Wired Connections
1. Avoid applying excessive force on the fragile fibre cable and avoid bending it sharply or tying it too tightly.
2. Ensure you are using at least CAT6 Ethernet cable. Using the wrong category of Ethernet cable will limit your connection speed, thus causing bottleneck to your home network.
3. Ensure that your PC or Laptop is equipped with Ethernet card that supports Gigabit Ethernet. Ethernet card supports the Ethernet standard for high-speed network connection via Ethernet cables. Older cards (100Mbps) can potentially limit your connection speed.
Wireless Connections
4. Connect a wireless router to the ONT to enjoy wireless coverage on your devices (laptops, tablets, smartphones). Don’t worry if you do not have a dual-band AC router or Whole Home Wi-Fi Mesh System, because M1 provides one with our selected Fibre Broadband plans. Alternatively, you can always purchase a device from M1 at an attractive price.
Router Position
5. Place your wireless router at an elevated and centralised location, with minimal obstructions. This ensures the Wi-Fi signal spreads across a wide area.
6. Refrain from placing the router inside a cabinet, TV console, storage spaces and small corners.
7. Avoid stacking the router with other electronic devices. Heat dissipated from devices may cause the router to overheat, thus affecting its performance and lifespan.
Utilise the Least Congested Wi-Fi Channel
8. Consider using other third-party software like InSSIDer (Windows) or Netspot (Mac) to identify the least congested channel and select that channel in your router’s web GUI (access it by entering 192.168.1.1 in your browser’s address bar). It is likely that your neighbours’ Wi-Fi shares the same channel as yours. This causes congestion and interference which reduces your Wi-Fi speed
Hardware Maintenance
9. Consider rebooting the router once a month to fix minor performance issues.
10. Upgrade your router to the latest firmware for optimal performance.
11. Spring-clean your devices by running a Malware scan to identify and remove threats.
Consider M1 Wi-Fi Mesh
If you are still experiencing dead spots or poor Wi-Fi signal at home, consider M1 Wi-Fi Mesh solutions that provide exceptional Wi-Fi coverage throughout your home.
