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Terms and Conditions

Trade-In Promotion Terms & Conditions – Samsung Galaxy S26 Ultra (512GB) :

  • Customers will receive an additional $600 OFF when they purchase a Samsung Galaxy S26 Ultra (512GB) with a new line sign-up or contract renewal on any of the following plans:
    • Bespoke Flexi / Bespoke Flexi (Business)
    • Bespoke Contract / Bespoke Contract (Business)
  • This promotion is valid from 3 April 2026 to 21 April 2026.
  • Customers who successfully complete a trade-in will receive $600 cashback via PayNow within 5 business days after the trade-in device is successfully collected and verified by M1 or its appointed trade-in partner.
  • Trade-in requests must be submitted within 7 days from the date of handset purchase.
  • This promotion is applicable only to Samsung Galaxy S26 Ultra (512GB) purchases.
  • All trade-in devices are subject to assessment and approval by M1 or its appointed partner.
  • Only one (1) redemption is allowed per new line sign-up or contract renewal.
  • The promotion is non-transferable and applies only to the contract associated with the handset purchase.
  • Trade-in availability is as follows:
    • 3 April 2026 to 9 April 2026: Trade-in is available online only via https://www.m1.com.sg/onlinetradein
    • From 10 April 2026 onwards: Trade-in is available online and at all M1 Shops
  • Customers may refer to the online trade-in portal for the list of eligible devices via here.
  • M1 reserves the right to reject any customer's eligibility for this promotion at its discretion, particularly in cases of breach or suspected breach of these terms and conditions, without prior notice or liability.
  • M1 also reserves the right to modify any terms or conditions. Where possible, M1 will provide advance notice through methods such as written communication, email, letters, website updates, or billing statements.
  • All services are subject to M1's registration rules, General Terms and Conditions, and any other relevant terms available at m1.com.sg. If any conflict arises between these terms and other terms, the interpretation most favourable to M1 shall apply, to the fullest extent permitted by law.

Trade-In Promotion Terms & Conditions – Samsung Galaxy S26 Ultra (256GB) :

  • Customers will receive an additional $100 OFF when they purchase a Samsung Galaxy S26 Ultra (256GB) with a new line sign-up or contract renewal on any of the following plans:
    • Bespoke Flexi / Bespoke Flexi (Business)
    • Bespoke Contract / Bespoke Contract (Business)
  • This promotion is valid from 3 April 2026 to 6 May 2026.
  • Customers who successfully complete a trade-in will receive $100 cashback via PayNow within 5 business days after the trade-in device is successfully collected and verified by M1 or its appointed trade-in partner.
  • Trade-in requests must be submitted within 7 days from the date of handset purchase.
  • This promotion is applicable only to Samsung Galaxy S26 Ultra (256GB) purchases.
  • All trade-in devices are subject to assessment and approval by M1 or its appointed partner.
  • Only one (1) redemption is allowed per new line sign-up or contract renewal.
  • The promotion is non-transferable and applies only to the contract associated with the handset purchase.
  • Trade-in availability is as follows:
    • 3 April 2026 to 9 April 2026: Trade-in is available online only via https://www.m1.com.sg/onlinetradein
    • From 10 April 2026 onwards: Trade-in is available online and at all M1 Shops
  • Customers may refer to the online trade-in portal for the list of eligible devices via here.
  • M1 reserves the right to reject any customer's eligibility for this promotion at its discretion, particularly in cases of breach or suspected breach of these terms and conditions, without prior notice or liability.
  • M1 also reserves the right to modify any terms or conditions. Where possible, M1 will provide advance notice through methods such as written communication, email, letters, website updates, or billing statements.
  • All services are subject to M1's registration rules, General Terms and Conditions, and any other relevant terms available at m1.com.sg. If any conflict arises between these terms and other terms, the interpretation most favourable to M1 shall apply, to the fullest extent permitted by law.