malaysia) / SG-MY-ID (Singapore, Malaysia and Indonesia) Data

2. APAC Roaming Data

3. International Roaming Data

4. $6, $9, $16 Roaming Add-Ons

 

USAGES

  1. If you: (1) use 150 or more local SMS per day, or (2) make 150 or more local calls per day (regardless of duration, whether successfully connected or not), such usage will be deemed to be excessive or abusive usage, for which M1 may in its sole discretion revoke the customer's benefits, suspend and/or terminate any services without notice. There will be no refund of any unused value in any suspended or terminated Maxx SIM for any reason whatsoever.
  2. M1 reserves the right, without notice or limitation, to deny, terminate, modify, disconnect or suspend services if, in M1’s sole discretion, it determines that an individual engages in unfair, excessive or abusive usage or that such action is necessary to protect the network from harm or degradation.

 

1. Maxx customers are able to use the following services while roaming

  Connected to Preferred Network
Data Yes, with a valid Plan & Add-ons
Outgoing Calls *Yes, with a valid Plan (calls to any +65 number)
Incoming Calls *Yes, with a valid Plan (calls from any +65 number)
Outgoing SMS No
Incoming SMS Yes 

*Outgoing & Incoming calls applicable to all plans with voice roaming

Notes:

a. All services are not available on non-preferred networks.

b. Click here for full list of eligibled preferred networks.

2. List of Roaming Countries

a. Roaming Data


Plan Roaming Group Roaming countries covered
$7.90/$9.90 plan
*Online exclusive 		Local Malaysia
APAC (5 countries) Bangladesh, Indonesia, Malaysia, Taiwan, Thailand
International (24 countries) Australia, Bangladesh, Brunei, Cambodia, Canada, China, Croatia, Hong Kong, India, Indonesia, Japan, Laos, Macau, Malaysia, New Zealand, Philippines, Russia, South Korea, Sri Lanka, Switzerland, Taiwan, Thailand, USA, Vietnam
$10, $30, $58, $115 plan Local Hong Kong, Indonesia, Malaysia, Thailand
APAC (11 countries) Australia, Bangladesh, China, Hong Kong, Indonesia, Malaysia, New Zealand, South Korea, Taiwan, Thailand, Vietnam
International (Over 100 destinations)
Albania, Anguilla, Armenia, Australia, Austria, Azores, Bahrain, Bangladesh, Belgium, Bermuda, Bornholm, Brazil, British Virgin Islands, Brunei, Bulgaria, Cambodia, Canada, Canary Islands, Cayman Islands, Ceuta, China, Crete, Croatia, Cyclades, Czech Republic, Denmark, Estonia, Fiji, Finland, France, Georgia, Germany, Ghana, Gibraltar, Gotland, Greece, Guam, Guernsey, Hong Kong, Hungary, Ibiza, Iceland, India, Indonesia, Ionian Islands, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Kauai, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Madeira, Malaysia, Maldives, Mallorca, Malta, Mauritius, Melilla, Menorca, Mongolia, Montenegro, Nepal, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Sardinia, Saudi Arabia, Serbia, Sicily, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Svalbard, Sweden, Switzerland, Taiwan, Thailand, Turkey, Turks and Caicos, Ukraine, United Arab Emirates, United Kingdom, USA, Vietnam
$12, $36, $70, $138 plan Local Hong Kong, Indonesia, Malaysia, Thailand

Additional countries included with purchases from 6 Jul 2026
Bangladesh, China, India, Japan, Philippines
APAC (20 countries) Australia, Bangladesh, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Laos, Macau, Malaysia, New Zealand, Pakistan, Philippines, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam
International (Over 100 destinations)
Albania, Anguilla, Armenia, Australia, Austria, Azores, Bahrain, Bangladesh, Belgium, Bermuda, Bornholm, Brazil, British Virgin Islands, Brunei, Bulgaria, Cambodia, Canada, Canary Islands, Cayman Islands, Ceuta, China, Crete, Croatia, Cyclades, Czech Republic, Denmark, Estonia, Fiji, Finland, France, Georgia, Germany, Ghana, Gibraltar, Gotland, Greece, Guam, Guernsey, Hong Kong, Hungary, Ibiza, Iceland, India, Indonesia, Ionian Islands, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Kauai, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Madeira, Malaysia, Maldives, Mallorca, Malta, Mauritius, Melilla, Menorca, Mongolia, Montenegro, Nepal, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Sardinia, Saudi Arabia, Serbia, Sicily, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Svalbard, Sweden, Switzerland, Taiwan, Thailand, Turkey, Turks and Caicos, Ukraine, United Arab Emirates, United Kingdom, USA, Vietnam
$15, $42, $84, $168 plans Local Hong Kong, Indonesia, Malaysia, Thailand

Additional countries included with purchases from 6 Jul 2026
Bangladesh, China, India, Japan, Philippines
APAC (20 countries) Australia, Bangladesh, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Laos, Macau, Malaysia, New Zealand, Pakistan, Philippines, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam
International (Over 100 destinations)
Albania, Anguilla, Armenia, Australia, Austria, Azores, Bahrain, Bangladesh, Belgium, Bermuda, Bornholm, Brazil, British Virgin Islands, Brunei, Bulgaria, Cambodia, Canada, Canary Islands, Cayman Islands, Ceuta, China, Crete, Croatia, Cyclades, Czech Republic, Denmark, Estonia, Fiji, Finland, France, Georgia, Germany, Ghana, Gibraltar, Gotland, Greece, Guam, Guernsey, Hong Kong, Hungary, Ibiza, Iceland, India, Indonesia, Ionian Islands, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Kauai, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Madeira, Malaysia, Maldives, Mallorca, Malta, Mauritius, Melilla, Menorca, Mongolia, Montenegro, Nepal, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Sardinia, Saudi Arabia, Serbia, Sicily, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Svalbard, Sweden, Switzerland, Taiwan, Thailand, Turkey, Turks and Caicos, Ukraine, United Arab Emirates, United Kingdom, USA, Vietnam
Roaming Add-on $6 14 countries Australia, Bangladesh, Brunei, Cambodia, China, Hong Kong, Indonesia, Macau, Malaysia, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam
Roaming Add-on $9 17 countries Australia, Bangladesh, Brunei, Cambodia, China, Hong Kong, Indonesia, Japan, Macau, Malaysia, New Zealand, Philippines, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam
Roaming Add-on $16 41 countries Australia, Bangladesh, Brunei, Canada, Cambodia, China, Croatia, Czech Republic, Denmark, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Laos, Macau, Malaysia, Netherlands, Norway, Portugal, Qatar, Russia, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, USA, Vietnam

*Click here for full list of eligibled preferred networks.

b. Voice Roaming


$10 & above plans

71 destinations

Anguilla, Australia, Austria, Bahrain, Belgium, Bermuda, Brazil, British Virgin Islands, Brunei, Bulgaria, Cambodia, Canada, Canary Islands, Cayman Islands, Ceuta, China, Finland, France, Germany, Gibraltar, Gotland, Guam, Guernsey, Hong Kong, Hungary, Iceland, Ibiza, India, Indonesia, Isle of Man, Israel, Japan, Jersey, Kauai, Latvia, Liechtenstein, Luxembourg, Macau, Malaysia, Mallorca, Mauritius, Melilla, Menorca, Netherlands, New Zealand, Philippines, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turks and Caicos, United Kingdom, USA, Vietnam

*To use Voice Roaming services, you will need an eligible plan and a compatible VoLTE mobile device.

*Click here for full list of eligibled preferred networks.

c. IDD


$10 & above plans

24 countries

Australia, Bangladesh, Brazil, Brunei, Canada, China, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Mongolia, Myanmar, New Zealand, Norway, Philippines, Romania, South Korea, Thailand, USA, Vietnam

3. Customers must purchase the correct Add-On to the intended country of travel.

4. Customers must enable data roaming and connect to the Preferred Network on their mobile devices before using the Roaming Data service.

5. All roaming services are not available under non-Preferred Network or once Roaming bundle is fully used.

6. When roaming, SIM can only be used in countries where the foreign network operators support such roaming service. M1 is unable to guarantee the functions, including roaming, quality, charges and technical infrastructure of the foreign network operators.

7. M1 will not, in any circumstances and for any reasons whatsoever, entertain any claim for a refund or any claims pertaining to or arising out of the use of this service.

8. M1 is not responsible for corruption or removal of any files or documents due to the use of M1’s Data Plan service.

9. M1 reserves the right to vary these terms and conditions without prior notice.

10. M1 General Terms and Conditions additionally apply and in the event of any inconsistencies between these terms and the General Terms and Conditions, the inconsistency shall be resolved in a manner favourable to M1.

Terms & Conditions for M1 Maxx Online Transactions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING AND/OR USING THE SITE OR ANY CONTENT OR SERVICES THEREIN, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS IN ADDITION TO ANY OTHER TERMS AND CONDITIONS AS MAY BE APPLICABLE TO YOU. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DISCONTINUE YOUR ACCESS AND USE OF THE SITE OR ANY CONTENT OR SERVICES THEREIN. ALL CONTENT OR SERVICES AVAILABLE ON THE SITE IS STRICTLY FOR PERSONAL AND INDIVIDUAL USE ONLY, AND MAY NOT BE USED FOR COMMERCIAL OR OTHER PURPOSES WITHOUT THE PRIOR WRITTEN CONSENT OF M1. M1 MAY MAKE CHANGES TO OR REVISE THESE TERMS AND CONDITIONS AT ANY TIME WHICH WILL BE PUBLISHED ON THIS WEBSITE. BY ACCESING AND/OR USING THE SITE OR ANY CONTENT OR SERVICES THEREIN, YOU AGREE TO BE BOUND BY ANY SUCH CHANGES OR REVISIONS. PLEASE ENSURE THAT YOU CHECK BACK PERIODICALLY TO ENSURE THAT YOU ARE AWARE OF ANY SUCH CHANGES OR REVISIONS.

1. DEFINITIONS

1.1 In these Terms and Conditions, the following terms and expressions shall have the following meanings: “Agreement” refers to these Terms and Conditions for M1 Maxx Online Transactions;

“Content” refers to any and all material available on this Site including without limitation M1’s and/or M1 Maxx’s logos and all other trademarks, logos, trade names and service marks, and any advertisements or promotional material;

“Customer”, “you” or “your” refers to any person that accesses and/or uses the Site and makes any online transactions including any purchase of, or subscription to any Services via the Site;

“Products” refers to all products and equipment provided by the Site (including without limitation mobile phones/ data devices/ accessories/ goods);
“Site” refers to www.maxxonline.sg;

“Services” refers to (i) all services provided by M1 on the Site (including without limitation mobile services and transactions ancillary thereto) and (ii) all sales, purchases and supplies of Products;

Any and all references to "we", "us", "our" “M1”, “M1 Maxx” shall refer to the relevant M1 entity that is providing the Service to you (including its successors and assigns).

1.2 The headings used in these Terms and Conditions are for convenient reference only and do not affect interpretation.

1.3 Words indicating the singular include the plural and vice versa, and words indicating a gender include every gender, unless the context otherwise requires.

1.4 No adverse inference shall be drawn against the party responsible for the preparation of these Terms and Conditions.

2. ACCESS AND USE

2.1 The Services on the Site are provided within Singapore only, unless otherwise agreed by M1.

2.2 Your access and use of the Site and the Services provided on the Site are subject to M1’s prices and to the fullest extent permissible at law; no requests for refunds will be entertained. All prices are inclusive of 9% GST and will be adjusted according to the prevailing GST rates. Any disputes raised by you in relation to billing or payment shall be treated in accordance with M1’s General Terms and Conditions and Maxx Mobile Services Terms and Conditions.

2.3 All orders for Services are subject to compliance with these Terms and Conditions, M1’s General Terms and Conditions, applicable service specific terms and conditions and policies as stated on www.m1.com.sg, subscription eligibility rules and registration guidelines, and the terms of any end user contract, as may be required by M1. In the event of any conflict or inconsistency between any of these terms, such conflict or inconsistency shall be resolved in a manner most favourable to M1, as determined by M1 at its sole and absolute discretion.

2.4 With respect to all promotions in respect of the Services offering gifts or premiums, all gifts and premiums are only available while stocks last. M1 reserves the right to substitute any gifts or premiums with another item of similar value subject to availability of stocks. For the avoidance of doubt, to the fullest extent permissible by law, M1 makes no warranties express or implied as to the gift or premium and will not be responsible for the accuracy of any descriptions or specifications, or for any defects or failures thereto, whatsoever however arising.

2.5 You are responsible for the security of your account information, including without limitation usernames and/or passwords in relation to the Site and the Services (as applicable). In the event of any compromise in the security of your username and/or password, you must inform us immediately. Until such notification is received and confirmed by us and access is disabled at your request, you shall be responsible for all consequences arising from any unauthorized or fraudulent use of the Site and the Services. 2.6 Without prejudice to the generality of these Terms and Conditions, M1 may at its sole and absolute discretion, modify, remove, suspend or disable the Site, or discontinue, withdraw or suspend any Services without notice or liability to you. For the avoidance of doubt, all pricing and availability of Services on the Site are subject to change and M1 does not guarantee that such information will be error-free, complete, accurate or reliable. M1 reserves the right to reject or cancel any orders resulting from such errors or inaccuracy, without liability to you.

2.7 You shall use the Services for lawful purposes only in accordance with these Terms and Conditions and in compliance with all applicable laws and regulations. Without prejudice to the generality of the aforesaid, you may not resell, distribute, provide, sublicense or offer in any way whatsoever, any Services to any third party whether for profit or not, without M1’s approval in writing.


3. PURCHASES AND DELIVERY

3.1 Your order for Services (“Purchase”) is confirmed upon (i) your unconditional acceptance of all applicable terms and conditions, (ii) your payment on the Site, where applicable, and (iii) M1’s acceptance of your order on the Site or as may be notified to you. No changes will be allowed for confirmed Purchases. Notwithstanding such Purchase, M1 reserves the right at its sole and absolute discretion to cancel your Purchase prior to the delivery of the Services by notification to you and M1’s sole liability shall be a refund to you to your credit card of your advance payment for the Purchase (if any) made on the Site.

3.2 You agree to make payment in the manner required of all and any charges that may be notified to you by M1 on the Site or otherwise. Unless otherwise specified by M1 in writing, delivery charges may apply.

3.3 If customer does not activate the Maxx SIM card within fourteen (14) days from the date of purchase from maxxonline.sg, M1 may in its discretion terminate the SIM card. No refund will be given.

3.4 All orders will be delivered between 3 – 5 working days from the date customer submitted his/her order. There is no delivery on weekends and Public holiday.

3.5 You cannot change the Delivery Address as delivery is to the letterbox of the address given during sign-up.

3.6 For the avoidance of doubt, there is no refund on any fees paid if you cancel any orders or delivery.

3.7 We may, at our sole and absolute discretion, use the services of third party courier service companies to provide delivery services. You acknowledge and agree that we may disclose your personal data to such third party courier service companies for the provision of delivery services.

3.8 All delivery days are estimates only. While we will use reasonable efforts to ensure all deliveries are made on time, M1 and its third party courier service companies do not guarantee that deliveries will be made within the days indicated. In no event shall M1 be liable for any delay in delivery, howsoever arising.

3.9 Payment on the Site must be made by VISA, Mastercard or AMEX credit cards or debit card only. Payment by cheque, cash or other forms of payment will not be accepted, unless otherwise agreed by M1.

3.10 Acceptance of your payment via credit card or debit card is subject to terms and conditions of M1's acquiring bank.

3.11 M1 will deliver the blank SIM card to the customer’s letterbox of the address given during sign-up. Any re-delivery may be subject to additional fees payable by customer. 


4.0 M1 POLICY

4.1 The following shall apply to all orders for Services:

Minimum Requirements at time of application
• Applicants for M1 Maxx must be at least 15 years of age.
• Online purchase is only opened to NRIC and FIN registered customers.

Billing Address
• Post-office box addresses, virtual office addresses and overseas addresses not allowed to be used for registration.
• Singaporeans and Permanent Residents above 21 years of age must state both their local residential address (as per NRIC) and local billing address if the two addresses are not the same.
• Singaporeans and Permanent Residents below 21 years of age must register with their NRIC address, which must also be their billing address.
• Foreign applicants must state both their local residential address and local billing address if the two addresses are not the same.

4.2 M1 reserves the right at its sole and absolute discretion to decline any order for Services.

4.3 Roaming Services
• For more details on roaming services, please visit  https://www.m1.com.sg/terms-and-conditions/maxx
4.4 For M1 Maxx, you may terminate our service(s) by (a) calling our Customer Service Hotline 1693 (Daily 9am-9pm). No refund will be given.

4.5 You will be responsible for all charges and calls made from your mobile phone/SIM card as long as the account is in your name, even if your mobile phone/SIM card is not in your possession.

4.6 Loss of your mobile phone/SIM card must be reported to us immediately via our Customer Service Hotline 1693 for M1 Maxx (Daily 9am-9pm). Any fraud, suspected fraud, dishonest use or theft of your mobile phone/SIM card should be reported to the police in Singapore (or overseas, as applicable) and also to us via our Customer Service Hotline 1693 (Daily 9am-9pm) within 24 hours of such occurrence.

4.7 You may not resell, distribute, provide or sub-license any Service(s) (including Products) to any third party, whether for profit or not, without M1’s express approval in writing.

4.8 Where applicable, this Agreement will be treated as a re-contract of the service(s) with M1 and you agree to be wholly liable for the Service(s) rendered hereunder. Customers who are 18 years old as at or after 1 March 2009 and opt to re-contract any Service(s) will be subject to the law effective as at 1 March 2009.

5. LIMITATION OF LIABILITY & DISCLAIMER OF WARRANTY

5.1 The Site and all Content and Services provided on the Site are provided on an “as is” and “as available” basis and you accept that your access or use of the Site (and all Content and Services provided on the Site) are at your own risk. M1 expressly disclaims all warranties of any kind, whether express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose and non-infringement, to the fullest extent allowed by law. Without prejudice or limitation to the foregoing, M1 makes no warranty as to the sequence, accuracy, completeness, security, compatibility, timeliness, reliability, quality, suitability, reliability, originality or non-infringement of any Content or Service obtained or provided on the Site. M1 does not warrant that the Site and any Service provided on the Site will be provided uninterrupted or available at all times or free from errors or that any identified defect will be corrected; further, no such warranty is given that the Site and any Services provided on the Site and access to them are free of viruses, malicious destructive or corrupting code or program or other harmful components. M1 shall not be responsible for any interruption, disruption to or deterioration in the quality, reliability or accuracy of any service or any technical issue that may arise from or in relation to any Service that customer may have connected to any device. If a customer has difficulties in accessing the Site, M1 may, at its sole and absolute discretion, extend help and assistance to such customer as an act of goodwill but shall in no event be obliged to provide the same. The provision of such help and assistance shall in no event be deemed an acknowledgement and/or acceptance of any liability on M1’s part.

5.2 Without prejudice to the foregoing, and to the fullest extent allowed by the law, in no event shall M1 be liable for any direct, indirect, incidental, special, punitive or consequential damages, losses, costs or expenses including without limitation loss of revenue or profit (collectively, “Losses”) whether based on warranty, contract, tort, including negligence, strict liability under statute or otherwise, and whether or not M1 is advised of the possibility of such Losses suffered or incurred by the Customer by reason of or in connection with the use of the Site and Services provided on the Site.

5.3 Notwithstanding the above, if for any reason M1 cannot rely on the limitations of liability set out hereinabove and M1 is deemed liable to you, M1’s maximum liability in contract, tort (including negligence or breach of statutory duty) or otherwise to you and anyone who uses our Services (except for death or personal injury to the extent required by law) shall be, limited to the lower of Singapore Dollars Five Thousand only (S$5000) or the total of your three (3) months’ charges preceding the event or series of events.

6. INDEMNIFICATION

6.1 You agree to indemnify and hold each of the relevant M1 entity and its directors, officers, employees, suppliers, vendors, licensors, agents and any third party content providers harmless from any claims, demands, losses, damages or expenses (including legal fees), arising from, relating to and/or in connection with (a) your use of the Site and/or use of the Content and/or Services therein; and/or (b) your breach of any of the Terms and Conditions herein.

7. GENERAL TERMS

7.1 No delay or failure by M1 to take any action or to enforce or exercise any of its rights in this Agreement will operate as a waiver of such rights by M1, nor will such failure or delay in any way prejudice or affect M1’s rights at any time thereafter to act strictly in accordance with M1’s rights in this Agreement.

7.2 This Agreement and any rights, obligations and licenses granted therein may not be assigned or transferred by you, but may be assigned or transferred by M1 without restriction.

7.3 This Agreement constitutes the entire agreement between you and M1 and supersedes all prior agreements, understandings, writings, proposals, representations and communications, oral or written, whether by you or M1, with respect to the subject matter of the Agreement and the transactions contemplated by it.

7.4 If any of these Terms and Conditions is held to be unenforceable, invalid or illegal for any reason, that provision shall to the extent permissible be severed from this Agreement, save and except that the remaining provisions shall remain in full force and effect to the extent applicable.

7.5 A person (including any user) who is not a party to this Agreement has no right to enforce any of these Terms and Conditions under the Contracts (Rights of Third Parties) Act (Cap 53B).

7.6 This Agreement shall be subject to and construed in accordance with the laws of the Republic of Singapore and you agree to submit to the exclusive jurisdiction of the Singapore courts. .


BASE PLAN PROMOTIONAL DISCOUNT
1. Base Plan @ $0 Promotion Discount will be valid till further notice. Refer to the M1 website for the latest update.

2. If the customer registers the Maxx SIM card and does not purchase any Maxx Plan Add-On by the following day, M1 may in its discretion terminate all services and customer’s SIM card.

3. If the customer has not purchased any paid Maxx Plan or Add-On during the past 60 consecutive days before the 1st day of each month, the (i) promotional discount will be revoked, (ii) customer will be charged for the base plan for the month; and (iii) Key Services will be suspended. For the purpose of Maxx SIM plan, “Key Services” refer to data, outgoing calls and/or outgoing SMS services provided to you.

4. All services and customer’s Maxx SIM will be terminated if customer fails to make payment within 28 days of notification, with the period starting on and including the day on which customer first receives notification on customer’s obligation to make payment for base plan. The customer will have to make payment for the base plan via the M1 Maxx App or M1 Authorized Maxx Retailers.

5. The customer’s Maxx SIM will be reactivated upon making payment for the base plan. Upon re-activation, if the customer still has not purchased any paid Maxx Plan or Add-Ons during the past 60 consecutive days before the 1st of the subsequent month, the customer will be charged for the base plan for that month.

6. Customer will receive SMS notification for each of the event: (i) revocation of promotional discount, charging of base plan and suspension of Key Services, and (ii) termination of all services and customer’s Maxx SIM before the date of termination.

 

MAXX ONLINE $7.90 PROMOTIONAL PRICING

  1. Maxx Online $7.90 promotional pricing is only available on maxxonline.sg from 20 Mar 25.
  2. For purchases from 20 Mar – 14 Apr 25 - The $7.90/cycle promotional pricing applies for the first 12 cycles: $9.90 for the 1st cycle, $5.90 for the 2nd, $7.90 from the 3rd–12th.
  3. For purchases from 15 Apr 25 - The $7.90/cycle promotional pricing applies for the first 12 cycles.
  4. Pricing will be reverted to $9.90 from the 13th cycle onwards.
  5. Each cycle lasts 30 days.
  6. List of applicable countries and networks for International Roaming will be updated as required. Please refer to maxxonline.sg for the full list.
  7. M1 reserves the right to amend or withdraw the Promotion at any time. The Promotion is not transferable, cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items, promotions or subscriptions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion.
  8. M1 reserves the right to amend these terms and conditions and/or suspend or discontinue the services (in whole or in part) at any time, without liability to you. M1 will, where it is reasonably practicable to do so, give customers reasonable advance notice (which may be through written notice, electronic mail, M1’s website or such forms as M1 deems appropriate) of such changes. You are encouraged to check back periodically to ensure that you are aware of any such changes.
  9. M1’s General Terms and Conditions, M1’s Maxx Mobile Services terms and conditions and all other applicable specific terms and conditions applicable to the service as published at www.m1.com.sg are deemed incorporated herein and shall apply, as applicable. In the event of any conflict or inconsistency between any applicable terms and conditions, such conflict and inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

 

MAXX ONLINE PORT IN PROMOTION

  1. Maxx Online Port In Promotion is only available for purchases made on maxxonline.sg from 6 Jun – 20 Aug 25.
  2. This promotion is applicable for $7.90, $10 and $12 Plan.
  3. Customer must port in successfully within 14 days from activation to get 1 free month in their 2nd 30 days cycle.
  4. “Cycle” and “month” refers to 30 days.
  5. Customers who submitted a port in request within 14 days from activation but did not port in successfully will not be eligible for the promotion.
  6. List of applicable countries and networks for International Roaming will be updated as required. Please refer to maxxonline.sg for the full list.
  7. M1 reserves the right to amend or withdraw the Promotion at any time. The Promotion is not transferable, cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items, promotions or subscriptions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion.
  8. M1 reserves the right to amend these terms and conditions and/or suspend or discontinue the services (in whole or in part) at any time, without liability to you. M1 will, where it is reasonably practicable to do so, give customers reasonable advance notice (which may be through written notice, electronic mail, M1’s website or such forms as M1 deems appropriate) of such changes. You are encouraged to check back periodically to ensure that you are aware of any such changes.
  9. M1’s General Terms and Conditions, M1’s Maxx Mobile Services terms and conditions and all other applicable specific terms and conditions applicable to the service as published at www.m1.com.sg are deemed incorporated herein and shall apply, as applicable. In the event of any conflict or inconsistency between any applicable terms and conditions, such conflict and inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.
     

MAXX FREE 500GB PROMOTION

  1. Maxx Free 500GB Promotion is only available for purchases made via Maxx Authorised Retailers and Maxx App from 29 January to 1 March 2026.
  2. Customers will be given free 500GB (valid 30 days) for $10, $12, $15 Maxx with IDD Plan purchases and free 500GB (valid 90 days) for $30, $36, $42, $58, $70, $84, $115, $138, $168 Maxx with IDD Plan purchases.
  3. Customer can get multiple Promotion Data if they purchase multiple plans.
  4. Customer who activate $10, $12 or $15 recurring Maxx with IDD Plan via Maxx App will only receive free 500GB (valid 30 days) for the 1st month. Free 500GB (30 days) will not be given for subsequent months.
  5.  “Month” refers to 30 days.
  6. M1 reserves the right to amend or withdraw the Promotion at any time. The Promotion is not transferable, cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items, promotions or subscriptions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion.
  7. M1 reserves the right to amend these terms and conditions and/or suspend or discontinue the services (in whole or in part) at any time, without liability to you. M1 will, where it is reasonably practicable to do so, give customers reasonable advance notice (which may be through written notice, electronic mail, M1’s website or such forms as M1 deems appropriate) of such changes. You are encouraged to check back periodically to ensure that you are aware of any such changes.
  8. M1’s General Terms and Conditions, M1’s Maxx Mobile Services terms and conditions and all other applicable specific terms and conditions applicable to the service as published at www.m1.com.sg are deemed incorporated herein and shall apply, as applicable. In the event of any conflict or inconsistency between any applicable terms and conditions, such conflict and inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

 

MAXX ONLINE REFERRAL PROGRAM

  1. Maxx Online Referral Program is applicable for all Plans purchased with a Referral Code on maxxonline.sg till 1 Feb 26.
  2. Only the referrer will receive a free $3 GrabGiftsGifts Voucher.
  3. $3 GrabGiftsGifts Voucher will be sent via email within 7 working days from date of referee’s Maxx SIM activation.
  4. Current activation rules apply. If customer does not activate the Maxx SIM card within fourteen (14) days from the date of purchase from maxxonline.sg, M1 may in its discretion terminate the SIM card. No refund and no referral voucher will be given.
  5. M1 reserves the right to amend or withdraw the Promotion at any time. The Promotion is not transferable, cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items, promotions or subscriptions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion.
  6. M1 reserves the right to amend these terms and conditions and/or suspend or discontinue the services (in whole or in part) at any time, without liability to you. M1 will, where it is reasonably practicable to do so, give customers reasonable advance notice (which may be through written notice, electronic mail, M1’s website or such forms as M1 deems appropriate) of such changes. You are encouraged to check back periodically to ensure that you are aware of any such changes.

 

MAXX ONLINE $12 PLAN 50% BILL REBATE PROMOTION

  1. Maxx Online $12 Plan 50% bill rebate promotion is only available on maxxonline.sg from 11 February to 1 March 2026.
  2. $12 plan pricing: $12 for 1st cycle, $6 for 2nd and 3rd cycles, $12 from 4th cycle onwards. Each cycle lasts 30 days.
  3. List of applicable countries and networks for International Roaming may be subject to change. Please refer to maxxonline.sg for the full and most updated list.
  4. M1 reserves the right to amend or withdraw the Promotion at any time. The Promotion is not transferable, cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items, promotions or subscriptions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion.
  5. M1 reserves the right to amend these terms and conditions and/or suspend or discontinue the services (in whole or in part) at any time, without liability to you. M1 will, where it is reasonably practicable to do so, give customers reasonable advance notice (which may be through written notice, electronic mail, M1’s website or such forms as M1 deems appropriate) of such changes. You are encouraged to check back periodically to ensure that you are aware of any such changes.
  6. M1’s General Terms and Conditions, M1’s Maxx Mobile Services terms and conditions and all other applicable specific terms and conditions applicable to the service as published at www.m1.com.sg are deemed incorporated herein and shall apply, as applicable. In the event of any conflict or inconsistency between any applicable terms and conditions, such conflict and inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws

 

FREE 5G FOR MAXX $10 NEW SIM / MAXX ONLINE $10 PLAN PROMOTION

  1. Free 5G Promotion is only available for purchases made via Maxx Authorised Retailers and maxxonline.sg from 24 April to 30 September 2026.
  2. Customers will be given free 5G for 6 months with Maxx $10 new SIM / Maxx Online $10 Plan purchases.
  3. “Month” refers to 30 days.
  4. M1 reserves the right to amend or withdraw the Promotion at any time. The Promotion is not transferable, cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items, promotions or subscriptions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion.
  5. M1 reserves the right to amend these terms and conditions and/or suspend or discontinue the services (in whole or in part) at any time, without liability to you. M1 will, where it is reasonably practicable to do so, give customers reasonable advance notice (which may be through written notice, electronic mail, M1’s website or such forms as M1 deems appropriate) of such changes. You are encouraged to check back periodically to ensure that you are aware of any such changes.
  6. M1’s General Terms and Conditions, M1’s Maxx Mobile Services terms and conditions and all other applicable specific terms and conditions applicable to the service as published at www.m1.com.sg are deemed incorporated herein and shall apply, as applicable. In the event of any conflict or inconsistency between any applicable terms and conditions, such conflict and inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

 

MAXX FREE 2ND MONTH FOR NEW SIM AND FREE 2ND AND 3RD MONTH FOR PORT-IN PROMOTION

  1. Free 2nd month for new SIM and free 2nd and 3rd month for port-in is only available for purchases made via Maxx Authorised Retailers and maxxonline.sg from 1 to 12 May 2026.
  2. All customers who purchased Maxx $10, $12, $15 new SIM / Maxx Online $10, $12 Plan during the promotion period will be given a free plan with the same benefits in their 2nd month.
  3. All customers who purchased Maxx $10, $12, $15 new SIM / Maxx Online $10, $12 Plan during the promotion period and port in successfully will be given a free plan with the same benefits in their 2nd and 3rd month.
  4. Customers who submitted a port in request but did not port in successfully will not be eligible for the promotion.
  5.  “Month” refers to 30 days.
  6. M1 reserves the right to amend or withdraw the Promotion at any time. The Promotion is not transferable, cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items, promotions or subscriptions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion.
  7. M1 reserves the right to amend these terms and conditions and/or suspend or discontinue the services (in whole or in part) at any time, without liability to you. M1 will, where it is reasonably practicable to do so, give customers reasonable advance notice (which may be through written notice, electronic mail, M1’s website or such forms as M1 deems appropriate) of such changes. You are encouraged to check back periodically to ensure that you are aware of any such changes.
  8. M1’s General Terms and Conditions, M1’s Maxx Mobile Services terms and conditions and all other applicable specific terms and conditions applicable to the service as published at www.m1.com.sg are deemed incorporated herein and shall apply, as applicable. In the event of any conflict or inconsistency between any applicable terms and conditions, such conflict and inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

 

MAXX FREE 2ND AND 3RD MONTH FOR PORT-IN PROMOTION

  1. Free 2nd and 3rd month for port-in is only available for purchases made via Maxx Authorised Retailers and maxxonline.sg from 13 to 15 May 2026.
  2. All customers who purchased Maxx $10, $12, $15 new SIM / Maxx Online $10, $12 Plan during the promotion period and port in successfully will be given a free plan with the same benefits in their 2nd and 3rd month.
  3. Customers who submitted a port in request but did not port in successfully will not be eligible for the promotion.
  4. “Month” refers to 30 days.
  5. M1 reserves the right to amend or withdraw the Promotion at any time. The Promotion is not transferable, cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items, promotions or subscriptions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion.
  6. M1 reserves the right to amend these terms and conditions and/or suspend or discontinue the services (in whole or in part) at any time, without liability to you. M1 will, where it is reasonably practicable to do so, give customers reasonable advance notice (which may be through written notice, electronic mail, M1’s website or such forms as M1 deems appropriate) of such changes. You are encouraged to check back periodically to ensure that you are aware of any such changes.
  7. M1’s General Terms and Conditions, M1’s Maxx Mobile Services terms and conditions and all other applicable specific terms and conditions applicable to the service as published at www.m1.com.sg are deemed incorporated herein and shall apply, as applicable. In the event of any conflict or inconsistency between any applicable terms and conditions, such conflict and inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

 

MAXX FREE 2ND MONTH FOR PORT-IN PROMOTION

  1. Free 2nd month for port-in is only available for purchases made via Maxx Authorised Retailers and maxxonline.sg from 26 May - 30 Jun 2026.
  2. All customers who purchased Maxx $10, $12, $15 new SIM / Maxx Online $10, $12 Plan during the promotion period and port in successfully will be given a free plan with the same benefits in their 2nd month.
  3. Customers who submitted a port in request but did not port in successfully will not be eligible for the promotion.
  4. “Month” refers to 30 days.
  5. M1 reserves the right to amend or withdraw the Promotion at any time. The Promotion is not transferable, cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items, promotions or subscriptions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion.
  6. M1 reserves the right to amend these terms and conditions and/or suspend or discontinue the services (in whole or in part) at any time, without liability to you. M1 will, where it is reasonably practicable to do so, give customers reasonable advance notice (which may be through written notice, electronic mail, M1’s website or such forms as M1 deems appropriate) of such changes. You are encouraged to check back periodically to ensure that you are aware of any such changes.
  7. M1’s General Terms and Conditions, M1’s Maxx Mobile Services terms and conditions and all other applicable specific terms and conditions applicable to the service as published at www.m1.com.sg are deemed incorporated herein and shall apply, as applicable. In the event of any conflict or inconsistency between any applicable terms and conditions, such conflict and inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

 

MAXX FREE 2ND AND 3RD MONTH FOR REDONE PORT-IN PROMOTION

  1. Free 2nd and 3rd month for port-in from RedONE is only available for purchases made via Maxx Authorised Retailers and maxxonline.sg from 13 – 30 Jun 2026.
  2. All customers who purchased Maxx $10, $12, $15 new SIM / Maxx Online $10, $12 Plan during the promotion period and port in successfully from RedONE will be given a free plan with the same benefits in their 2nd and 3rd month.
  3. Customers who submitted a port in request but did not port in successfully will not be eligible for the promotion.
  4. “Month” refers to 30 days.
  5. M1 reserves the right to amend or withdraw the Promotion at any time. The Promotion is not transferable, cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items, promotions or subscriptions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion.
  6. M1 reserves the right to amend these terms and conditions and/or suspend or discontinue the services (in whole or in part) at any time, without liability to you. M1 will, where it is reasonably practicable to do so, give customers reasonable advance notice (which may be through written notice, electronic mail, M1’s website or such forms as M1 deems appropriate) of such changes. You are encouraged to check back periodically to ensure that you are aware of any such changes.
  7. M1’s General Terms and Conditions, M1’s Maxx Mobile Services terms and conditions and all other applicable specific terms and conditions applicable to the service as published at www.m1.com.sg are deemed incorporated herein and shall apply, as applicable. In the event of any conflict or inconsistency between any applicable terms and conditions, such conflict and inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

 

MAXX LOCAL DATA USEABLE IN CHINA, BANGLADESH AND INDIA PROMOTION

  1. Maxx Local Data useable in China, Bangladesh and India is only available for purchases made via Maxx Authorised Retailers and maxxonline.sg from 6 Jul – 3 Aug 2026.
  2. All customers who purchased Maxx $12, $36, $70, $138, $15, $42, $84, $168 new SIM or Top Up / Maxx Online $12, $15 Plan during 6 – 14 Jul 2026 will be able to enjoy Local Data useable in China, Bangladesh and India. 
  3. All customers who purchased Maxx $12, $36, $70, $138, $15, $42, $84, $168 new SIM or Top Up / Maxx Online $12, $15 Plan during 15 Jul – 3 Aug 2026 will be able to enjoy Local Data useable in China, Bangladesh and India for 12 months. Each month is 30 days.  
  4. M1 reserves the right to amend or withdraw the Promotion at any time. The Promotion is not transferable, cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items, promotions or subscriptions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion.
  5. M1 reserves the right to amend these terms and conditions and/or suspend or discontinue the services (in whole or in part) at any time, without liability to you. M1 will, where it is reasonably practicable to do so, give customers reasonable advance notice (which may be through written notice, electronic mail, M1’s website or such forms as M1 deems appropriate) of such changes. You are encouraged to check back periodically to ensure that you are aware of any such changes.
  6. M1’s General Terms and Conditions, M1’s Maxx Mobile Services terms and conditions and all other applicable specific terms and conditions applicable to the service as published at www.m1.com.sg are deemed incorporated herein and shall apply, as applicable. In the event of any conflict or inconsistency between any applicable terms and conditions, such conflict and inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

 

MAXX LOCAL DATA USEABLE IN CHINA, BANGLADESH, INDIA, JAPAN, PHILIPPINES PROMOTION

  1. Maxx Local Data useable in China, Bangladesh, India, Japan, Philippines is only available for purchases made via Maxx Authorised Retailers and maxxonline.sg from 4 Aug – 6 Sep 2026.
  2. All customers who purchased Maxx $12, $36, $70, $138, $15, $42, $84, $168 new SIM or Top Up / Maxx Online $12, $15 Plan will be able to enjoy Local Data useable in China, Bangladesh, India, Japan, Philippines for 12 months. Each month is 30 days.  
  3. M1 reserves the right to amend or withdraw the Promotion at any time. The Promotion is not transferable, cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items, promotions or subscriptions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion.
  4. M1 reserves the right to amend these terms and conditions and/or suspend or discontinue the services (in whole or in part) at any time, without liability to you. M1 will, where it is reasonably practicable to do so, give customers reasonable advance notice (which may be through written notice, electronic mail, M1’s website or such forms as M1 deems appropriate) of such changes. You are encouraged to check back periodically to ensure that you are aware of any such changes.
  5. M1’s General Terms and Conditions, M1’s Maxx Mobile Services terms and conditions and all other applicable specific terms and conditions applicable to the service as published at www.m1.com.sg are deemed incorporated herein and shall apply, as applicable. In the event of any conflict or inconsistency between any applicable terms and conditions, such conflict and inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

https://www.m1.com.sg/support/critical-information-summary

https://www.m1.com.sg/terms-and-conditions/general-and-specific-terms-and-conditions