1. I am already an existing user of GrabTaxi App and I wish to pay my top up credits via my M1 bill. What do I need to do?

    Drivers need to register personally at GrabTaxi office with their email address (Gmail) and M1 mobile number. You can then proceed to top-up booking fees credits through the GrabTaxi (Driver) app.

  2. I am a M1 Prepaid customer, can I use this service?

    This service is only open to M1 postpaid customers as the top-up amount has to be charged to the customer's bill.

  3. Is there a maximum amount of GrabTaxi credits that can be charged to my M1 bill?

    Yes, you can purchase up to a total of SGD 500 worth of GrabTaxi credits through your M1 bill every calendar month.

  4. I cannot use the GrabTaxi (Driver) App, what should I do?

    Please call the GrabTaxi hotline at 6655 0005.