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terms and conditions

 

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SAFRA Member Privileges

 

  • SAFRA mobile promotions are valid at any M1 Shop and eShop. To be eligible for the Promotion online, customer must sign up via m1.com.sg with promo code ‘M1SAFRA’. Proof of M1 subscriber’s SAFRA membership must be provided at point of sign-up.

  • Free Plan Upgrade on Plan with Device Promotion is applicable at point of new sign-up or re-contract on Plan with Device with $38 and $70 Plan Add-on. Discount of $28 and $32 monthly will apply respectively for the first 12 months.

  • Free Bundle Packs Promotion is applicable at point of new sign-up or re-contract on Plan with Device with the following Plan Add-ons:
    • Free $10 Bundle Pack: $10 Plan Add-on
    • Free $20 Bundle Pack: $38 and $70 Plan Add-on
      — Promotion is provisioned as a $10 and $20 discount monthly, valid for the first 24 months and applicable on any Bundle Pack. Customers who choose to subscribe to the Bundle Pack at a later point will not enjoy the full 24 months promotion.


  • Free-flow Weekend Data Promotion is applicable at point of new sign up or re-contract on Plan with Device or SIM-only Plan. Promotion is valid for the first 12 months. Promotional Data will only be effective from the time of activation and will not offset any excess data charges incurred prior to activation time. Thereafter, prevailing subscription charges of the above promotions will apply, and will not be pro-rated under any circumstances.

  • SAFRA mobile promotions are valid at any M1 Shop and eShop. SAFRA fibre promotion is valid at any M1 Shop. Proof of M1 subscriber’s SAFRA membership must be provided at point of sign-up or re-contract.

  • Premiums are subject to availability of stock and available while stocks last. M1 reserves the right, but shall in no event be obliged, to substitute the premium (as may be applicable) with a product of similar value at its sole discretion without prior notice.

  • Promotions are valid till 31 December 2021 and cannot be enjoyed with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for this Promotion will not be refunded and cannot be used to offset other promotions. Promotions are not valid for customers who are under M1 Corporate Individual Scheme (CORI), or whose mobile lines are registered under company’s name.

  • Promotions will be removed in the event of a change or re-contract to an ineligible bill plan.

SAFRA’s Family Plan

  • SAFRA Family Plan Promotion is applicable to new sign up or re-contract on Plan with Device or SIM-only Plan. Each mobile line sign up or re-contract is eligible to sign up for one supplementary plan.
  • Promotions are valid at only M1 Shops. Proof of M1 subscriber’s SAFRA membership must be provided at point of sign-up or re-contract (as may be applicable).
  • Promotions are valid till 31 August 2021 and cannot be enjoyed with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for this promotion will not be refunded and cannot be used to offset other promotions.
  • Promotions are not valid for customers who are under M1 Corporate Individual Scheme (CORI), or whose mobile lines are registered under company’s name.
  • Promotions strictly cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions unless otherwise stated.
  • Promotions will be removed in the event of a change or re-contract to an ineligible bill plan.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
 

65GB for $17 SIM-only Promotion

  • 65GB for $17 SIM-only Promotion is valid for new line sign-ups, port-ins or existing customers with expired/not in any contract at M1 Shops and eShop till 29 October 2021.
  • Promotion includes additional 35GB data and $8 off monthly subscription for the first 6 bills. Thereafter, additional 10GB data and $5 off monthly subscription will apply for subsequent bills (U.P. $25 for 30GB).
  • Promotional Data is applicable for local, supplementary line or Data Passport usage (as may be applicable). Promotional data bundle will only be effective from the date of activation and will not offset any excess data charges incurred prior to activation date.
  • Promotion is not valid for Corporate Individual (CORI) customers or customers whose mobile lines are registered under company’s name.
  • By taking up this consumer promotion, CORI customers will exit from M1 Corporate Individual (CORI) Scheme and CORI benefits/discount will cease.
  • Promotion is limited to one redemption per line and not transferable.
  • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions.
  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Up to $300 off Handset Promotion

  • Up to $300 off Handset Promotion is applicable for new sign-ups or port-ins on Plan with Device. Phone discount applies to prevailing handset pricing on Plan with Device.
    - $300 off iPhone 13 line-up is applicable for $40 Base Plan + $70 Plan Add-on and above plans
    - $200 off Handset is applicable for $40 Base Plan + $70 Plan Add-on and above plans
    - $100 off Handset is applicable for all other Plan with Device plans
  • Promotion is not valid for Corporate Individual (CORI) customers and customers whose mobile lines are registered under company’s name.
  • Promotion cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for this Promotion will not be refunded and cannot be used to offset other promotions.