Terms & Conditions
M1 Fibre Broadband 1Gbps with 4G Mobile Broadband SurfValue (SIM only) Promotion is only applicable for new sign-ups without a current service contract. To be eligible for this promotion, customers must (a) present a bill for home broadband services issued by another Internet Service Provider within the last three months from the date of present sign-up; (b) ensure that the name and/or service address of the subscriber should correspond with details on the said bill; and (c) ensure that the intended service address should not have any existing M1 Fibre Broadband service. Customers acknowledge and agree that personal details found on the said bill may be captured and stored by M1 for verification and record purposes. A 24-month service commitment contract applies. Discounts are valid for 24 months, thereafter, prevailing rates apply. Promotional monthly subscription rate of $29 for M1 Fibre Broadband 1Gbps service is valid for the first 12 months and will commence on the service activation date. Each M1 Fibre Broadband 1Gbps sign-up will receive a wireless AC router (subject to availability of stock). M1 reserves the right to substitute the wireless AC router with a product of similar value at its sole discretion without prior notice. $100 handset voucher is open to customers who sign up on Fibre Broadband 1Gbps plan. Customer will receive a non-transferable $100 handset voucher (valid for 12 months from date of sign up) and is only applicable for new sign up on any 24-month Mobile plan. No exchange will be allowed. Promotion is not valid in conjunction with other offers. Promotion is valid for a limited time period only. M1 reserves the right to amend or withdraw the promotions at any time. Promotions are not transferable, cannot be exchanged for cash or other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilized amount for the offers will not be refunded and cannot be used to offset other items/promotions. Other terms and conditions apply. A one-time registration charge of $58.85 will apply to new sign-ups for Fibre services. Waiver of ONT Activation fees up to $58.85 is only applicable for installation on weekdays (9am to 5pm). For 4G Mobile Broadband SurfValue (SIM only): A SIM card will be issued to new customers. Customers can enjoy up to 500MB of local data usage per month. Excess data usage charges of $10.70/GB, capped at a maximum of $188.32 (excluding monthly subscription) apply. M1 High Speed Fibre Broadband Plans are available for access and use at residential premises (“Service Address”) only. Installation and other miscellaneous fees may apply. Visit m1.com.sg/fbbtnc for full promotion terms and conditions. M1 registration guidelines, promotional, General Terms and Conditions and applicable specific terms and conditions apply. Visit m1.com.sg for details. M1 reserves the right to vary any terms and conditions. M1 will, where it is practicable to do so, give you advance notice (via e-mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.