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Terms and Conditions

 

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Samsung Galaxy Z Series

 

M1 Sunshine Voucher Promotion

  • The Sunshine Voucher Promotion is only valid for selected customers. Selected customers who receive this Promotion offer must re-contract on eligible bill plans by the date stated in M1’s SMS / App notification for this promotion to enjoy this Promotion; thereafter this promotion shall lapse.

  • The Sunshine Voucher is only valid for re-contracts on a Contract with Device $50.95 Plan and above plans

  • The Sunshine Voucher is not valid for CORI or Corporate customers.

  • Under this Promotion, eligible re-contracting customers can utilize the Sunshine voucher to offset the handset pricing that is purchased with the customer’s targeted M1 mobile line. All handset models are subject to availability of stocks. For eligible customers who re-contract through eShop, the discount from the given voucher under this promotion may not be reflected immediately at the point of online payment; in such case, the discount will be reflected subsequently in the transaction receipt to be provided to the customer at the point of delivery or collection of the purchased handset.

  • All Sunshine vouchers are only applicable for renewal with Contract with Device plans, strictly not valid during New launch pre-order period.

  • For any trade-in services, do head down to any of our M1 Shops - Bugis Junction, Causeway Point, NEX, Peranakan Place, Tampines Mall, IMM, Jurong Point and Parkway Parade.

  • This promotion (including eligibility for this promotion) is not transferable. The voucher given under this promotion is only valid for use with the handset that is purchased with the eligible re-contracting line and must be redeemed and utilised at the point of re-contract (otherwise the loyalty voucher shall lapse).

  • This promotion is limited to one (1) redemption per eligible re-contracting line.

  • Product images are for illustration purposes only. Promotion cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers or promotions, unless otherwise stated. M1 reserves the right to amend or withdraw the Promotion at any time. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items/promotions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion. Other terms and conditions apply.

  • All goods and services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at www.m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to amend or vary any term or condition at any time. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Up to $200 Overtrade for Samsung Galaxy Z Flip4/Fold4 series

  • $200 trade-in value is valid with New sign up or re-contract on Bespoke Flexi, Bespoke Contract, Contract with Device or 2-year Cori Plan with Samsung Galaxy Z Fold4 5G 256GB/512GB while, $150 trade-in value is valid for Samsung Galaxy Z Flip4 5G 128GB/256GB/512GB at M1 Shops. Trade-in value is applicable to offset against the purchase of the handset and will not be exchangeable for cash.

  • Promotion is valid for Samsung Galaxy Z Fold4 5G 256GB/512GB and Galaxy Z Flip4 5G 128GB/256GB/512GB from 26 August to 30 September 2022 (both days inclusive).

  • Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.

  • Promotion is limited to one redemption per new line sign-up or re-contract.

  • This program is available at 8 M1 Retail Shops – Bugis, Causeway Point, IMM, Jurong Point, Nex, Parkway Parade, Peranakan Place, Tampines.

  • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

  • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

$100 off Samsung Galaxy Z Fold4 / Flip4 5G Promotion

  • Under this Promotion, eligible new/port-in/re-contract customers will enjoy $100 off when sign up for the Samsung Galaxy Fold4/Flip4 5G series with the M1 Bespoke Flexi plans. All handset models are subject to availability of stocks. For eligible new/port-in/re-contract customers through eShop, the discount from the given voucher under this promotion may not be reflected immediately at the point of online payment; in such case, the discount will be reflected subsequently in the transaction receipt to be provided to the customer at the point of delivery or collection of the purchased handset.

  • The $100 off device Promotion is only valid for any sign up on Bespoke Flexi plans.

  • Promotion is valid from 18 August 2022 to 1 September 2022 and subjected to device stock availability.

  • This promotion (including eligibility for this promotion) is not transferable. The voucher given under this promotion is only valid for use with the handset that is purchased with the eligible re-contracting line and must be redeemed and utilised at the point of re-contract (otherwise the loyalty voucher shall lapse).

  • This promotion is limited to one (1) redemption per eligible re-contracting line.

  • Product images are for illustration purposes only. Promotion cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers, or promotions, unless otherwise stated. M1 reserves the right to amend or withdraw the Promotion at any time. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items/promotions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion. Other terms and conditions apply.

  • All goods and services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at www.m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to amend or vary any term or condition at any time. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Nature's Farm Vit C Promotion

  • Free 12 months Nature’s Farm Vitamin C Promotion is applicable for new sign-ups/port-in/recon on Bespoke Flexi with Samsung Galaxy Z Fold4 5G 256GB/512GB and Samsung Galaxy Z Flip4 5G 128GB/256GB/512GB at M1 Shops/eshop.

  • Promotion is available at M1 Shops/eShop.

  • Eligible customers will receive a monthly redemption SMS for redemption of the Nature’s Farm Vitamin C premium at any Nature’s Farm outlet.

  • Redemption of the Nature’s Farm Vitamin C premium for the month must be made by the redemption period stated in the redemption SMS or deemed as forfeited.

  • Termination of the service line during the 12-month promotion period will result in the premium for subsequent months being forfeited. Promotion is not valid for Corporate Individual (CORI) customers or customers whose mobile lines are registered under company’s name.

  • Promotion is limited to one redemption per line and not transferable.

  • Premiums are subject to availability of stock and available while stocks last. M1 reserves the right, but shall in no event be obliged, to substitute the premium (as may be applicable) with a product of similar value at its sole discretion without prior notice.

  • Promotion cannot be exchanged for cash and other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offer will not be refunded and cannot be used to offset other promotions.

  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

$100 off Bespoke Flexi Handset Promotion

  • $100 off Handset Promotion is applicable for new sign-ups or port-in with any Bespoke Flexi Plan. Phone discount applies to prevailing handset pricing on Bespoke Flexi Plan.

  • Both promotions cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for this Promotion will not be refunded and cannot be used to offset other promotions.

  • Promotion cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers, or promotions, unless otherwise stated. M1 reserves the right to amend or withdraw the Promotion at any time. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items/promotions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion. Other terms and conditions apply.

  • All goods and services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at www.m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to amend or vary any term or condition at any time. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

FoneCare+ Pro Promotion

  • $132 off Samsung Galaxy Z Flip4/Fold4 with free 1 month FoneCare+ Pro and 12 months Service Commitment Contract (“Promotion”) is valid for customers who sign-up to FoneCare+ Pro service (priced at $11.90/month) when they sign up or recontract to any Contract with Device Plans.

  • Promotion is valid till further notice.

  • To be eligible for the offer, customer must be a first-time FoneCare+ Pro subscriber and for customers signing up online via m1.com.sg key in promo code “132OFF” and "12mthFCPSS" during check-out.

  • In the event, that customers prematurely terminated or downgrade Fonecare+ Pro to Fonecare+ prior to the expiry of the 12 months commitment period, customers is required to pay M1 Limited early termination charges.

  • Subscription to FoneCare+ Pro is subject to applicable terms and conditions. For full terms and conditions of FoneCare+ Plans, please click here.

  • Promotion is not transferable and is limited to one redemption per new line sign-up / re-contract.

  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg including but not limited to those available at the link indicated in clause 5 above. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

  • M1 reserves the right to vary any term or condition or to suspend, terminate or postpone the Promotion at its sole discretion. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Citi Credit Card Promotion

  • Under this Promotion, eligible new line sign-ups/re-contracting customers will enjoy $100 / $150 off when purchase the Samsung Galaxy Z Fold4 / Flip4 5G series handset with the any Contract with Device plans.

  • To enjoy this Promotion, customer must make full payment of the Handset with a valid Citi Credit Card and sign-up or re-contract on a 2-year Contract with Device plan with M1.

  • “Citi Credit Card” refers to all Citi Credit Cards issued in Singapore.

  • Promotion is valid from 2 September 2022 to 31 October 2022, midnight to midnight on Singapore Timing (UTC+08:00), and both days inclusive, or such earlier date once the Promotion is fully redeemed or otherwise as determined by M1 and Citi (“Promotion Period”), at M1 Shops / M1 eShop.

  • Promotion is not valid for Corporate Individual (CORI) customers or customers whose mobile lines are registered under business’/company’s name.

  • To enjoy this Promotion online, customer needs to key in the promotion codes respectively, upon checkout at the M1 online store.

  • Redemption is limited to one (1) redemption per customer and subject to the four hundred (400) redemptions over the promotion period.

  • Promotion will be awarded at point of sign-up. However, M1 reserves the right to claw back the $100/$150 (as applicable), and will charge such amount to customer’s bill in the event customer did not fulfil any criteria under this Promotion.

  • Promotion is not transferable and is only valid on the new or re-contracting line.

  • Promotion is limited to one redemption per new line sign-up or re-contract.

  • Promotion cannot be used with other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for this Promotion will not be refunded and cannot be used to offset any other promotions.

  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

  • M1 reserves the right to refuse any customer’s eligibility for the Promotion at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

  • The Promotion is subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg, which terms and conditions are incorporated herein by reference. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

  • Customers agree that their personal data may be collected and disclosed by M1 for the purpose of verification by Citi of their eligibility for the Promotion.

Additional $100 off Galaxy Z Flip4/Fold4 Series Promotion

  • Under this Promotion, eligible re-contracting customers will enjoy $100 off any Samsung Galaxy Z Fold4/Flip4 5G series handset that is purchased with the any Contract with Device plans. All handset models are subject to availability of stocks. For eligible customers who re-contract through eShop, the discount from the given voucher under this promotion may not be reflected immediately at the point of online payment; in such case, the discount will be reflected subsequently in the transaction receipt to be provided to the customer at the point of delivery or collection of the purchased handset.

  • The $100 off device Promotion is not valid for CORI.

  • Promotion is valid from 2 to 30 September 2022 and subjected to device stock availability.

  • This promotion (including eligibility for this promotion) is not transferable. The voucher given under this promotion is only valid for use with the handset that is purchased with the eligible re-contracting line and must be redeemed and utilised at the point of re-contract (otherwise the loyalty voucher shall lapse).

  • This promotion is limited to one (1) redemption per eligible re-contracting line.

  • Product images are for illustration purposes only. Promotion cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers, or promotions, unless otherwise stated. M1 reserves the right to amend or withdraw the Promotion at any time. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items/promotions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion. Other terms and conditions apply.

  • All goods and services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at www.m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to amend or vary any term or condition at any time. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Free 3 Months Zolaz Promotion

  • M1 customers will enjoy a promotional FREE three (3) months of Zolaz Cloud Gaming with purchase of Samsung Galaxy Z Fold4/Flip4 5G series handset.

  • Promotion is valid from 2 September to 14 October 2022.

  • This promotion is limited to one (1) redemption per purchase. Zolaz trial account will be sent within two weeks from time of handset purchase through email/SMS communications.

  • All Zolaz Cloud Gaming account have to be activated before 31 December 2022 to qualify for the free three (3) months use.

  • All games history will not be retained and archived after three (3) months use of trial account.

  • • Zolaz Cloud Gaming account is subject to applicable terms and conditions. For full terms and conditions, click here.

  • Product images are for illustration purposes only. Promotion cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers, or promotions, unless otherwise stated. M1 reserves the right to amend or withdraw the Promotion at any time. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items/promotions. Eligibility for the Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion. Other terms and conditions apply.

  • All goods and services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at www.m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to amend or vary any term or condition at any time. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.