As the pandemic continues, working from home (or some variant of it) has become accepted as part of the new norm. For some of us, it even seems to be the preferred working arrangement. 80% of Singaporeans have expressed a desire to continue working from home on a full-time basis, or for a shift towards more flexible working arrangements.
However, unless businesses allow employees more flexible opportunities, it
is imperative to engage staff more. Especially since prolonged periods of
working-from-home without any contact with colleagues might erase one’s
sense of belonging to a core company culture.
As such, businesses need to innovate and adapt to this new normal. To
maximise productivity and employee satisfaction, greater engagement can be
promoted through the strategic use of technology. But before we get into
that, let’s delve into the increasing trend of telecommuting and how it
supports businesses and employees alike.
The Continued Shift Towards Telecommuting
While there are still many jobs that require employees to be physically
present, there is a vast number who are able to achieve their KPIs
regardless of physical location. And that has allowed for the spread of
telecommuting as we call it, albeit at a much slower rate before COVID-19.
Perhaps slow due to the initial costs required to implement it, or perhaps
the perception that thorough training is required for employees to adapt to
it. Whatever the reason, the pandemic has forced remote work arrangements
upon companies, accelerating its adoption and acceptance. And if you’re
working remotely, you’ll want a high-speed internet connection.
How high-speed networks promote work productivity
If you’re streaming a movie or playing an online game, a slow and laggy
internet connection is most frustrating. And it’s no different for
employees working from home, where choppy video conferences, longer
download times for large files, and more dampen work productivity and
These problems are easily avoided with a lightning-fast home internet
connection, which not only improves productivity, but also maintains
5 Ways to Use Technology Strategically for Employee Engagement
For a company’s long-term profit goals, work quality, and retention rates,
employee engagement is vital. And in today’s landscape, adopting digital
strategies is one way to go about it.
Here are some ways to strategically use technology to ensure your employees
stay engaged and continue to feel like part of the team even while
1. Promote collaboration
Help your employees feel like they’re a team by providing different
channels for them to collaborate. Use apps such as Asana and Trello,
schedule weekly or bi-weekly video meetings with Zoom or CISCO Webex, and
create instant messaging groups to promote spontaneous discussion.
2. Offer e-learning & utilise gamification
Offer additional training for professional growth. Providing training
opportunities encourages employee engagement and helps them feel connected
to the company. E-learning and training management systems facilitate this
process and are a must-have for employers seeking to supplement corporate
Gamification software is another viable solution. As a platform to host employee engagement activities, it creates friendly competition that helps with employee engagement. Activities including interactive games can provide some much-needed respite - even if only for a few minutes - and you might be surprised how much of a positive effect it has on overall productivity and engagement, because they’re acknowledged and/or rewarded for their performance.
3. Invite feedback
Give your employees the power to provide real-time feedback through online
surveys. That way, you can review and revise your operations to improve
work culture and employee satisfaction.
4. Minimise complications from technology
Unreliable internet connections and low-quality video calls are just some of the issues one might find that hinder productivity when working from home. Make sure your employees don’t get frustrated from dropped video calls and the like by recommending the fastest home broadband connection in Singapore.
5. Make use of apps & tools
There are many applications that can make employees’ lives more comfortable
in a home office setting, such as:
– Google Drive
– CISCO Webex
Also, if staff are accessing company drives remotely, implement a VPN
(Virtual Private Network) for security reasons and make sure all employees
have antivirus software installed.
And for efficiency’s sake, it’s vital that employees have a high-speed
internet connection wherever they are; home broadband while working in
their home office and 5G should they be required to leave the home for any
The Impact of 5G Technology on Employee Engagement
The continued rollout of 5G networks in Singapore and around the world will
impact how we work from home in three key ways.
1. Low latency
Latency is the time it takes for data to go from one place to another. The
incredibly low latency on the 5G network negates issues like pixelated
video calls, screens freezing, and participants dropping out, translating
into a greater level of employee engagement and satisfaction.
2. Higher speeds
When employees work from home, they’ll sometimes need to download large
files through remote access to the company’s server or other file sharing
sites like Google Drive. Slow connection speed means sitting around waiting
for files to download, which is exasperating when one has things to get
done. The ultra-quick data speeds of 5G mean drastically reduced download
times and fewer frustrated employees.
3. Larger bandwidth
Don’t let all the other telecommuters in the area have a negative effect on
your connection speeds because of limited bandwidth. 5G has a substantially
greater bandwidth compared to 4G, allowing many more users to be connected
at the same time without any connectivity issues.
Connecting to the 5G network is incredibly straightforward. All you need is a 5G compatible mobile phone with a mobile data plan that provides 5G connection. The Bespoke Flexi Plan with the 5G Booster pack add-on by M1 is just that. And because the bespoke plans provide complete personalisation, you can rest assured you’re getting the best value for money.
Paving the Way Forward with Tech-Savvy Solutions
Now that you’re well-versed in employee engagement when telecommuting
through strategic technology use, it’s time to implement these new
strategies. Discover for yourself just how much more effective, productive,
and engaged your workforce will be!