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terms and conditions

 

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Bespoke Flexi Monthly Device Programme Terms and Conditions:

  1. The Monthly Device Programme is open to customers on Bespoke Flexi only. Each line is only eligible for 1 device under the Monthly Device Programme at any time. Purchaser of new device under the Monthly Device Programme is subject to clause 8.

  2. Customers may choose 12 months, 18 months, 24 months or 36 months payment term for the outstanding device balance upon sign up. The term cannot be altered thereafter. In this Terms and Conditions, “Monthly Payment” refers to payment due each month.

  3. The Monthly Payment will be charged to your monthly M1 bill.

  4. You will not be able to change to an ineligible plan or transfer your line prior to completing your Monthly Device Programme.

  5. Temporarily suspension of Bespoke Flexi plan prior to completing the Monthly Device Programme is not allowed for any reason whatsoever and howsoever arising, including without limitation, losing possession of the mobile device.

  6. In the event Bespoke Flexi is terminated, the sum of Monthly Payment multiply (“x”) the number of months remaining in your Monthly Device Programme will be billed to you in full.

  7. You may modify your local data and minutes entitlement of your Bespoke Flexi via My M1+ App. However, you may only do it once every billing cycle.

  8. Your line must be on Bespoke Flexi for a minimum of 6 months to qualify for purchase of another new device on Monthly Device Programme. Upon purchase of the new device, you will be subject to the payment of your current device outstanding balance (i.e. the sum of Monthly Payment x the number of months remaining in your Monthly Device Programme ).

  9. All charges are subject to change in accordance with the prevailing GST rate.

  10. Any other contract which the customer may have with M1 or any other entity within the M1 Group shall continue to remain valid, unless otherwise agreed by M1 or the relevant M1 entity.

  11. M1's General & Specific Terms and Conditions for the provision of M1’s mobile services published at www.m1.com.sg are deemed incorporated herein and shall apply to this contract. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

$100 off for selected Samsung devices on Bespoke Flexi plans

  • $100 off Samsung Galaxy S22 Series on Bespoke Flexi Promotion is only valid for customers who purchase the handset on any Bespoke Flexi plan and is valid till 31 July 2022.

  • Promotion is not transferable and is only valid on the new or switching to Bespoke flexi which the handset is purchased with.

  • Promotion is limited to one redemption per new line sign-up or switch to Bespoke Flexi plan.

  • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

  • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

$100 off any Bespoke Flexi Sign-up (Promotion) 

  • $100 off Bespoke Flexi Sign-up Promotion is only valid for customers who take up any Handset with Bespoke Flexi plan and is valid till 31 July 2022.

  • Promotion is not transferable and is only valid on the line which take up the Bespoke Flexi plan.

  • Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.

  • Promotion is limited to one redemption per new line sign-up or switch to Bespoke Flexi.

  • M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.

  • M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

  • All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.