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SINGAPORE, 12 April 2016 – Commuters on selected SMRT Service 176 buses can now enjoy Singapore’s first WiFi-On-The-Go service on public buses, as part of the Heterogeneous Network (HetNet) Trials. This is held in collaboration with the Infocomm Development Authority of Singapore (IDA). The HetNet Trials are meant to validate advanced telecommunication technologies, and a network's capabilities in providing pervasive and seamless connectivity in a real-life setting.

Each connected bus is linked to M1’s advanced 4G+ network through an intelligent in-vehicle unit that boosts the bandwidth available to the on-board wireless network. Commuters on the buses, a trunk route service linking Bukit Merah Interchange and Bukit Panjang Temporary Bus Park, can go online by connecting to the “Wireless@SG” network on their smart devices. Commuters will be able to identify the two WiFi-enabled buses through on-board signages highlighting the service.

HetNet trial participants can look forward to an even better experience with its carrier WiFi service, which will be available on the buses by end-April. The M1WiFi service, with download speeds more than ten times faster than available through Wireless@SG, will seamlessly handover customers between M1’s mobile network and the WiFi-On-The-Go service before, during and after their journey, to enable them to able to enjoy activities such as streaming HD video content without interruption.

In addition to passenger benefits, WiFi-On-The-Go can help business by enabling new applications. For instance, inbound tour operators can now provide tourists with WiFi on board their tour buses. Vehicle fleet operators can also use the enhanced connectivity to stream live video and collect other relevant information from the vehicle, as well as provide transactional services.

“We are pleased to launch Singapore’s first WiFi-On-The-Go service on public transit, made possible through M1’s advanced 4G+ mobile network. With the rollout of our M1WiFi service and the extension of our small cell network to additional high traffic sites, such as transportation hubs and shopping malls, as well as to selected connected vehicles in 2016, M1 customers can look forward to enjoying an even better data experience,” said Mr Denis Seek, Chief Technical Officer, M1.

“HetNet technological innovation is expected to bring about immediate and long term benefits for citizens. With the enhanced infrastructure, as a start, users in trial areas such as MRT stations and selected buses powered by M1, can now experience better coverage with seamless connectivity. Beyond the trials, we look forward to working closer with companies in the tech, engineering and R&D space to develop solutions that can meet pressing connectivity challenges," said Mr Khoong Hock Yun, Assistant Chief Executive, IDA.

"As part of our ongoing effort to improve our commuters' travelling experience, SMRT is happy to work with our telco partner, M1 to keep commuters ‘plugged in’ while they are travelling on our buses. SMRT passengers aboard two of our Service 176 buses can look forward to being part of Singapore’s first trial using the WiFi-On-The-Go service. If the trial is successful, we will further our collaboration with M1 to explore a fleet-wide implementation in the foreseeable future,” said Mr Tan Kian Heong, Vice President, SMRT Buses.

M1 is Singapore’s most vibrant and dynamic communications company, providing mobile and fixed services to over 2 million customers. Since the launch of commercial services in 1997, M1 has achieved many firsts, including the first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN). With a continual focus on network quality, customer service, value and innovation, M1 links anyone and anything; anytime, anywhere. For more information, visit www.m1.com.sg


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