Smart Home Solutions
  • Overview

    As one of the selected partners of the new My Smart HDB Home @ Yuhua initiative, M1 now offers 2 smart home solutions to residents in all zones of Yuhua estate, zones 1-7 (postal codes 600101 to 600116, 600209 to 600240, 600241 to 600251, 600252 to 600264, 600317 to 600328, 600343 to 600353, 601215, 601217, 601219, 601221, 601223 and 601225, 601318 and 601322) for a limited time period. These help to increase the efficiency of your family’s utilities usage and also provide better care for your elderly dependents. A total of 3,200 eligible households stand to benefit from this initiative.

    More information can be found here.

    This initiative is supported by:

    For the first 500 sign-ups, enjoy free 12-month subscription on M1’s VSafe service (exclusively for M1 mobile customers) which enables you to stay updated on the whereabouts of family members. For more information on VSafe, please visit

    To sign up, please visit any of these M1 Shops at Clementi Mall #04-44/45, IMM #01-20 or West Mall #01-16/17.

    For the latest M1 Fibre Broadband promotions, please click here.

    Promotional Terms & Conditions
    Service Terms & Conditions

    1. I do not live in the Yuhua zones but if my parents are residents within the demarcated zones, can I sign up on their behalf?

      You can sign up on behalf as long as the service address is within the demarcated zones.

    2. Must I be an M1 Fibre Broadband customer to be able to sign up for the Smart Home Solutions?

      You do not need to be an M1 Fibre Broadband customer to sign up for the Smart Home Solutions. If you are a new/existing M1 Fibre Broadband customer, you can sign up for the Smart Home Solutions at further discounted rates. For the latest M1 Fibre Broadband promotions, please click here.

    3. Do I need an Internet connection for the solutions to work?

      No, an Internet connection is not required. The smart home solutions operate on a mobile network where an M1 SIM card will be embedded in one of the smart home devices.

    4. Who can I contact for technical support?

      For change of appointment and technical support, please contact the respective service provider as follows:

      Elderly Monitoring Service
      Email Address:
      Contact Number: 6746 1930
      Operating Hours: Monday to Friday, 9am to 6pm

    5. What are the various charges during and after the end of the 12-month warranty period?
      Services During Warranty After Warranty
      Faulty Equipment Troubleshooting (excludes replacement) FOC $30 + equipment replacement fee
      Service Reconfiguration $30 $30
      On-Site Troubleshooting (excludes electrical wiring & servicing) $30 per visit $30 per visit
      Onsite Battery Replacement $30 per visit $30 per visit