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Terms and Conditions

 

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    SUNSHINE VOUCHER PROMOTION

    • The Sunshine Voucher Promotion is only valid for selected customers. Selected customers who receive this Promotion offer must re-contract on eligible bill plans by the date stated in M1’s SMS / App notification for this promotion in order to enjoy this Promotion; thereafter this promotion shall lapse.

    • The Sunshine Voucher is only valid for re-contracts on a Contract with Device $50.95 Plan and above plans

    • The Sunshine Voucher is not valid for CORI or Corporate customers.

    • Under this Promotion, eligible re-contracting customers can utilize the Sunshine voucher to offset the handset pricing that is purchased with the customer’s targeted M1 mobile line. All handset models are subject to availability of stocks. For eligible customers who re-contract through eShop, the discount from the given voucher under this promotion may not be reflected immediately at the point of online payment; in such case, the discount will be reflected subsequently in the transaction receipt to be provided to the customer at the point of delivery or collection of the purchased handset.

    • All Sunshine vouchers are only applicable for renewal with Contract with Device plans, strictly not valid during New launch pre-order period.

    • For any trade-in services, do head down to our 5 M1 shops - Peranakan Place, Tampines Mall, IMM, WestMall and Parkway Parade.

    • This promotion (including eligibility for this promotion) is not transferable. The voucher given under this promotion is only valid for use with the handset that is purchased with the eligible re-contracting line and must be redeemed and utilised at the point of re-contract (otherwise the loyalty voucher shall lapse).

    • This promotion is limited to one (1) redemption per eligible re-contracting line.

    • Product images are for illustration purposes only. Promotion cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. M1 reserves the right to amend or withdraw the Promotion at any time. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items/promotions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion. Other terms and conditions apply.

    • All goods and services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at www.m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to amend or vary any term or condition at any time. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

    $100 Overtrade for selected Samsung devices

    • Up to additional $100 trade-in value on selected handsets promotion is valid with New sign-up or re-contract on Bespoke Flexi, Bespoke Contract, Contract with Device or 2-year Cori Plan with Samsung Galaxy S21 5G 256GB, S21+ 5G 256GB, Z Flip3 128GB/256GB, Z Fold 3 256GB/512GB, S21FE 256GB at selected M1 Shop. Trade-in value is applicable to offset against the purchase of the handset and will not be exchangeable for cash.

    • Promotion is valid for Samsung Galaxy S21 5G 256GB, S21+ 5G 256GB, Z Flip3 128GB/256GB, Z Fold 3 256GB/512GB, S21FE 256GB from 21 June to 31 July 2022 (both days inclusive).

    • Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.

    • Promotion is limited to one redemption per new line sign-up or re-contract.

    • This program is available at Selected M1 Retail Shops only – WestMall, Parkway Parade, IMM, Tampines Mall, Peranakan Place.

    • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

    • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

    $200 Overtrade for Samsung Galaxy S22 series

    • Up to additional $200 trade-in value on selected handsets promotion is valid with New sign up or re-contract on Bespoke Flexi, Bespoke Contract, Contract with Device or 2-year Cori Plan with Samsung Galaxy S22 5G 128GB/256GB, S22+ 5G 128GB/256GB and S22 Ultra 5G 256GB/512GB at selected M1 Shop. Trade-in value is applicable to offset against the purchase of the handset and will not be exchangeable for cash.

    • Promotion is valid for Samsung Galaxy S22 5G 128GB/256GB, S22+ 5G 128GB/256GB and S22 Ultra 5G 256GB/512GB from 21 June to 31 July 2022 (both days inclusive).

    • Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.

    • Promotion is limited to one redemption per new line sign-up or re-contract.

    • This program is available at Selected M1 Retail Shops only – WestMall, Parkway Parade, IMM, Tampines Mall, Peranakan Place.

    • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

    • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

    $77 Overtrade for iPhone 13 & 13 mini series

    • Up to additional $77 trade-in value on selected handsets promotion is valid with New sign up or re-contract on Bespoke Flexi, Bespoke Contract, Contract with Device or 2-year Cori Plan with Apple iPhone 13 128GB; Apple iPhone 13 256GB; Apple iPhone 13 512GB; Apple iPhone 13 mini 128GB; Apple iPhone 13 mini 256GB; Apple iPhone 13 mini 512GB,  iPhone 13 Pro 128GB, iPhone 13 Pro 256GB, iPhone 13 Pro 512GB, iPhone 13 Pro 1 TB, iPhone 13 Pro Max 128GB, iPhone 13 Pro Max 256GB, iPhone 13 Pro Max 512GB, iPhone 13 Pro Max 1 TB at selected M1 Shop. Trade-in value is applicable to offset against the purchase of the handset and will not be exchangeable for cash.

    • Promotion is valid for Apple iPhone 13 128GB; Apple iPhone 13 256GB; Apple iPhone 13 512GB; Apple iPhone 13 mini 128GB; Apple iPhone 13 mini 256GB; Apple iPhone 13 mini 512GB, iPhone 13 Pro 128GB, iPhone 13 Pro 256GB, iPhone 13 Pro 512GB, iPhone 13 Pro 1 TB, iPhone 13 Pro Max 128GB, iPhone 13 Pro Max 256GB, iPhone 13 Pro Max 512GB, iPhone 13 Pro Max 1 TB from 28 June to 31 July 2022 (both days inclusive).

    • Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.

    • Promotion is limited to one redemption per new line sign-up or re-contract.

    • This program is available at Selected M1 Retail Shops only – WestMall, Parkway Parade, IMM, Tampines Mall, Peranakan Place.

    • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

    • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

    $200 off Handset Promotion

    • $200 off Handset Promotion is applicable for new sign-ups or port-ins on Contract with Device $65.95 and above plans. Customers need to trade in their phone with M1 to be able to enjoy this discount. Phone discount applies to prevailing handset pricing on Contract with Device.

    • Trade-in services are only available at Selected M1 Retail Shops only – WestMall, Parkway Parade, IMM, Tampines Mall, Peranakan Place on selected models.

    • Promotion cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for this Promotion will not be refunded and cannot be used to offset other promotions.

    • Promotion is not valid for Corporate Individual (CORI) customers or customers whose mobile lines are registered under business’/company’s name.

    • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.