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  • M1 Fibre subscribers get to enjoy 10% off network cabling services provided by NTUC Income Home Services. You will get expert advice and professional service to set-up data points in various parts of your home to meet the whole family’s connectivity needs. What’s more, you will also receive a 90-day service warranty. Simply submit a request using any of the following:

    1. Call the hotline at 6788 8788 (Monday – Friday, 830am – 830pm) and identify yourself as a M1 customer so that the hotline staff is informed. A qualified service provider will then follow up with a call to arrange for a site survey.

    2. Submit an online request here and include (M1) beside your name. Your request will be assigned to a qualified service provider who will contact you directly to arrange for a site survey.

    Please take note of the site survey timings available for your choosing.

    Site Survey Timings

    Period Time
    Monday – Friday 8am – 5pm
    Saturday 8am – 1pm

    For verification purposes, you will need to produce your M1 Fibre Broadband Contract or Bill to the service provider during the site survey in order to enjoy the discount.

  • Estimated charges reflected below exclude the 10% discount which you stand to enjoy as a M1 subscriber (not applicable to site survey and transport fees.) Please note that the cost of installation may vary according to the number of network points you wish to install in your home.

    Type of Housing Estimated Charges (Inclusive of GST)
    Landed Property
    • 8 network points (< 50 m per point)
    $2,120 to $3,300
    HDB or Private Apartment:
    • 4 network points (< 35 m per point)
    $1,000 to $1,200
    HDB (BTO flats)
    • Testing of existing telephone cable and replacement of existing outlets for 4 points including supply of labour and equipment
    Site Survey Fee* $53.50
    Transport Fee $18

    *Site survey fee will be waived if you proceed with the network cabling installation

    • Quotation for lesser number of Cat 6 network points can be obtained.
    • Additional charges will be levied for scaffolding or scissors lift and operator, alteration of false ceiling, patching and painting of affected area, supply of labour, materials and equipment.
    • For BTO flats, charges do not include supply and installation of a 6-port Cat 6 cabling wall mount panel.
    • Charges are subject to revisions from time to time and charges applicable will be based on the time of submission of request.

    Please click here for more details.

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