24 months Fibre 500Mbps at $29/month
Subscription at $29 per month, valid for 24 months from the date of ONT activation/installation, thereafter monthly subscription of $54 per month will apply.

Service/Package Plan comes with (where applicable):
  • Home Fixed Voice - Subscription at $0 per month, valid from the date of ONT activation/installation.

Early Termination Charge
Early termination or downgrade of service plan during the 24-month service commitment period is subject to early termination charges (ETC) at a maximum of $390.64 in the first month. The ETC decreases each month in the service commitment period.

Please refer to Package Contract for detailed monthly ETC.

Service/Package Plan Details (where applicable)
Fibre 500Mbps
Theoretical download speed of 500Mbps and upload speed of 500Mbps. The Typical Speed Range is 471.3 – 497.0Mbps. These refer to the range of download speeds that users can experience 80% of the time based on the specific test conditions and parameters which are stipulated in m1.com.sg/HBBspeeds. Testing Time Frame: July to September 2018.

Home Fixed Voice
  • Free unlimited local calls (incoming and outgoing)
Directory Service Related Charges (where applicable) –
  1. Delisting Charge. First request free (includes choice made at the point of sign-up), subsequent requests chargeable at $5.35 each;
  2. 100 Directory Enquiry Service Charge. First 3 enquiries per billing month free, subsequent enquiries chargeable at $0.97 each.

Charges (where applicable)
Fibre Registration Charge
$58.85 registration charge applies for each new line connection.

Optical Network Terminal (ONT) Activation Charge (Mon-Fri, 9am-5pm)
$58.85 charge applies for activation of ONT on Mon-Fri, 9am-5pm.

Optical Network Terminal (ONT) Activation Charge (Mon-Fri, after 5pm)
$85.60 charge applies for activation of ONT on Mon-Fri, after 5pm.

Optical Network Terminal (ONT) Activation Charge (weekends/public holidays)
$112.35 charge applies for activation of ONT on weekends/public holidays.

Termination Point (TP) Installation Charge (High-Rise Residential Building)
$160.50 charge applies for installation of TP in high-rise residential buildings.

Termination Point (TP) Installation Charge (Landed Residential Premise)
$288.90 charge applies for installation of TP in landed residential premises.

Handsets/Devices
In the event you have purchased any handset and/or device, you acknowledge and agree that the specific provisions with respect to the sale and supply of goods stated at Clause 11 of M1 Limited’s General Terms and Conditions shall apply.

Payment Terms
You will be billed monthly for the services subscribed. You may choose to receive paper bills sent to your residential address (by default) or electronic bills sent to your email address.