Dotted image

M1 Mobile Guard ALERT

Dotted image

Malware Detected

M1 Mobile Guard has detected a malware threat on your device. Please select the appropriate advisory for our recommendation on how you can remove the threats:

Please follow these instructions on your Android devices to clean them from malware infections:


  • Launch Trend Micro Mobile Security App to run a security scan on your device.

  • Once the scan is completed, follow the instructions in the App to remove the threats from your Android device.

*Click here to download the App if you do not have it on your infected device.

*Click here to retrieve your license key.

Please follow these instructions on your iOS devices to clean them from malware infections:


  • Perform a backup for your device. Click here for detailed instructions on how to backup your iOS device.

  • Factory reset your device. Please note that by resetting your iOS device, you will erase all content and settings. Click here for detailed instructions on how to reset your iOS device.

  • Restore your data from the backup. Click here for detailed instructions on how to restore your device from a backup.


Please follow these instructions on your Windows devices to clean them from malware infections:


  • Launch the Trend Micro Maximum Security and run a security scan on your device.

  • Once the scan is completed, follow the instructions to remove the threats from your Windows device.

*Click here to download the application if you do not have it on your infected device.

*Click here to retrieve your license key.

Please follow these instructions on your Mac devices to clean them from malware infections:


  • Launch Trend Micro Antivirus for Mac and run a security scan on your device.

  • Once the scan is completed, follow the instructions to clean and remove the threats on your Mac device.

*Click here to download the software if you do not have it on your infected device

*Click here to retrieve your license key.