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Service

ANNOUNCEMENTS

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November 2020

M1 Fibre Maintenance

Date:

20 Nov 2020

 

Time:

2:00 hrs- 5:00 hrs

Affected Exchanges:

All CO

Remarks:

No service impact is expected since there is a redundancy in place.

October 2020


Scheduled Monthly Maintenance Activity

Date:

24 Oct 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Wireless@SG Core Network.

Remarks:

Routine and preventive maintenance

M1 Fibre Maintenance Activity

Date:

22 Oct 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Ayer Rajah, Ang Mokio, Tampines, Bukit Panjang COs

Remarks:

Static services may experience intermittent interruption on Internet services.

Scheduled Monthly Maintenance Activity

Date:

17 Oct 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Wireless@SG Core Network.

Remarks:

Routine and preventive maintenance

M1 Fibre Maintenance Activity

Date:

15 Oct 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Jurong West, Orchard, East Exchange, Tuas, Hougang, Bedok COs

Remarks:

Static services may experience intermittent interruption on Internet services.

September 2020


PALO ALTO Maintenance Activity

Date:

26 Sep 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Palo Alto Network

Remarks:

Palo alto Firewall network services will be intermittent or inaccessible during the maintenance window.

Scheduled Monthly Maintenance Activity

Date:

19 Sep 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Wireless@SG Core Network.

Remarks:

Routine and preventive maintenance

Scheduled Monthly Maintenance Activity

Date:

12 Sep 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Wireless@SG Core Network.

Remarks:

Routine and preventive maintenance

Scheduled Monthly Maintenance Activity

Date:

12 Sep 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Colocation Network.

Remarks:

Routine and preventive maintenance

Scheduled Monthly Maintenance Activity

Date:

5 Sep 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Colocation Network.

Remarks:

Routine and preventive maintenance

August 2020


Planned Network Maintenance

Date:

29 Aug 2020

Time:

00:00 hrs to 01:00 hrs

Affected Exchanges/Areas:

Wireless@SG Core Network

Remarks:

Intermittent service disruption for Wireless@SG and Wireless@SGx services

Scheduled Monthly Maintenance Activity

Date:

22 Aug 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Wireless@SG Core Network.

Remarks:

Routine and preventive maintenance

Scheduled Monthly Maintenance Activity

Date:

15 Aug 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Wireless@SG Core Network.

Remarks:

Routine and preventive maintenance

Maintenance For SIP Trunk Service

Date:

12 Aug 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

SIP Trunk Voice

Remarks:

No change is required on Customer's Equipment

July 2020


Scheduled Monthly Maintenance Activity

Date:

18 July 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Wireless@SG Core Network.

Remarks:

Routine and preventive maintenance for Wireless@SG and BCP exercise

Scheduled Monthly Maintenance Activity

Date:

18 July 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Wireless@SG Core Network.

Remarks:

Routine and preventive maintenance

Maintenance for SIP Trunk Services

Date:

14 July 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

SIP Trunk Voice

Remarks:

No change is required on Customer's equipment.

Scheduled Monthly Maintenance Activity

Date:

11 July 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Wireless@SG Core Network.

Remarks:

Routine and preventive maintenance

Scheduled Monthly Maintenance Activity

Date:

11 July 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Wireless@SG Core Network.

Remarks:

Routine and preventive maintenance for Wireless@SG and BCP exercise

June 2020


Maintenance activity 4

Date:

23 June 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Ayer Rajah Exchange

Remarks:

All Active Ethernet Network will be affected

Scheduled Monthly Maintenance Activity

Date:

20 June 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Wireless@SG

Remarks:

Routine and preventive maintenance

Maintenance activity 3

Date:

18 June 2020

Time:

02:00 hrs to 04:00 hrs

Affected Exchanges/Areas:

Bedok Exchange

Remarks:

All Active Ethernet Network will be affected

Maintenance activity 2

Date:

16 June 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Orchard Exchange

Remarks:

All Active Ethernet Network will be affected

Scheduled Monthly Maintenance Activity

Date:

13 June 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Wireless@SG

Remarks:

Routine and preventive maintenance

M1 Opco Maintenance

Date:

12 June 2020

Time:

01:30 hrs to 05:00 hrs

Affected Exchanges/Areas:

All Exchange

Remarks:

No service impact is expected since there is a redundancy in place.

Maintenance activity 1

Date:

11 June 2020

Time:

02:00 hrs to 04:00 hrs

Affected Exchanges/Areas:

East Exchange

Remarks:

All Active Ethernet Network will be affected

May 2020


M1 Fibre Maintenance

Date:

29 May 2020

 

Time:

01:30 hrs to 05:00 hrs

Networks Affected:

Orchard, Hougang, Ang Mo Kio

Remarks:

No service impact is expected since there is a redundancy in place.

M1 Fibre Maintenance

Date:

27 May 2020

 

Time:

01:30 hrs to 05:00 hrs

Networks Affected:

Bedok, Tampines and East

Remarks:

No service impact is expected since there is a redundancy in place.

M1 Opco Maintenance

Date:

19 May 2020

 

Time:

02:00 hrs to 05:00 hrs

Networks Affected:

All Exchange

Remarks:

No service impact is expected since there is a redundancy in place.

Scheduled Monthly Maintenance Activity

Date:

9 May 2020

 

Time:

00:00 hrs to 05:00 hrs

Networks Affected:

Wireless@SG Core Network.

Remarks:

Routine and preventive maintenance

Scheduled Monthly Maintenance Activity

Date:

16 May 2020

 

Time:

00:00 hrs to 05:00 hrs

Networks Affected:

Wireless@SG Core Network.

Remarks:

Routine and preventive maintenance

April 2020


Scheduled Monthly Maintenance Activity

Date:

25 April 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Wireless@SG

Remarks:

Routine and preventive maintenance

Scheduled Monthly Maintenance Activity

Date:

18 April 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Wireless@SG

Remarks:

Routine and preventive maintenance

Scheduled Monthly Maintenance Activity

Date:

04 April 2020

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Wireless@SG

Remarks:

Routine and preventive maintenance

M1 Maintenance

Date:

02 April 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Bedok Exchange

Remarks:

All services using AE switch will be affected

M1 Maintenance

Date:

07 April 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Ayer Rajah Exchange

Remarks:

All services using AE switch will be affected

March 2020

M1 Maintenance

Date:

31 Mar 2020

 

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Orchard Exchange

Remarks:

All services using AE switch will be affected

M1 Maintenance

Date:

26 Mar 2020

 

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Jurong West Exchange

Remarks:

All services using AE switch will be affected

M1 Maintenance

Date:

25 Mar 2020

 

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

East Exchange

 

Remarks:

All services using AE switch will be affected


M1 Maintenance

Date:

24 Mar 2020

 

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

- NC Enterprise customers: Bedok, East Exchange, Ayer Rajah, Ang Mo Kio, Bukit Panjang
- M1 OpCo Enterprise customers: Bedok, East Exchange, Ang Mo Kio, Tampines

Remarks:

Services will be interrupted on Internet, VoIP and SIP Trunk

M1 Maintenance

Date:

17 Mar 2020

 

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

- NC Enterprise customers: Jurong, Orchard, Tuas, Tampines
- M1 OpCo Enterprise customers: Jurong, Orchard, Tuas, Hougang, Ayer Rajah, Bukit Panjang

Remarks:

Services will be interrupted on Internet, VoIP and SIP Trunk

February 2020


M1 Maintenance

Date:

18 Feb 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

MOC -Ayer Rajah, Jurong West

Remarks:

Service will be interrupted on Internet, L2VPN, L3VPN, VoIP, SIP trunk services

M1 Maintenance

Date:

14 Feb 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Hougang

Remarks:

Service will be interrupted on Internet, L2VPN, L3VPN, VoIP, SIP trunk services

M1 Maintenance

Date:

12 Feb 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

East Exchange

Remarks:

Service will be interrupted on Internet, L2VPN, L3VPN, VoIP, SIP trunk services

M1 Maintenance

Date:

12 Feb 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Orchard Exchange

Remarks:

Service will be interrupted on Internet, L2VPN, L3VPN, VoIP, SIP trunk services

M1 Maintenance

Date:

11 Feb 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Bedok Exchange

Remarks:

Service will be interrupted on Internet, L2VPN, L3VPN, VoIP, SIP trunk services

M1 Maintenance

Date:

06 Feb 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Ang Mo Kio Exchange

Remarks:

Service will be interrupted on Internet, L2VPN, L3VPN, VoIP, SIP trunk services

January 2020


M1 Maintenance

Date:

18 Jan 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Co-location, Wireless@SG, Broadband, Dedicated Hosting, Shared Hosting

Remarks:

Routine and preventive maintenance

M1 Maintenance

Date:

16 Jan 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Tampines Exchange

Remarks:

Service will be interrupted on Internet, L2VPN, L3VPN, VoIP, SIP trunk services

M1 Maintenance

Date:

11 Jan 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Co-location, Wireless@SG, Broadband, Dedicated Hosting, Shared Hosting

Remarks:

Routine and preventive maintenance

M1 Maintenance

Date:

08 Jan 2020

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Bukit Panjang Exchange

Remarks:

Service will be interrupted on Internet, L2VPN, L3VPN, VoIP, SIP trunk services

December 2019


M1 Maintenance

Date:

18 Dec 2019

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Ayer Rajah (SIP Only), Bukit Panjang(SIP Only), Ang Mo Kio(VoIP, SIP, Internet, L2VPN, L3VPN) , Tampines (VoIP, SIP, Internet, L2VPN, L3VPN)

Remarks:

Internet, L2VPN, L3VPN, VoIP, SIP trunk services will be intermittent

M1 Maintenance

Date:

17 Dec 2019

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Ang Mo Kio exchange

Remarks:

Service will be interrupted on Internet, L2VPN, L3VPN, VoIP, SIP trunk services

M1 Maintenance

Date:

14 Dec 2019

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Co-location, Wireless@SG, Broadband, Dedicated Hosting, Shared Hosting

Remarks:

Routine and preventive maintenance

M1 Maintenance

Date:

14 Dec 2019

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

All

Remarks:

Intermittent service disruption for Wireless@SG and Wireless@SGx services for up to 1 hour

M1 Maintenance

Date:

13 Dec 2019

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Ayer Rajah Exchange, Ang Mo Kio Exchange, Tampines Exchange, Bukit Panjang Exchange

Remarks:

Internet, L2VPN, L3VPN, VoIP, SIP trunk services will be intermittent

M1 Maintenance

Date:

10 Dec 2019

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Jurong West exchange

Remarks:

Service will be interrupted on Internet, L2VPN, L3VPN, VoIP, SIP trunk services

M1 Maintenance

Date:

07 Dec 2019

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Co-location, Wireless@SG, Broadband, Dedicated Hosting, Shared Hosting

Remarks:

Routine and preventive maintenance

M1 Maintenance

Date:

06 Dec 2019

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

East Exchange, Bedok Exchange, Hougang Exchange

Remarks:

Intermittent interruption on Internet, L2VPN, L3VPN, VoIP and SIP trunk services

M1 Maintenance

Date:

03 Dec 2019

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Hougang Exchange

Remarks:

Service will be interrupted on Internet, L2VPN, L3VPN, VoIP, SIP trunk services

November 2020

M1 Fibre Maintenance

Date:

20 Nov 2020

 

Time:

2:00 hrs- 5:00 hrs

Affected Exchanges:

All CO

Remarks:

No service impact is expected since there is a redundancy in place.