True 5G is 5G Standalone (5G SA) - the next enhancement phase of 5G technology, which offers the full suite of 5G network capabilities that operates independently of 4G network infrastructure. This new network will offer amazing fast speed, close to real-time network response time and massive connectivity that will enable new mobile broadband experience and empower new digital experience that we have not seen before.

All M1 plans are now 5G enabled. Simply subscribe to any of our Bespoke Plans to enjoy seamless 5G. Be sure you are on a 5G SIM and has a 5G Standalone (5G SA) enabled device.

To enjoy seamless and undisrupted 5G network, you'll need to be on a 5G SA enabled device, a 5G SIM card, a 5G enabled plan and the right 5G settings on your device. Once you have these combination, you'll be able to enjoy True 5G experience.

Almost anywhere! M1's 5G coverage is available in >99% of Singapore island wide.

You should be able to see a 5G icon at the top of your device. If you do not see it, please check that you have the following:

•Active 5Go Access subscription

•5G Standalone (5G SA) enabled device

•5G SIM card

•Device is set to the correct 5G settings 

There are two main reasons:

•Your device settings may be set to "Auto 5G," which means your device will automatically switch between 4G and 5G based on your activity. This is a default setting on most devices to conserve battery and keep your device cool.

•You may be in an area where the 4G network is significantly stronger than the 5G network.

5G Roaming is available in selected countries. Please visit www.m1.com.sg/support/faq/data-roaming-faq for more information.

M1’s 5Go Access allows our customer to get access to our 5G network. You will need to have this activated to enjoy 5G. All M1’s Bespoke plans now comes with FREE 5Go Access for limited period until further notice.

Customers on Bespoke Flexi, Bespoke Contract, Bespoke SIM-Only and Family Plan are eligible to subscribe to 5Go Access.

All M1’s Bespoke plans now comes with FREE 5Go Access for limited period until further notice. You will immediately get it activated when you sign up or change to the eligible plans. Alternatively, you may activate 5Go Access via My M1+ App.

5G SIM card is required to enable you to seamlessly connect to M1’s 5G SA network along with a 5G SA compatible device.

5G SIM Card is issued by default for all New & Port-in Customers. For existing customers, you can get a new 5G SIM card for free when you subscribe to 5Go Access or you can request to upgrade you existing 4G SIM card to a new 5G SIM Card for free at any M1 Shop or via our MyM1+ App.

You can get a new 5G SIM card for free (U.P. $38.15) until further notice.

Yes. The device will work on available 4G network in the area.

1.The easiest way is via MyM1+ App! Here’s how:

Login via email > go to More > Under Admin, select SIM Management > select the mobile number you’d like to check.

You may also check the back of your current M1 SIM card for a description “3-5G”. That means you are on a 5G SIM.

Have you been wondering whether Singapore is 5G ready and how to access the 5G network and latest phone technology? Since 2020, 5G in Singapore has been rolled out across the country with coverage spanning a vast area, enabling a substantial number of users to access the incredible speeds 5G has to offer. With M1, you’ll be able to tap into these magnificent speeds as we continue expanding locations on our coverage map, allowing users islandwide to enjoy 5G connection.

We’re also proud to offer our customers a range of 5G compatible phones priced from just $0 upfront on a Bespoke Flexi Plan ready to connect to the 5G network. After which, it’s simply a matter of adding on the 5Go Access to enjoy the lightning-fast mobile network.

Singapore’s Best 5G Network

Accessing 5G phone technology has never been easier or more hassle-free than when you have M1 as your chosen telco. Our Bespoke plans are straightforward and easy to understand, which means you’re 100% clear on what you’re getting and how much you’re paying.

As Singapore’s favourite 5G telco, we make it a priority to provide you with not just the best value for money but also total personalisation wherever and whenever we can. That is why you are free to choose from several different options available to you when making the move to the 5G network with us.

Not sure which 5G phone to choose? Check out our irresistible offers for the best 5G phones in the market and enjoy big savings. One tip to consider when shortlisting your mobile phone choices is to select a device that is not only compatible with 5G but has a long-lasting battery life for you to stream and game more on the go! Losing internet connection from your home fibre broadband after leaving your house will no longer be an issue since access to the 5G network will keep you connected while you’re out and about.

If you thought you’d have to sign up for a separate mobile plan to enjoy 5G connection, revel in this - all 3 of our Bespoke plans, including our no-contract SIM only plan, which grant you access to True 5G mobile data. All you’ll have to do is select the 5Go Access add-on before you check out. Sign-up to one of the Boosters starting from as low as an additional $5.09/mth and enjoy extra 5G mobile data. Forgot to do so? Fret not! Simply log into your My M1+ App, and add on the Booster. Experience True 5G like never before on your 5G-ready devices today.