Enter your email address (M1 ID) that is registered with us
Let us help you recall back your M1 ID
(registered email address).
Key in full NRIC/FIN Number (e.g. S857xxxxA, G217xxxxN)
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To transfer your mobile number to another person, you’ll need to:
Note:
To transfer your mobile number, you and the new owner must visit an M1 Shop together with your original identification documents (NRIC or FIN).
If you cannot be present, the new owner must bring a signed Letter of Authorisation (LOA) from you, along with the original identification documents for both parties. The LOA should include:
The NRIC/FIN numbers and names of both parties
A statement of intent to transfer ownership
The mobile number to be transferred
Yes, there is a one-time fee of $21.80 (including GST). This fee will be added to the new owner's first bill.
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Simply enter your postal code to see if you're eligible for our 3Gbps and above home broadband plans.
You're all set to sign up or recontract (if eligible) for our 3Gbps and above home broadband plans.
Unfortunately, upgrades in your area are still in progress. In the meantime, we recommend exploring our 2.5Gbps or 1Gbps plans.