Your Communications, Unified

Work is no longer a place you go to, it’s something you do.

With M1 Cloud Unified Communication (UC), separate work from your personal contacts in one central phone system. Through its high resilience carrier-grade hosted business telephony solution, M1 brings to you a cost-effective, feature-rich cloud-based PBX solution.

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Reaping business benefits through M1 Unified Communications Cloud Services and Microsoft Teams Connector add-on

M1 Cloud UC transforms the way businesses communicate by integrating all your communication needs into a single, unified service in the cloud. This solution not only reduces overheads associated with traditional phone systems, such as maintenance and upgrades, but also enhances mobility and productivity. 

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Cost savings

No upfront investments. Save on maintenance costs for telephony servers and equipment with the flexibility to expand of upgrade your subscription at any time.
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Better peace of mind

We take care of system features and upgrades.You never have to worry about your system going out-of-date.
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Go mobile

Your desk phone & business line on the go. M1 Cloud UC supports BYOD: soft clients include iOS, Android, Windows, & Mac devices.
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Better productivity

Enjoy reliable and high-quality calls to meet all your business communication demands.
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Robust BYOD Support

Incur no roaming charges overseas and benefit from fully redundant and high-availability system hosted in certified data centers.

With cloud-based UC, your business communication becomes adaptable and flexible, allowing you and your team to operate from anywhere in Singapore. Whether in the office, at home, or on the move, you have the assurance of continuous, seamless connectivity and the ability to respond promptly to customer inquiries, ensuring that every call is an opportunity to enhance client satisfaction.  

Enhance your connectivity with Microsoft Teams Connector. Enable all Microsoft 365 to make calls from any operating system (Windows, Mac, iOS, Android) if you have an E5/ Phone System licence (with E1/E3), or through Microsoft Teams on Windows if you have an E1/E3 licence without a Phone System licence.

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Greater Convenience

Experience unified communication on the go.
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Lower Costs

Save on costs by eliminating investments in PBX infrastructure.
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Simplified Interface

One user-friendly interface for all your needs.
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No Roaming Charges

Save on roaming charges when travelling overseas.
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No Maintenance Fees

It's cloud based.

Enjoy industry-leading features with M1 Unified Communications Cloud Services and add-ons

M1’s Cloud UC system offers a comprehensive suite of features designed to support dynamic business communications across all platforms and locations. 

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Virtual fixed line

Port in your existing fixed line number or get a new M1 level 6 number.
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Essential PBX features

Caller ID display, call forwarding, call transfer, call hold, and more.
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Audio conferencing

One user-friendly interface for all your needs.
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Auto attendant

Incoming calls are automatically routed to a pre-defined recipient.
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Full range of supported clients

M1 Cloud UC is supported by Windows, Mac, iOS, and Android.
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Instant messaging

Contact and engage with your team members quickly and efficiently.
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Voice mail

If your line is engaged, callers can leave a voice message.
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PSTN Connectivity

Enable PSTN connectivity on Microsoft Teams.
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Virtual Fixed Line

Retain your existing level 6 fixed line or use a new M1 number
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Audio conferencing

Set up telephone conferences with ease.
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Carrier-grade telephony

Reliable and high quality voice calls.
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Comprehensive PBX features

Caller ID, call transfers, call recording, call hunting, and more.
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Free Calls

For incoming and inter-office calls.

Microsoft Teams Connector with M1

Microsoft 365 users can make calls:

  • From any operating system (Windows, Mac, iOS, Android) if you have an E5/ Phone System licence (with E1/E3), or
  • Using Microsoft Teams on Windows if you have an E1/E3 licence without a Phone System licence.
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Frequently asked questions about M1 Unified Communications Cloud Services

Cloud Unified Communications (Cloud UC) integrates VOIP technology and IOT connectivity to streamline communication channels. In Singapore, this solution is particularly beneficial for small businesses looking to enhance operational efficiency and reduce costs. Cloud UC offers seamless connectivity and collaborative tools that are essential for thriving in today's dynamic business environments.

Cloud-based unified communication leverages IP technology in a hosted PBX environment, where the service provider in Singapore, such as M1, manages the infrastructure. This setup removes the need for physical on-site systems and offers businesses a reliable, scalable communication solution. By using the cloud, companies can ensure their communication capabilities are flexible and easily managed.

M1’s Cloud UC service includes a robust set of features designed to enhance business communications. Key offerings include the Microsoft Teams Connector, which allows for seamless PBX integration, enabling businesses to connect directly with their teams across various digital communication platforms. This integration supports a unified approach to communication, ensuring that internal and external interactions are streamlined and effective.