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Data Passport Port-in Promotion (January – March 2017) Terms and Conditions
Data Passport Port-in Promotion (“Promotion”) is applicable for customers who port-in with a non-M1 mobile and mobile broadband number and sign-up for an eligible M1 postpaid mobile and mobile broadband line (“Eligible Line/s”) during the Promotional Period, as defined in Clause 2 below. Eligible Lines include M1 Data bundled plans, mySIM plans and Mobile Broadband plans with minimum 12-month contracts.
The Promotion will start on 1 January 2017, 00:00 GMT +8 and end on 31 March 2017, 23:59 GMT +8 (“Promotional Period”).
The following customers will not be eligible for this Promotion:
Customers whose port-in requests are unsuccessful for any reason whatsoever and howsoever arising; and
Customers to which Clause 7(a) below apply.
The Promotion allows Customers to enjoy waivers of the Data Passport subscription fee, activation fee and Multi-SIM charges (as may be applicable) for all new activations of Data Passport services made during the Promotional Period.
All active Data Passport subscriptions activated and deactivated within the Promotional Period will enjoy the full promotional discount.
All active Data Passport subscriptions activated during the Promotional Period and continuing after 31 March 2017 will enjoy a pro-rated discount.
Multiple $10 / $25 / $50 Data Passport services can be subscribed at the same time.
Prevailing Data Passport subscription fee, activation fee and Multi-SIM charges (as may be applicable) will apply for new activations of Data Passport made from 31 March 2017 onwards.
Customers may activate or terminate Data Passport services via Manage My Account, My M1 App or USSD *123#. You will receive a confirmation SMS upon service activation and de-activation. For Multi-SIM subscribers, this confirmation SMS will be sent to the primary line only. Local data bundles should be used for data roaming only upon receipt of the confirmation SMS for Data Passport service activation.
(a) This Promotion cannot be used with other port-in promotions. If you have already received the benefit of another port-in promotion, you will not be eligible for this Promotion and the prevailing Data Passport subscription fee, activation fee and Multi-SIM charges (as may be applicable) will be charged to you in full.
(b) This Promotion cannot be used with other discounts, vouchers or promotions, unless otherwise stated or agreed by M1. Unutilized amounts (if any) will not be refunded and cannot be used to offset other purchases or payments.
M1 reserves the right to amend or vary any of these terms and conditions. Where it is practicable to do so, we will give you advance notice (which may be through written notice, email, letters, M1 website, bills or such other forms as we deem appropriate) of such changes.
The Data Passport services are provided subject to your compliance with these terms, M1’s General Terms and Conditions, the specific terms and conditions for use of Mobile/Mobile Broadband services as applicable, and the specific terms and conditions for use of Roaming Services as stated on www.m1.com.sg.
Data Passport Terms and Conditions
are also incorporated and shall apply. In the event of any conflict or inconsistency between any applicable terms and conditions, such conflict and inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.
Free 6 Months Upsized Data for Online mySIM Port-in Promotion
Free 6 Months Upsized Data for Online mySIM Port-in Promotion (“Promotion”) is valid from 7 January 2017 till 31 March 2017, both dates inclusive (“Promotional Period”).
During the Promotional Period, customers who use their non-M1 mobile number to sign-up online via m1.com.sg on selected 12-month mySIM plans (with minimum subscription of $20) and subscribe to Upsized Data / Upsized Data Plus / Upsized Data Super at the point of sign-up will enjoy the following:
Customers who subscribe to Upsized Data shall enjoy a promotional 6-months’ subscription waiver. Thereafter, prevailing subscription charges for Upsized Data will apply.
Customers who subscribe to Upsized Data Plus or Upsized Data Super shall enjoy a promotional $5.90 subscription discount every month for 6 months. Thereafter, prevailing subscription charges for Upsized Data Plus or Upsized Data Super will apply.
The Promotion is not open to the following customers:
Customers whose port-in requests are unsuccessful for any reason whatsoever and howsoever arising
The Promotion cannot be used with other discounts, vouchers or promotions (including other port-in promotions), unless otherwise stated. Any unutilised amount for this offer will not be refunded and cannot be used to offset other promotions.
Subscription to and use of Upsized Data/Plus/Super is subject to applicable terms and conditions. For full terms and conditions of Upsized Data/Plus/Super, visit
All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
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