Mobile Voice Recording

MOBILE VOICE RECORDING

Secured recordings for Compliance and Reliability.

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Overview

Mobile Voice Recording (MVR) is an enterprise service for recording of mobile voice calls and management of recordings by the customer for the purposes of auditing and compliance.

MVR is able to meet different customer requirements such as:

  • Regulatory compliance to record mobile voice calls with third parties
  • Internal audit
  • Business operations

Benefits

Benefits

Secure and Reliable

  • High availability and redundancy
  • Secure, reliable and private link between M1 and customer premises
  • On-site support
  • Full customer ownership and privacy of call recordings

 

Affordable and Hassle-free

  • Minimum CAPEX required
  • No hidden costs or call surcharges
  • Fixed MRC
  • No Apps installation required on mobile device
  • Call is recorded transparently without any pre-call or in-call action required by the user
  • Always On service

 

Regulatory Compliance

  • No user intervention
  • Recording of voice calls from/to any device
  • No tampering of call recordings
  • Pre-call recording announcement
  • 24x7 call recording service

 

Key Features

  • Support Mobile Voice calls, VoLTE, Voice over Wifi
  • Interoperability – Mobile device model and OS agnostic
  • Voice Roaming Call recording supported
  • Always “ON” mode for high compliance
  • High Availability – Network level redundancy and Application level redundancy
  • Customer Data Ownership

Need a little more help?

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