Menu Icon
M1 Logo

Transfer of Ownership

All about Transfer of Ownership

To transfer your mobile number to another person, you’ll need to:

  1. Settle any outstanding charges and fees, including early termination charges if applicable.
  2. Visit an M1 Shop with the new owner to request the transfer.
  3. Once the transfer is complete, the new owner can choose their own plan and services.

 

Note:

  1. Any benefits or promotions tied to your account will not be transferred.
  2. The new owner must meet the eligibility requirements for the services they wish to sign up for.

To transfer your mobile number, you and the new owner must visit an M1 Shop together with your original identification documents (NRIC or FIN).

 


If you cannot be present, the new owner must bring a signed Letter of Authorisation (LOA) from you, along with the original identification documents for both parties. The LOA should include:

 

  • The NRIC/FIN numbers and names of both parties

  • A statement of intent to transfer ownership

  • The mobile number to be transferred

Yes, there is a one-time fee of $21.80 (including GST). This fee will be added to the new owner's first bill.

Need assistance?

We are here to help. Reach out to us.