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terms and conditions

 

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  1. Silver Benefits are valid at point of
    • New sign-ups or change bill plan to SIM-only Plan
    • New sign-ups or re-contracts to 2-year Plan with Device
    Silver Benefits Eligible Bill Plan
    • 25% off monthly plan subscription
    • Free 3 months TVBAnywhere+
    • Free 3 months Viu Premium
    • SIM-only Plan ($25/mth)
    • Plan with Device ($40/mth)
    • Plan with Device ($40/mth) + $10/mth Add-on
    • Plan with Device ($40/mth) + $38/mth Add-on
    • Free 1 month FoneCare+ (12-month contract applies; refer to clause 8) • Plan with Device ($40/mth)
    • Plan with Device ($40/mth) + $10/mth Add-on
    • Plan with Device ($40/mth) + $38/mth Add-on

  2. Registration of Silver Benefits is valid for new sign-ups, bill plan change or re-contracts at M1 Shops.
    – Not available for bill plan change via My M1 App

  3. To be eligible for Silver Benefits, the applicant (“Senior”) must be aged 60 years or above, as indicated by year of birth, at point of sign-up, re-contract, or bill plan change. He/she must present a valid NRIC.

  4. Each Senior may use his/her NRIC for one postpaid mobile line only. Senior must sign up personally and the mobile line must be registered under Senior’s name.

  5. Silver Benefits are mutually exclusive with the following:
    1. Mobile Access for Seniors Plan
    2. Multi-Line Saver (MLS) or Multi-Service Saver (MSS) programme. For Seniors who switch to plans with Silver Benefits, your MLS or MLS eligibility will be re-determined accordingly
    3. Partner Benefits e.g. SAFRA
    4. Any other promotions or discounts


  6. 25% off monthly plan subscription
    • 25% subscription discount is applicable on the monthly mobile plan subscription (excluding value-added services, usage charges and/or other fees or charges)
    • For customers who sign up for Plan with Device and $10 / $38 Add-on, 25% discount will apply on Plan with Device ($40/mth) and the Add-on ($10 or $38) respectively
    • For SIM-only Plan, 25% off monthly subscription is not applicable with current $5/mth off for 12 months SIM-only Promotion.
    • Discount will not be applicable once Senior changes to an ineligible plan


  7. Free 3 months TVBAnywhere+ and Viu Premium Promotion
    • Promotional waiver of subscription for TVBAnywhere+ and Viu Premium is applicable for first 3 months. Thereafter, monthly subscription of $4.98 and $6.90 apply respectively and will not be pro-rated under any circumstances.
    • Senior must subscribe to TVBAnywhere+ and Viu Premium at point of sign-up, bill plan change or re-contract to enjoy full 3 months discount. Seniors who choose to subscribe to the services at a later point will not enjoy the full 3 months discount.


  8. Free 1 month FoneCare+ Promotion
    • Valid for Seniors who sign-up for a 12-month subscription to FoneCare+ service (priced at $9.90 per month) at point of sign-up or re-contract.
    • Eligible Seniors will enjoy a waiver of the subscription fee for the first month of their FoneCare+ subscription. Thereafter, prevailing subscription charges for FoneCare+ will apply.
    • Early termination charges apply if the subscription is terminated before the end of the 12-month commitment period, including but not limited to the subscription fees for the unused months of the 12-month commitment period.
    • Subscription to FoneCare+ is subject to applicable terms and conditions. For full terms and conditions of FoneCare+, please click here.


  9. All services are subject to M1 registration guidelines, General Terms and Conditions, M1 Data Protection Policy, other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

  10. M1 reserves the right to vary any term or condition or to suspend, terminate or postpone the Promotion at its sole discretion. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.