Can I subscribe to Data Passport on any M1 mobile plans?
You can subscribe to Data Passport on our current range of mobile data bundled plans:
Bespoke Flexi, Bespoke Contract and Bespoke SIM-only
Data Passport usage from your plan and add-on bundle (if any) in excess of 10GB will be charged at $11.99/GB.
Do I need to activate any roaming services to use Data Passport?
Yes, you must activate (1) Roaming Subscription or Pay-Per-Use Roaming and (2) Data Roaming service.
If these services are not activated on your mobile plan, Pay-Per-Use Roaming and Data Roaming services will be automatically activated when you subscribe to Data Passport.
What is the difference between one month and recurring Data Passport?
Data Passport (one month) is valid for a month from the date of activation and expires automatically thereafter. Data Passport (recurring) will be valid on a monthly recurring basis until deactivated.
How do I subscribe/unsubscribe to Data Passport?
You may do so via My M1+ App.
How do I know if I have successfully subscribed/terminated Data Passport?
You will receive a confirmation SMS when your Data Passport is activated or terminated.
Do I need to subscribe to Data Passport before I travel?
You can subscribe to a Data Passport when in Singapore or overseas via My M1+ App. We recommend that you subscribe to Data Passport before leaving for your travel destination.
Can I subscribe to more than one Data Passport at the same time?
Yes, you may subscribe to one or more Data Passport at the same time. However, you may only subscribe to either one month or recurring Data Passport for the same country/region at any one time. A one-time activation fee of $5 and monthly subscription for the selected data passport will apply.