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Terms and Conditions

 

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    SUNSHINE VOUCHER PROMOTION

    • The Sunshine Voucher Promotion is only valid for selected customers. Selected customers who receive this Promotion offer must re-contract on eligible bill plans by the date stated in M1’s SMS / App notification for this promotion in order to enjoy this Promotion; thereafter this promotion shall lapse.

    • The Sunshine Voucher is only valid for re-contracts on a Contract with Device $50.95 Plan and above plans

    • The Sunshine Voucher is not valid for CORI or Corporate customers.

    • Under this Promotion, eligible re-contracting customers can utilize the Sunshine voucher to offset the handset pricing that is purchased with the customer’s targeted M1 mobile line. All handset models are subject to availability of stocks. For eligible customers who re-contract through eShop, the discount from the given voucher under this promotion may not be reflected immediately at the point of online payment; in such case, the discount will be reflected subsequently in the transaction receipt to be provided to the customer at the point of delivery or collection of the purchased handset.

    • All Sunshine vouchers are only applicable for renewal with Contract with Device plans and applicable during New launch pre-order period.

    • For any trade-in services, do head down to any of our M1 Shops - Bugis Junction, Causeway Point, NEX, Peranakan Place, Tampines Mall, IMM, Jurong Point and Parkway Parade. For online trade-in, please go to - https://m1.com.sg/onlinetradein

    • This promotion (including eligibility for this promotion) is not transferable. The voucher given under this promotion is only valid for use with the handset that is purchased with the eligible re-contracting line and must be redeemed and utilised at the point of re-contract (otherwise the loyalty voucher shall lapse).

    • This promotion is limited to one (1) redemption per eligible re-contracting line.

    • Product images are for illustration purposes only. Promotion cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. M1 reserves the right to amend or withdraw the Promotion at any time. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items/promotions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion. Other terms and conditions apply.

    • All goods and services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at www.m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to amend or vary any term or condition at any time. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

    $200 Overtrade for iPhone 13/13 Pro/ 13 Pro Max/13 mini

    • Up to additional $200 trade-in value on selected handsets promotion is valid with New sign up or re-contract on Bespoke Flexi, Bespoke Contract, Contract with Device or 2-year Cori Plan with iPhone 13 128GB; iPhone 13 256GB; iPhone 13 512GB; iPhone 13 Pro 128GB; iPhone 13 Pro 256GB; iPhone 13 Pro 512GB; iPhone 13 Pro 1 TB; iPhone 13 Pro Max 128GB, iPhone 13 Pro Max 256GB; iPhone 13 Pro Max 512GB; iPhone 13 Pro Max 1 TB;,iPhone 13 mini 128GB; iPhone 13 mini 256GB; iPhone 13 mini 512GB. Trade-in value is applicable to offset against the purchase of the handset and will not be exchangeable for cash.

    • Promotion is valid for  iPhone 13 128GB; iPhone 13 256GB; iPhone 13 512GB; iPhone 13 Pro 128GB; iPhone 13 Pro 256GB; iPhone 13 Pro 512GB; iPhone 13 Pro 1 TB; iPhone 13 Pro Max 128GB, iPhone 13 Pro Max 256GB; iPhone 13 Pro Max 512GB; iPhone 13 Pro Max 1 TB;,iPhone 13 mini 128GB; iPhone 13 mini 256GB; from 20 September to 16 January 2023 (both days inclusive).

    • Additional $200 trade-in value is valid from 20 September to 16 January 2023. (both days inclusive)

    • Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.

    • Promotion is limited to one redemption per new line sign-up or re-contract.

    • This program is available at all M1 Shops and online trade-in website - https://m1.com.sg/onlinetradein

    • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

    • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

    $200 Overtrade for iPhone 14 /14 Plus

    • Up to additional $200 trade-in value on selected handsets promotion is valid with New sign up or re-contract on Bespoke Contract, Contract with Device or 2-year Cori Plan with  iPhone 14 128GB; iPhone 14 256GB; iPhone 14 512GB; iPhone 14 Plus 128GB; iPhone 14 Plus 256GB; iPhone 14 Plus 512GB;  at selected M1 Shop. Trade-in value is applicable to offset against the purchase of the handset and will not be exchangeable for cash.

    • Promotion is valid for  iPhone 14 128GB; iPhone 14 256GB; iPhone 14 512GB; iPhone 14 Plus 128GB; iPhone 14 Plus 256GB; iPhone 14 Plus 512GB; from 26 Nov 2022 to 16 January 2023 (both days inclusive).

    • Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.

    • Promotion is limited to one redemption per new line sign-up or re-contract.

    • Overtrade for iPhone 14/iPhone 14 Plus is not applicable for Bespoke Flexi sign up.

    • This program is available at all M1 Shops and online trade-in website - https://m1.com.sg/onlinetradein

    • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

    • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

    $200 Overtrade for iPhone 14 Pro/ 14 Pro Max

    • Up to additional $200 trade-in value on selected handsets promotion is valid with New sign up or re-contract on Bespoke Flexi, Bespoke Contract, Contract with Device or 2-year Cori Plan with iPhone 14 Pro 256GB; iPhone 14 Pro 512GB; iPhone 14 Pro 1 TB; iPhone 14 Pro Max 128GB, iPhone 14 Pro Max 256GB; iPhone 14 Pro Max 512GB; iPhone 14 Pro Max 1 TB; at selected M1 Shop. Trade-in value is applicable to offset against the purchase of the handset and will not be exchangeable for cash.

    • Promotion is valid for  iPhone 14 Pro 128GB; iPhone 14 Pro 256GB; iPhone 14 Pro 512GB; iPhone 14 Pro 1 TB; iPhone 14 Pro Max 128GB, iPhone 14 Pro Max 256GB; iPhone 14 Pro Max 512GB; iPhone 14 Pro Max 1 TB; from 16 Sept to 26 Nov 2022 extended to 16 January 2023 (both days inclusive).

    • Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.

    • Promotion is limited to one redemption per new line sign-up or re-contract.

    • This program is available at all M1 Shops and online trade-in website - https://m1.com.sg/onlinetradein

    • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

    • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

    $150/$200 Overtrade for Samsung Galaxy Z Flip4 & Z Fold4 

    • Additional $150 trade-in value on selected handsets promotion is valid with New sign up or re-contract on Bespoke Flexi, Bespoke Contract, Contract with Device or 2-year Cori Plan with Samsung Galaxy Z Flip4 128GB/256GB/512GB and additional $200 trade-in value on Samsung Galaxy Z Fold4 5G 256GB/512GB/1TB at all M1 Shop. Trade-in value is applicable to offset against the purchase of the handset and will not be exchangeable for cash.

    • Promotion is valid for Samsung Galaxy Z Flip4 128GB/256GB/512GB and Samsung Galaxy Z Fold4 5G 256GB/512GB/1TB from 26 August to 26 Nov extended to 15 Dec 2022  (both days inclusive).

    • Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.

    • Promotion is limited to one redemption per new line sign-up or re-contract.

    • This program is available at all M1 Shops and online trade-in website - https://m1.com.sg/onlinetradein

    • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

    • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

    $150 Overtrade for Samsung Galaxy S22 Ultra

    • Up to additional $150 trade-in value on selected handsets promotion is valid with New sign up or re-contract on Bespoke Flexi, Bespoke Contract, Contract with Device or 2-year Cori Plan with Samsung Galaxy S22 Ultra 5G 256GB/512GB at all M1 Shop. Trade-in value is applicable to offset against the purchase of the handset and will not be exchangeable for cash.

    • Promotion is valid for Samsung Galaxy S22 Ultra 5G 256GB/512GB from 3 August to 26 Nov extended to 31 Dec 2022 (both days inclusive).

    • Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.

    • Promotion is limited to one redemption per new line sign-up or re-contract. This program is available at all M1 Shops and online trade-in website - https://m1.com.sg/onlinetradein

    • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

    • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

    $100 Overtrade for selected Samsung devices

    • Up to additional $100 trade-in value on selected handsets promotion is valid with New sign-up or re-contract on Bespoke Flexi, Bespoke Contract, Contract with Device  or 2-year Cori Plan with S21FE 256GB, S22 5G 128GB/256GB, S22+ 5G 128GB/256GB at all M1 Shop. Trade-in value is applicable to offset against the purchase of the handset and will not be exchangeable for cash.

    • Promotion is valid for S21FE 256GB, S22 5G 128GB/256GB, S22+ 5G 128GB/256GB from 3 August to 26 Nov extended to 31 Dec 2022 (both days inclusive).

    • Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.

    • Promotion is limited to one redemption per new line sign-up or re-contract.

    • This program is available at all M1 Shops and online trade-in website - https://m1.com.sg/onlinetradein

    • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

    • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

    $50 Overtrade for Nothing & Vivo X70 Phone

    • Additional $50 trade-in value on selected handsets promotion is valid with New sign up or re-contract on Bespoke Flexi, Bespoke Contract, Contract with Device or 2-year Cori Plan with Nothing Phone (1) 8/256, Nothing Phone (1) 12/256 and Vivo X70 at all M1 Shop. Trade-in value is applicable to offset against the purchase of the handset and will not be exchangeable for cash.

    • Promotion is valid for Nothing Phone (1) 8/256 & Nothing Phone (1) 12/256 and Vivo X70 from 20 September to 31 December 2022 (both days inclusive).

    • Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.

    • Promotion is limited to one redemption per new line sign-up or re-contract.

    • This program is available at all M1 Shops and online trade-in website - https://m1.com.sg/onlinetradein

    • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

    • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

    $50 Overtrade for selected Xiaomi 12T / 12T Pro Phone

    • Additional $50 trade-in value on selected handsets promotion is valid with New sign up or re-contract on Bespoke Flexi, Bespoke Contract, Contract with Device or 2-year Cori Plan with Selected Xiaomi 12T and 12T Pro at all M1 Shop. Trade-in value is applicable to offset against the purchase of the handset and will not be exchangeable for cash.

    • Promotion is valid for Xiaomi 12T and 12T Pro from 5 November 2022 to 16 January 2023 (both days inclusive).

    • Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.

    • Promotion is limited to one redemption per new line sign-up or re-contract.

    • This program is available at all M1 Shops and online trade-in website - https://m1.com.sg/onlinetradein

    • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

    • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

    $50 Overtrade for selected Oppo Reno8 Pro Phone

    • Additional $50 trade-in value on selected handsets promotion is valid with New sign up or re-contract on Bespoke Flexi, Bespoke Contract, Contract with Device or 2-year Cori Plan with Selected Oppo Reno8 Pro at all M1 Shop. Trade-in value is applicable to offset against the purchase of the handset and will not be exchangeable for cash.

    • Promotion is valid for Oppo Reno8 Pro from 5 November to 15 December 2022 (both days inclusive).

    • Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.

    • Promotion is limited to one redemption per new line sign-up or re-contract.

    • This program is available at all M1 Shops and online trade-in website - https://m1.com.sg/onlinetradein

    • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

    • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.