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Milestones

Discover our journey marked with celebrated successes

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  • M1 launches new plan - One Plan. You Build It.
  • M1 rolls out prepaid eSIM card for tourists
  • M1 collaborates with industry partners to advance Singapore’s maritime business operations and productivity
  • M1 and UOB collaborate to offer PayNow at all M1 Shop outlets and for M1 bill payments
  • Jurong Port and M1 to collaborate in creation of a Smart Next Generation Multipurpose Port
  • M1 boosts network speed to 1Gbps with Nokia’s Licensed Assisted Access (LAA) solution
  • M1 is Singapore’s first mobile operator to make digital eSIM available on iPhone XS, iPhone XS Max and iPhone XR
  • M1 achieves best 4G speeds and lowest latency in latest IMDA’s IMconnected report
  • M1 to trial Nokia’s first 5G small cell in Southeast Asia
  • M1 and Huawei embark on first end-to-end 5G live tests in Singapore
  • M1 partners Keppel Electric to offer new power options
  • M1 partners SG Bike for smarter bike sharing geostation
  • M1 partners with OTTO and SmartCity to launch Singapore’s first intelligent waste management system, utilising NB-IoT technology
  • Launched world’s first symmetrical 10Gbps connectivity service
  • M1 announces Asia's first network-based mobile malware detection solution
  • Launched Singapore's first unlimited data 4G mobile plan
  • Launched Southeast Asia's first commercial nationwide NB-IoT network
  • M1 and Huawei achieves 35Gbps in 5G trial
  • Launched comprehensive suite of managed cyber security services
  • M1 and Nokia announce Singapore's first nationwide commercial NB-IoT deployment and HetNet rollout
  • M1 boosts network capacity, indoor coverage with Nokia in Singapore’s busiest MRT stations
  • Launched Singapore's first public high-definition native WiFi voice calls trial using HetNet technology
  • M1 4G powers Singapore's first connected public buses
  • Launched next-generation Hosted Unified Communications solution
  • M1 and Huawei demonstrates Southeast Asia's fastest combined upload and download mobile speeds, at more than 1Gbps and 130Mbps respectively.
  • Launched its advanced M2M (machine-to-machine) platform and solutions.
  • Launched Singapore's first 2Gbps to 10Gbps GPON services for corporate customers.
  • Launched Singapore's best value SIM-only mobile plans.
  • Launched the M1 Data Passport for customers to roam overseas with their existing data bundles.
  • Won Frost & Sullivan's customer experience study for 2015.
  • Launched the mPOS payment solution.
  • Signed an agreement to invest in Integrated Telecommunications Oman SAOC (TeO).
  • Appointed IDA Home Access service provider.
  • Partnered with the Maritime Port Authority to extend benefits of 4G to the maritime community.
  • Launched Singapore's first nationwide next-generation 4G network, doubling download speeds to 300Mbps.
  • M1 unveiled its Next-Generation Data Centre, a state-of-the-art facility supporting more than 900 high-power density racks, and an enhanced suite of cloud offerings for the corporate segment.
  • Introduced Singapore's first counterless retail concept for telcos. The new concept, through a streamlined transaction process and the innovative use of technology, enabled it to enhance the customer experience and improve productivity.
  • M1, which was the first operator to introduce a plan specially designed to cater to the needs of a Persons of Disabilities community, further enhanced its offerings with ConnectSurf plan, Singaopre's best value plan for this segment.
  • M1 was appointed by the Media Development Authority (MDA) to supply and install set-top boxes to allow Singapore's low-income households to access digital free-to-air TV programming under MDA's Digital Assistance TV Scheme.
  • M1 collaborated with the Infocomm Development Authority (IDA) to install Above Ground (AG) Boxes within the Jurong Lake District, to help transform Singapore into a world-leading Smart Nation and enable residents to make fuller use of technology to live, work and play.
  • Launched Singapore's fastest corporate broadband service on the national fibre network. The new 10Gbps is designed to cater to the needs of corporate customers with high-bandwidth needs such as data-centres, financial institutions, carriers and cloud service providers.
  • M1 partnered Deezer on 16 December to offer unlimited access to more than 30 million songs to postpaid mobile customers.
  • Launched All You Can App mobile download service on 1 November, offering customers over 800 premium games and apps.
  • M1 debuted Future Lab for app development of mobile applications, on 30 October, and also kicked off app development competition, M1 Future Lab School Challenge, with Ngee Ann Polytechnic.
  • M1 launched MiBox – internet TV service on 26 July, enabling customers to access video-on-demand entertainment and educational titles, games, e-books and apps at an affordable price
  • Singapore’s first WiFi roaming application for postpaid mobile customers was launched by M1 on 9 April.
  • M1 partnered Deezer on 16 December to offer unlimited access to more than 30 million songs to postpaid mobile customers.
  • M1 launched the DBS One.Tap on 28 March, Singapore’s first virtual credit card on a Near Field Communications (NFC) enabled mobile phones. 
  • Launched Singapore’s first 4G prepaid broadband service on 26 March.
  • M1 led in Customer Satisfaction Index1 (CSISG) for the mobile telecom sector for third consecutive year.
  • The iPhone 5 made its debut at all M1 shops and selected exclusive dealer shops at 8:00am on 21 September 2012.
  • M1 launched first nationwide 4G service in South East Asia on 15 September 2012.
  • M1 launched two new Near Field Communications (NFC) services - M1 NFC Prepaid MasterCard and EZ-link CEPAS, in collaboration with MasterCard and EZ-link.
  • M1 customers were the first to get their hands on the new iPad in Singapore at our 12:01am launch on 16 March, at our Paragon Shop.
  • Midnight launch of the iPhone 4S at Paragon flagship store on 28 October and special 7am-store openings at six M1 stores and four selected exclusive dealer shops.
  • First telco in Singapore to launch LTE network with initial coverage in the financial district and nationwide coverage scheduled for first quarter 2012.
  • M1 launched 1box – delivering internet on television to the homes of M1’s fibre, cable and ADSL home broadband customers, with an array of compelling lifestyle and entertainment content and services.
  • First operator in Singapore to provide ultra high-speed fibre broadband services, of up to 1 Gbps, to residential and corporate customers, via the Next Generation Nationwide Broadband Network.
  • Launched mFix - Singapore’s first remote technical support service for personal computers and smartphones.
  • Midnight launch of the iPhone 4 at the Paragon flagship store. Introduction of non-contractual dedicated 3G data plans for iPad with Wi-Fi + 3G, with 7.2Mbps (downlink) and 2Mbps (uplink) speeds.
  • Debut of M1 AppStore – allowing customers access to a wide selection of applications from games, entertainment, sports, social networking, education and utilities; applicable across multiple platforms.
  • Announced company name change to M1 Limited, from MobileOne Limited, to reflect M1’s evolution to a full-service telecommunications company offering fixed and mobile voice and broadband services.
  • Launched iPhone 3GS on 9 December and led the market by offering the most attractive iPhone tariff plans to Singaporeans.
  • First operator in Asia Pacific to adopt MIMO (Multiple-Input Multiple-Output) technology for its HSPA+ network and achieved Singapore's fastest download speeds of 28 Mbps in October.
  • First operator in Asia to launch MiFi, the industry's first ultra portable credit card-sized Intelligent Mobile Hotspot, and revolutionalised the use of mobile broadband.
  • Acquired Qala, an Internet service provider experienced in offering data and communications services to enterprise customers.
  • Launched Singapore's first prepaid broadband service.
  • Chief Financial Officer Karen Kooi appointed as M1's Chief Executive Officer.
  • Introduced Take 3, a revolutionary handset programme that allows customers to get the phone of their choice without any upfront costs
  • First operator in Singapore and Asia to go 'live' with nationwide downlink speed of 14.4 Mbps and uplink speed of 5.76 Mbps in November.
  • Entered the fixed broadband market with speeds of up to 100 Mbps.
  • Launched M1 KidSAFE, the world's first mobile service aimed at providing safe and secure usage of mobile phones for children.
  • Launched the island's first location-based SMS advertising (LBA) service to offer retailers in Singapore a more effective channel of communication with consumers
  • Revolutionised text messaging with the launch of SMS2.0, an application which combines messaging, content and advertising for a richer messaging experience
  • First operator in Singapore to offer 3G prepaid SIM card
  • Celebrated 10th anniversary with 10,000 free phone give-away
  • Launched meTV, Singapore's first video sharing service on mobile phones
  • Entered Memorandum of Understanding (MOU) with Hong Kong Broadband Ltd to participate in Singapore's Next Generation Broadband Network project
  • Launched its mobile broadband service over the High Speed Downlink Packet Access (HSDPA) network
  • Became first operator in Singapore to roll out HSDPA in December 2006
  • M1 customers among the first to access podcasts and blogging on their mobile phones
  • Offered Singapore's first 'group sharing' tariff plan for businesses
  • Launched new brand campaign, "Make your World Mobile with M1", to communicate the benefits of mobility anywhere and anytime
  • M1 and Celcom first to offer free 3G video calls between Singapore and Malaysia to M1 customers
  • Partnered Philippines' leading mobile operator, Smart Communications, to provide prepaid mobile services to the Filipino community in Singapore
  • First mobile operator in Singapore to offer one single data tariff for roaming customers on Vodafone networks
  • Partnered MediaCorp Studios to offer Asia's first 3G Mandarin mobi-drama - P.S. I Luv U
  • Launched 3G with Singapore's first video call price plan
  • Introduced Singapore's only prepaid card with free incoming calls
  • Introduced new tagline - ‘1 life. live it’, in a new brand campaign
  • Signed up with Taiwanese pop band, 5566, to provide a range of exclusive mobile content
  • Launched POINT, Singapore’s first music recognition service
  • Partnered Google to offer Asia’s first wireless image search for mobile phones
  • Conducted trials for Push-to-Talk in July
  • First in Singapore and among first in Asia to offer pre-paid customers direct dial when roaming
  • Launched Singapore's first sports news service on MMS
  • M1 and four other Asian mobile operators formed the Asian Mobility Initiative
  • Introduced new mobile service plans offering free incoming calls
  • Signed a Partner Network Agreement with Vodafone Group, making M1 Vodafone's exclusive partner in Singapore, and its first partner in the Asia-Pacific region
  • Showcased a suite of 3G services over its 3G network, in preparation for launch in the second half of 2004
  • Launched Singapore's first MMS service for prepaid cards
  • Launched Ask Carey, Singapore's first counselling service via SMS
  • Introduced Singapore's first flexible mobile plan which allows customers to use their free bundled value in different value in different combinations of talktime and SMS
  • Celebrated 5th anniversary with one million customers
  • M1 made Singapore's first packet data call over commercial 3G network infrastructure
  • M1 was the first operator in Singapore to launch MMS
  • M1 became a public listed company in December
  • Introduced Singapore's first international roaming pre-paid card
  • Awarded 3G licence
  • Launched IDD services to non-M1 customers
  • Set up Wireless Intellect Lab in a joint venture
  • Set up M1 Application Developers Community, a facility for developers to test in a near-live environment. Also appointed PATH assessment centre by IDA
  • Migrated CDMA customers to the GSM network
  • Launched WAP service
  • Conducted world's first successful GPRS roaming test with Hong Kong's PCCW CSL
  • Launched one of the world's first mobile phone CashCard top-up service
  • Started 3G trials with Nokia
  • Started world's first WAP roaming service with Hong Kong's PCCW CSL
  • Launched International Direct Dialling service, Premier IDD 002, to M1 customers
  • Launched GPRS service with pilot service for corporate customers
  • Announced award of 3G contract to Nokia and setting up of FutureLabs for R&D in 3G services
  • Introduced Asia's first SMS-based mobile banking service
  • Offered world's first virtual paging service
  • Launched Singapore's first GSM 900 pre-paid card
  • Introduced Singapore's first high-speed mobile data service (14.4kbps)
  • Launched the CDMA network, the second mobile network
  • Introduced Info on Demand service, the first mobile phone service in Singapore to provide financial and other information via SMS
  • Gained 10% of market share in Singapore within a month of service launch in April
  • First operator in Singapore to offer 24-hour customer service