$0.05/10KB

  1. The $0.05/10KB promotion is applicable for SunSurf Mobile, MiWorld Mobile and BlackBerry APN.

  2. The $0.05/10KB promotion is only applicable on specific partner networks/countries.

  3. Customers using Multi-SIMs when roaming should ensure that all SIMs are logged onto specific partner networks/countries to enjoy the benefits of the $0.05/10KB promotion.

  4. All services are subject to M1’s General Terms and Conditions available at m1.com.sg. In the event of any conflict or inconsistency between any terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

$15 Unlimited Data Roaming

  1. $15 daily Unlimited Data Roaming is only applicable for SunSurf Mobile, MiWorld Mobile and BlackBerry APN.

  2. This promotion is only applicable on specific partner networks in selected countries.

  3. In order to enjoy the full benefits of this promotion, Customers using Multi-SIMs when roaming in the selected countries should ensure that all SIMs are logged onto the applicable partner networks.

  4. Data charges are calculated on a per network and per day basis, based on Singapore Time (GMT +8).

  5. Data charges are capped at $15 daily for Roaming Subscription customers and $18 daily for Pay Per Use Roaming customers.

  6. For data roaming usage below $15, Roaming Subscription customers will be charged at $0.20 per 10KB. For data roaming usage below $18, Pay Per Use Roaming customers will be charged at $0.24 per 10KB.

  7. All services are subject to M1’s General Terms and Conditions available at m1.com.sg. In the event of any conflict or inconsistency between any terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

$25 Unlimited Data Roaming

  1. $25 daily Unlimited Data Roaming is only applicable for SunSurf Mobile, MiWorld Mobile and BlackBerry APN.
    1. This promotion is only applicable on specific partner networks in Japan and United Arab Emirates.
    2. Data charges are calculated on a per network and per day basis, based on Singapore Time (GMT +8).

  2. $25 daily Unlimited In-flight Data Roaming is only applicable for SunSurf Mobile, MiWorld Mobile and BlackBerry APN.
    1. This promotion is only applicable on OnAir and AeroMobile network on specific flights on selected airlines where in-flight connectivity is available.
    2. Data charges are calculated on a per day basis, based on Singapore Time (GMT +8).

  3. In order to enjoy the full benefits of both promotions, Customers using Multi-SIMs when roaming in-flight and the selected countries should ensure that all SIMs are logged onto the applicable partner networks.

  4. Data charges are capped at $25 daily for Roaming Subscription customers and $30 daily for Pay Per Use Roaming customers.

  5. For data roaming usage below $25, Roaming Subscription customers will be charged at $0.20 per 10KB. For data roaming usage below $30, Pay Per Use Roaming customers will be charged at $0.24 per 10KB.

  6. All services are subject to M1’s General Terms and Conditions available at m1.com.sg. In the event of any conflict or inconsistency between any terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

Data Passport

  1. The M1 Data Passport service (“Service”) may be activated on the following service plans, for use with the bundled local data for data roaming in the selected Data Passport country and on the applicable preferred network.

    Mobile Plans: Lite, Lite+, Reg, Reg+, Max, Max+, i-Lite, i-Lite+, i-Reg, iReg+, i-Max, i-Max+, ValueSurf+, LiteSurf+, Extreme Surf+, MaxSurf+, iPhone Value+, iPhone Lite+, iPhone Extreme+, iPhone Max+, mySIM 30, mySIM 45, mySIM 75, mySIM 125, mySIM+ 15, mySIM+ 20, mySIM+ 30, mySIM+ 45, mySIM+ 75, mySIM+ 125, ConnectSurf, BlackBerry MessageSurf+ and SurfShare.

    Mobile Broadband Plans: SurfLite, SurfReg, SurfMax, mData 1GB, mData Value+, mData Lite+, mData Max+, mData Value+, mData Lite V+, mData Max V+, Data Max+, iPad Lite, iPad Lite+, iPad Value+, iPad Max and iPad Max+.

  2. The Service may also be activated for use with local data bundles from Upsized Data, Data+ Add-ons and BlackBerry BIS+ value-added services, as well as data benefits from Youth Benefits, Senior Benefits and SurfShare plans.

  3. Data roaming usage in selected Data Passport countries on the applicable preferred network will be converted and deducted from the local data bundles on a daily basis, during which there must be an active and valid subscription of the Service on your mobile/mobile broadband service plan. Daily usage is based on Singapore time 00:00 to 23:59 GMT +8. Data roaming usage in selected Data Passport countries on non-preferred networks or without a valid Data Passport subscription will be charged at prevailing postpaid roaming mobile data charges.

    Mobile Plans Mobile Broadband Plans Charges and Bill Cap
    Lite, Lite+, Reg, Reg+, Max, Max+, i-Lite, i-Lite+, i-Reg, iReg+, i-Max, i-Max+, mySIM 30, mySIM 45, mySIM 75, mySIM 125, mySIM+ 15, mySIM+ 20, mySIM+ 30, mySIM+ 45, mySIM+ 75, mySIM+125, ConnectSurf, BlackBerry MessageSurf+ and SurfShare. SurfLite, SurfReg, SurfMax, mData 1GB, mData Value+, mData Lite+, mData Max+, iPad Lite, iPad Lite+, iPad Value+, iPad Max and iPad Max+. For plans with Free Local Data Bundle, excess usage above the Free Local Data Bundle will be charged at $2.14 per MB, up to $10.70 per GB, and capped at $188.32 per month.
    ValueSurf+, LiteSurf+, Extreme Surf+, MaxSurf+, iPhone Value+, iPhone Lite+, iPhone Extreme+, iPhone Max+ mData Value+, mData Lite V+, mData Max V+, Data Max+. For plans with Free Local Data Bundle, excess usage above the Free Local Data Bundle will be charged at (a) $1.07 per MB, up to $5.35 per GB capped at $94.16 per month; or (b) $2.14 per MB, up to $10.70 per GB, and capped at $188.32 per month, as may be applicable.

  4. Usage in excess of the local data bundles will be charged at local rates with a data bill cap in accordance with usage charges specified for the respective mobile/mobile broadband service plans, value-added services and data benefits.

  5. When a mobile/mobile broadband service plan is subscribed to the Service and Roaming Data Bundles concurrently, only usage of the Service on preferred networks will apply as the local data bundle will be utilized until the monthly data bill cap is reached. Data roaming usage on non-preferred networks will be deducted from Roaming Data Bundles, if applicable.

  6. Usage of the Service cannot be combined with usage on the $15 / $25 daily Unlimited Data Roaming and Roaming Data Bundles.

  7. Upon Service activation, a one-time Service activation fee of $2 in addition to $10 / $25 / $50 subscription fee per selected Data Passport will be charged respectively. The $10 / $25 / $50 subscription fee will be charged monthly.

  8. An additional $5 monthly subscription fee will apply if you are already subscribed to M1’s Multi-SIM service. This additional $5 monthly subscription fee applies irrespective of the number of Data Passport countries selected and Multi-SIMs subscribed.

  9. For the avoidance of doubt, GST does not apply on the Service activation fee and subscription fees. The Service activation fee and subscription fees will not be pro-rated in any circumstances.

  10. You may activate or terminate the Service via Manage My Account, My M1 App or USSD *123#. You will receive a confirmation SMS upon service activation and/or de-activation. The confirmation SMS will be sent to Multi-SIM subscribers on the primary line only. Upon receiving a confirmation SMS on Service activation, local data bundles may be used for data roaming.

  11. Usage of the Service will require activation of voice, SMS and data roaming. Upon Service activation, you are deemed to have agreed to activate these roaming services on your mobile/mobile broadband service plan for use with the Service (as may be applicable). Termination of these roaming services will automatically de-activate the Service.

  12. These M1 Data Passport Terms and Conditions (“Terms”) shall take effect upon Service activation and shall continue until the Service is terminated. M1 reserves the right to terminate any subscription for lawful reasons at any time and M1 will, where practicable, give notice of such termination in such form as M1 deems appropriate.

  13. M1 reserves the right to modify or revise these Terms from time to time upon notice in such manner as M1 deems appropriate, which may include publication of such amended Terms on www.m1.com.sg. You are encouraged to check back periodically to ensure that you are aware of any such amendments. Your continued use of the Service will constitute your acceptance of these Terms as may be amended.

  14. The Data Passport service is provided subject to your compliance with these terms, M1’s General Terms and Conditions, the specific terms and conditions for use of Mobile/Mobile Broadband services as applicable, and the specific terms and conditions for use of Roaming Services as stated on www.m1.com.sg. In the event of any conflict or inconsistency between any applicable terms and conditions, such conflict and inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under Applicable Laws.

Network Lock

  1. Network Lock is a complimentary feature that is provisioned with the activation of Data Roaming services. The Network Lock feature will automatically be removed upon de-activation of the aforementioned services.

  2. You may activate or de-activate Network Lock via Manage My Account, My M1 App or USSD *123#. You will receive a confirmation SMS upon service activation and/or de-activation. The confirmation SMS will be sent to Multi-SIM subscribers on the primary line only.

  3. When Network Lock is activated in any of the countries on the Network Lock List, Data Roaming will be enabled only on the preferred networks, as stated.

    Countries Preferred Networks
    Aircraft Satellite OnAir
    AeroMobile
    Albania Vodafone
    Australia Telstra
    Austria T-Mobile
    Bangladesh Robi
    Belgium Belgacom
    (Proximus)
    Brazil Vivo
    Brunei Progresif Cellular
    Cambodia SMART
    China China Mobile
    Croatia T-Mobile
    Czech Republic Vodafone
    Estonia Elisa Estonia
    Finland Elisa Finland
    France Orange
    Germany Vodafone
    Greece Vodafone
    Hong Kong SmarTone
    Hungary Vodafone
    India Bharti Airtel
    Indonesia XL Axiata
    Indosat
    Ireland Vodafone Ireland
    Israel Pelephone
    Italy Vodafone
    Japan NTT DoCoMo
    Laos VimpelCom Lao
    Latvia Bite
    Lithuania Bite
    Luxembourg Tango
    Macau SmarTone
    Malaysia Celcom
    Malta Vodafone
    Myanmar Ooredoo Myanmar
    Netherlands Vodafone
    Nepal Ncell
    New Zealand Vodafone
    Pakistan Mobilink
    Philippines Globe Telecom
    Poland T-Mobile
    Portugal Vodafone
    Romania Vodafone
    Russia MegaFon
    Saudi Arabia Mobily
    Slovakia Telefonica
    South Africa Vodacom
    South Korea KT Corporation
    Spain Vodafone
    Sri Lanka Dialog Axiata
    Sweden Tele2 (COMVIQ)
    Switzerland Swisscom
    Taiwan Chunghwa Telecom
    Thailand DTAC
    Turkey Vodafone
    United Arab Emirates du
    United Kingdom Vodafone
    USA AT&T
    Vietnam GTEL Mobile

  4. When Network Lock is activated in countries not listed on the Network Lock List, Data Roaming will be enabled on any available roaming network.

  5. When Network Lock is de-activated, Data Roaming will be enabled on all available roaming networks (including the countries listed on the Network Lock List).

  6. For the avoidance of doubt, the Network Lock feature is provided on an "as is" and "as available" basis and you accept that your access or use of Data Roaming services are at your own risk. To the fullest extent permissible under applicable laws, M1 has excluded, and continues to exclude all statutory or tortious liability (save for death or personal injury arising out of negligence) and disclaims all warranties of any kind, whether express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose and non-infringement. M1 has does not represent or warrant that the Data Roaming services will be provided uninterrupted or be available at all times or free from defects, errors or viruses or that any identified defect can be corrected. To the extent M1 provides you with assistance in connection with any of the above, such assistance shall in no event be deemed an acknowledgement and/or acceptance of any liability on M1's part. Any waivers offered to you by M1 in its discretion shall be out of goodwill.

  7. M1 reserves the right to modify or revise these Network Lock Terms and Conditions (“Terms”) from time to time upon notice in such manner as M1 deems appropriate, which may include publication of such amended Terms on www.m1.com.sg. You are encouraged to check back periodically to ensure that you are aware of any such amendments. Your continued use of Data Roaming services will constitute your acceptance of these Terms as may be amended.

  8. M1’s General Terms and Conditions available at www.m1.com.sg are deemed incorporated herein and shall apply. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

Data Roaming Bundles

  1. Data Roaming Bundle is applicable to roaming mobile data usage via SunSurf Mobile and MiWorld Mobile only.

  2. Monthly Data Roaming Bundles are only applicable to roaming mobile data usage on specific partner networks/countries.

  3. Customers using Multi-SIMs when roaming should ensure that all SIMs are logged onto specific partner networks/countries to utilize the Data Roaming Bundles.

  4. Any excess usage above Data Roaming Bundle will be charged at prevailing roaming mobile data charges. Pay Per Use Roaming customers pay a 20% surcharge on all prevailing roaming rates.

  5. Customer must be above 18 years old, a Singapore citizen or an Employment Pass holder (excluding work permit holders).

  6. Upon activation, Monthly Data Roaming Bundle shall be calculated as commencing from 0000hrs on the day of activation. Upon deactivation, the Monthly Data Roaming Bundle shall be calculated as ending at 2359hrs on the day of deactivation.

  7. Usage bundle and subscription fee shall be calculated on a pro-rata basis from activation date until 2359hrs on the first billing cycle date (or deactivation date if earlier), and thereafter from such first billing cycle date until next billing cycle date (or deactivation date if earlier).

  8. Unfinished data usage for the Monthly Data Roaming Bundle cannot be rolled over to the next month or next billing cycle date.

  9. All services are subject to M1’s General Terms and Conditions available at m1.com.sg. In the event of any conflict or inconsistency between any terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

BlackBerry Bundle

  1. BlackBerry Data Roaming Bundle  is only applicable on specific partner networks/countries via BlackBerry APN only.

  2. BlackBerry Unlimited Data Roaming Bundle is a monthly recurring Value Added Service (VAS).

  3. Customers using Multi-SIMs when roaming should ensure that all SIMs are logged onto specific partner networks/countries to utilize the BlackBerry Data Roaming Bundle.

  4. Customers must have a local BlackBerry plan or VAS and a roaming subscription in order to sign up for the VAS.

  5. BlackBerry Unlimited Data Roaming Bundle is not applicable for BlackBerry devices installed with OS10 & above.

  6. Monthly subscription will not be pro-rated upon activation and deactivation.

  7. All services are subject to M1’s General Terms and Conditions available at m1.com.sg. In the event of any conflict or inconsistency between any terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.