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M1 Start Digital

FAQs

 

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Frequently Asked Questions

 
How do I know if I qualify for the Start Digital Pack ?
The Start Digital Pack is applicable for SMEs who met the eligibility criteria as set out by ESG. Please refer to our Terms and Conditions for the full Eligibility Criteria.
How do I enjoy the promotions from Start Digital solutions?
Select a minimum of two solutions from two different categories to enjoy the promotions indicated.
How do I apply Start Digital solutions?
Sign up the registration form, and the respective solution providers will get in touch with you.
Can I apply for more than two solutions?
Yes, you can. However, you will need to subscribe a minimum of two solutions to enjoy the promotions.
I have taken up the Start Digital Pack from another Start Digital Partner. Am I eligible for M1 Start Digital Pack?
No. Each UEN is only eligible to register for the Start Digital Pack once.
Are the prices for the different solutions inclusive of GST?
Yes, the prices include GST unless otherwise stated. Prices are subject to the individual solution provider’s contract terms and conditions.
If I decide not to take up Free 3 months 300Mbps M1 Fiber BizPac Dynamic, can I still subscribe digital solutions and enjoy the promotions?
Yes, the subscription of Start Digital solutions will not be affected if you decide not to take up this offer.
Who shall I contact if I did not hear from solution providers 5 working days after application?
You may contact us at startdigital@m1.com.sg.