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News Release

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Enhanced M1 Remit with MyInfo, for a fully digital remittance experience

- Easy and secure in-app online verification process through MyInfo authenticated by SingPass
- End-to-end digital money remittance, from account registration to remittance payment
- 10 remittance destinations with more than 40,000 cash out points
- Service now available to both M1 and non-M1 mobile customers

SINGAPORE, 17 May 2018 – M1 Limited (M1) today announced an enhanced digital mobile remittance service, M1 Remit which is now integrated with MyInfo to enable a seamless end-to-end account registration experience. Vietnam is a newly added remittance destination, raising the number of remittance destinations to ten, including Bangladesh, India, Indonesia, Malaysia, Myanmar, Pakistan, Philippines, Sri Lanka and Thailand.

M1 Remit is the first mobile remittance service provider to use MyInfo, a trusted authentication solution that offers greater online security, privacy and improved user experience. MyInfo is a government digital service for SingPass users to manage the use of their personal data when transacting online with participating government agencies and commercial entities. It helps businesses enable seamless and convenient electronic-Know Your Customer (e-KYC)1  in their digital solutions with customers’ consent.

Customers can look forward to a fully digital remittance experience, from sign-up right down to remitting and making payments. With MyInfo, users can easily perform instant account registration and verification using the M1 Remit mobile app anytime, anywhere, and thereafter transact their remittance. Users can complete their remittance transaction simply by making their payment through the same mobile app at their convenience.

M1 Remit is now open to both M1 and non-M1 mobile customers in Singapore. Any registered customer can conveniently remit to their loved ones at any of the ten destinations. Recipients will be able to cash out as quickly as within an hour of the transaction from over 40,260 cash agents and 729 banks in the destination countries.

“We are delighted to be the first mobile remittance service provider to offer an end-to-end digital money remittance experience with the introduction of the MyInfo within our mobile app,” said Mr Alex Tan, Chief Innovation Officer, M1. “The enhanced M1 Remit service will enable even more customers to enjoy greater convenience in digital transactions.”

M1 Remit is available to iOS and Android users. For more information, please visit

1 Electronic-Know your customer ('e-KYC') is the process of a business identifying and verifying the identity of its clients electronically. e-KYC is an approved process by Money Authority of Singapore (MAS) as an alternative to face-to-face verification.

 Annex A: M1 Remit destinations


Remittance Method

Participating Banks / Partners

Pick-Up Points


Account Credit

All Bangladesh banks nationwide

56 banks

Cash Pickup

Banks: Brac Bank, Islami Bank, Bank Asia, Agrani Bank, Janata Bank, Dutch-Bangla Bank, Bangladesh Krishi Bank, Pubali Bank, Sonali Bank, NCC Bank, Uttara Bank, Rupali Bank, The City Bank

NGO / MFI / Development Banks: BURO, JAGORANI, RRF, GUK. DESHA, CDIP, TMSS, Ansar VDP Unnayan Bank, Karmasangsthan Bank

>8,200 pick-up points


Account Credit

All India banks nationwide

172 banks


Account Credit

All Indonesia banks nationwide

147 banks

Cash Pickup

PT POS Indonesia
PT Bank Negara Indonesia
Toko Reguler Outlets
Alfa Mart

>14,500 pick-up points


Account Credit

All Malaysia banks nationwide

31 banks


Cash Pickup

Kanbawza Bank
Myanmar Citizen Bank
AGD Myanmar

>550 pick-up points


Account Credit

All Pakistan banks nationwide

38 banks

Cash Pickup

National Bank of Pakistan
Muslim Commercial Bank

>2,260 pick-up points


Account Credit

All Philippines banks nationwide

187 banks

Cash Pickup

Metropolitan Bank
M Lhuillier Pawnshop
LBC Express
Palawan Pawnshop
Robinsons Department Store
Philippines Savings Bank
Globe GCash
RD Pawnshop
Cebuana Lhuillier

>11,200 pick-up points

Sri Lanka

Account Credit

All Sri Lanka banks nationwide

34 banks

Cash Pickup

Bank of Ceylon
Hatton National Bank
Sampath Bank

>1,050 pick-up points


Account Credit

All Thai banks nationwide

27 banks


Account Credit

All Vietnam banks nationwide

37 banks

Cash Pickup

All Vietnam banks

>2,500 pick-up points