Trade-in handset or tablet (“Device”) must come with original battery, cover, stylus, USB/sync cable and charger (where applicable) and must be in working condition, including but not limited to the following:

Notwithstanding the above, M1 reserves the right to reject any trade-in Device at M1’s sole discretion at any time.

M1 advises all customers to back-up and erase all data including applications, contacts and personal information including but not limited to your personal details, photos, videos, messages and/or passwords before handing over your Device to us for trade-in. If you are trading in an Apple device (iPhone/iPad), please ensure that your iCloud account is deleted before trade-in. M1 shall not be liable for any loss which you may suffer howsoever arising in connection with the trade-in. M1’s General Terms and Conditions apply.

Trade-in value is applicable to offset against the purchase of new mobile phones with applicable contracts at M1 Shops and will not be exchangeable for cash.

The following applies to trade-in value of device:

Samsung Trade-in Promotion
The Samsung additional $100 trade-in promotion is only applicable when you make a trade-in with the selected handsets below. For more details on trade-in, click here.